McDonald’s

  3.7 – 2 reviews  $ • Fast food restaurant

We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Classic, long-running fast-food chain known for its burgers & fries.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery McDonald's 28601

Hours

Wednesday5 AM–10 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM
Saturday5 AM–11 PM
Sunday5 AM–10 PM
Monday5 AM–10 PM
Tuesday5 AM–10 PM

Address and Contact Information

Address: 170 US-321, Hickory, NC 28601

Phone: (828) 345-1355

Website:

mcdonalds.com

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Reviews

Alex Floyd
I ordered 3 plain quarter pounders with cheese, a plain crispy chicken sandwich, and a McDouble with no onions. After waiting for at least 20 minutes, and seeing one or two people try to get service at the counter, be ignored, and eventually just leave, I was finally given my order. I make a practice of testing my food before leaving, and did so this time. I checked one of the quarter pounders, and at first glance, it appeared to have nothing wrong with it, so I began the 20 minute drive home. When I arrived, I gave the food to my family, and we began eating. Soon, there was a cry of outrage… If I were to be generous, I would call two of the quarter pounders medium-rare, with the other pink as well. Then, we discovered that the McDouble was wrong as well. It was burnt, cold, and had nothing but cheese on it. (Recall that this one should have had everything except for unions) After examination of the grill slip, this burger was made for a completely different order! We were furious! Afterwards, we spent a good half hour trying to get in contact with this location, and the number provided on their website keeps saying “Line busy.” I am horrified by the quality standard shown by this location, and would like to say two further things addressing this McDonalds restaurant. First of all, I will NEVER be eating at this location ever again. They have caused my family issues before, and I’ve just let it go. This time, I am putting the foot down. Second of all, I demand that this be made right. You have now wasted almost 2 hours of my time between trying to contact you, and having to write this review, not to mention the appalling wait to even get this half cooked monstrosity of yours. I am sick and tired of large companies playing the common population for fools, and assuming that we will never do anything about these all to common injustices.
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Joe Battaglia
Terrible customer service by manager on duty. Window attendant didn’t give me a receipt. She said there was no paper in the printer. I asked for the manager, because I felt they overcharged me. Manager said none of the printers were working. When I asked her why the price they charged was higher than shown on the drive through board, she acted like she was looking at the order screen and quoted me a total that was even higher than what I was charged. Didn’t really care about the receipt, but feel they may be overcharging people.
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Sam C
The employee was a little rude to us over asking for sugar packets. They didn’t put the sugar in our coffees, usually the foods pretty good.
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Lia Her
I love this McDonald’s. Every time that I go there, the food is always fresh and taste better than other McDonald’s around the area. The customer service is awesome. This store has computer screens with games, etc to entertain yourself or kids, which is excellent.
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Christy Franklin
Very friendly staff, food was OK, asked for double cheese burger no onions and when I got it, I always check my food, it had onions on it. I took it to the Mgr and he quickly had it fixed and apologized for that. I told him it wad OK however if someone has allergies that would have been bad.
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Eddie william adams
Attitudes terrible
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Noah Gray
I came to get breakfast in the morning through the drive-through. They got my order wrong so I came in to ask them to fix it. The manager told me it wasn’t her fault and I had to pay for the food again that I already paid for and they messed up so after arguing with her, I paid, she proceeded to throw the receipt at me and I still didn’t get everything I paid for, but it wasn’t worth the headache
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Mr. Phillips
Went today and ordered dbl filet fish got single, fries cold and salt less call about my fish and will be replaced. Fries are almost always warm and saltless yuck!!
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Jennifer Rivera
I stopped eating McDonald’s years ago and decided to order Uber eats. I order a spicy chicken sandwich and it was horrible, the chicken sandwich smelled kind of off and only had 2 pickles some spicy sauce and that was it, I still ate the sandwich against my better judgements and I was sick for 2 days afterwards. Won’t be eating McDonald’s ever again
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Elizabeth Nance
The service was great and quick. The food was hot and ready. The drinks were good as well. The workers at the windows were friendly and nice. Just a overall great fastfood restaurant.
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