3.9 – 728 reviews • American restaurant
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Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy burgers, sandwiches, melts, and a variety of breakfast options. The menu also features handcrafted sundaes, rich milkshakes, and classic ice cream flavors that have delighted generations. Whether stopping in for a meal or a sweet treat, Friendly’s provides a nostalgic dining experience perfect for families, friends, and ice cream lovers of all ages.
Informal chain serving signature ice cream treats alongside American classics like burgers & melts.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Menu Photos
order.friendlysrestaurants.com
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Reviews
Karma Adams
My server was by yourself. There was 2 table there when i got there so i made there then a party of 10 came in she still was so amazing and nice. Even being the only one working her and she was so nice to my daughter. I alway come to this one. The party of 10 was so rude and i felt so bad for her. I wish people could be nicer. Amazing people who work here. She even saw a couple trying to take a picture of himself and offered to take it for them even though she was so busy
… moreDef1ant one
It’s been a while since I have been to a Friendly’s. A lot of them are lost to time. Agawam is still there and putting a smile on their customers’ faces. Just stopped in for an ice cream fix. They nailed it. There Sundays are still as big as I remember from the 1980s. Prices are extremely fair (low) for the economy today. They have ice cream and ice cream cakes of different sizes to go. Give them a try, I think you will be happy. Big parking lot, a to-go counter, and dine in booths and tables.
… moreEdward Otero
Food was amazing like always nice and fresh the server “Anna” gave me a great service. I sad to see the franchise close down there restaurants. I found this one in Agawam still open. I went in to enjoy some lunch.
… moreAutumn Smith
Today I went into this Friendly’s and was treated so unkind compared to other customers. I am not sure if they are not okay with people of color coming into their restaurant but it definitely showed tonight. The person at the to go window was super sarcastic and rude and approached me like if I didn’t belong there. As he greeted everyone else and told them have a great night and drive home safe. When my order was ready as everyone else received an “excuse me your order is ready” I was met with a wave down, bag thrown on the counter and a look of disgust and not two words uttered after that. I am really disappointed in this encounter as I’ve never experienced such inconsiderate treatment at an establishment I visit often. I do not plan on returning to this location and advise anyone else of color to be watchful of this behavior because it is not ok!
… moreShalom Pena
We never get our drinks when we get delivery. But food is good. Lobster sub is cold but still good. Just save yourself the hassle of drinks. This pic was taken after it had to wait a half hour for me to go get the drinks. The croutons were soggy the tomatoes tasteless. But lobster was good. Just an unnecessary hassle.
… moreKathy Bates
We came to Agawam to do a little shopping at Rocky’s & we were planning for the 5 of us to eat at Friendly ‘s last Thursday. The Rude waitress told him he couldn’t use the bathroom so chose somewhere else for dinner.
… moreDoris Mundo
Love this blast from my nostalgic past. Love their senior menu as well. More restaurants should follow this lead, as senior appetites are more like kids, and I don’t like to waste food–especially at today’s prices. Can’t beat their ice creams.
… moreBrian Fogg
Supernatural melts on sourdough bread were actually really good! Nice waitress. Ice cream too!
… moreNANCY
My go-to favorite- Reese’s pieces Sundae with chocolate chip ice cream and no marshmallow. Consistently delicious! Right amount of peanut butter and hot fudge. Whipped cream, chocolate sprinkles and a cherry on top for the win.
… moreLamont Session
Great all-around restaurant! Excellent service, nice staff, and great food…what more can you ask for. Even when I had an issue with my order, they remade my order free of charge and without any hassle. I highly recommend coming here.
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