Jimmy John’s

  3.3 – 53 reviews  $ • Sandwich shop

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Jimmy John's 50211

Hours

Sunday10:30 AM–9 PM
Monday
(Labor Day)
10:30 AM–9 PM
Hours might differ
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM

Address and Contact Information

Address: 1327 Sunset Dr #700, Norwalk, IA 50211

Phone: (515) 981-1200

Website:

jimmyjohns.com

Related Web Results

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Last Updates

Reviews

Stephen Chamberland
Worst customer service I have ever experienced. They delivered to the wrong house. Ok no big deal. An hour later we called they rushed the sandwiches out. Everything was wrong. We called to have them remade and the manager on duty was disrespectful, rude and combative. After waiting nearly 2 hours we had sandwiches that had next to no meat, missing ingredients and a manager who would not make anything right. Your making sandwiches not saving lives, whether your busy or not. Making excuses and telling off a customer because you made a mistake and refused to make it right is out of this world. The delivery driver was great. Apologetic and made sure we knew how sorry he was. You should look to have him train your manager on customer service.
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Jillian Hammond
Very very slow. Waited 30 minutes in line of 3 people. I waited forever for my order. Didn’t ask what chips we wanted. Overcharged us 19 dollars for a sandwich and drink and chips.
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Tammy W
Had a great experience a few days ago during the snowstorm. The employees were kind, courteous & they even delivered- which I was so thankful for.
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Angelino Auts
Put in a door dash order at 8:40pm and they didn’t even have the decency to cancel the order before closing and it’s 9:32 and they still haven’t cancelled it or refunded it
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Jordawn Williams
These people have no clue how to run a business or have correct customer service. I’ve lost over $70 this week just trying to get food that we didn’t even get, and then was wrong. Amanda and manager Nate are disrespectful, arrogant, and ignorant.
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Ryan F
Every time I’ve gotten JJ’s in the past few weeks it’s been good. Only issues I have had, I had one sandwich wrong out of the nearly 10 orders I’ve made, and one of the delivery drivers (even when given a tip) proceeded to ask for a signature when I requested it to be left at the door. Then again, they were a kid on the weekend. Otherwise, it’s been awesome and I will continue to order from here.
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Joe Berry
Can’t get a sandwich for order right if you begged them. 4 times now they have got my order wrong. All I want is dijon on my sandwich. Even ordered the billy club that’s supposed to have it. Call to get a manager and the punk wants to catch some attitude. Should fire everyone there and start over. Even better, owners response below. It’s a fake reply, that directly states go here we will let the owner know. Pretty sure it’s illegal to say owners response and provide a link so they can let the owner know. Zero stars, will never eat there again
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Todd Lawson
Their new Salami Caprice is fantastic, hopefully they keep it.
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Noah Notch
Honestly a really confusing experience today. I placed an order at 1:05 pm today and then about 2:05 I called asking where my food was. I was told I wasn’t going to get my order, then the person hung up. I called again and was left with no answer. I just want a refund because I have no food now 2 hours later and no response.
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Paige Meyer
They almost always get something in my order wrong. I now check all sandwiches before leaving with the expectation that I’ll have to ask them to remake something. I’m usually right. Also, I have to order a side of avocado spread instead of getting extra on the sandwich, because it’s the only way I’ll get the extra amount I’m paying for. This location is a huge disappointment.
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