Hours
| Sunday | 5 AM–10 PM |
| Monday (Labor Day) | 5 AM–10 PM Hours might differ |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
Address and Contact Information
Address: O’Hare International Airport, International Terminal 5, Concourse M Gate M7, Chicago, IL 60666
Phone: (847) 903-0350
Website: https://www.bk.com/
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2401-2407 West Ogden Avenue – Burger King
CHICAGO IL, 60608. 3122435293. Ways to order. Drive Thru. Mobile Ordering. Delivery. Dine in hours. Monday. 06:00 a.m. – 09:00 p.m.. Tuesday.
Burger King
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Reviews
Callum Byrne
Wish I could give it 0 stars, appalling service, 10 people working only one taking orders and one making burgers. Failed to let people know that they were running low on beef, so many people have paid and are being left with unfulfilled orders. On top of this a ridiculous wait time, worst food experience ever, I understand an airport isn’t the easiest place to serve but it was shocking from top to bottom, awful, abhorrent, I’m running out of ways to describe what a shocking experience this truly was.
… moreB Z (zbq756)
If I could give them a Zero! Terrible food and terrible staffs. Ordered a burger, got an overcooked one and taste bitter. I brought it back to the staffs. No Apologize! She yelled to me with her bitter face, just like the overcooked burger, saying the burger comes from the machine. Sounds like they have no control to their cooking machine and it is none of their businesses. Then she asked my order number and name to check in their system. No records found. She spoke to me loundly all the time and showed no respect to a customer. Then another bitter face woman came asked my payment information and said how can I get my refund. No apologize from this lady as well! I said no, I just want another one, normally cooked one. She said nothing and just made another one for me. She handed the burger to me without saying a single word like I’m just a machine standing out there. The funny thing is the second burger is no surprisingly overcooked again! Yes, all are from the machine. So all need to be overcooked. That makes sense.
… moreMorten Jensen
This has to be the laziest staff I have ever met at a Burger King.
… moreTommy Lee
Whether you’re coming or going, don’t forget to stop and grab a whopper!
… moreGregers Wacher Hansen
I am flying to Copenhagen on a red eye and I was really really hungry since I have been traveling all day and only had breakfast. Tried to eat dinner here but they were out of everything. They had no burgers. They had no chicken sandwiches. The only thing they had was chicken McNuggets. At the late hour there is no other food options at Chicago O’Hare terminal 5 but there are lots of flights leaving late in the evening for Europe. They are missing out on a business opportunity here. They should stay open longer and have plenty of stock to serve the late flights to Europe. Lots of complaints in previous reviews about them closing too early and running out of things. They have self service kiosks but I have never seen them in use and I have been here frequently the last couple of Months.
… moreJoey Frechin
Stale bread, barely heated, and this is the size of the patty of chicken I got. It didn’t even fill the bun width wise and this is how thin it is. Sadly this is one of the only food options in terminal 5, but I’ll go for the vending machine over this
… morePer-Ola Mjömark
I rarely give one-star reviews. But here it comes. Bad food. Even worse customer service. I ordered onion rings on the side. Once I sat down to eat, I saw that I had been given extra fries instead. I go back to correct this. A particularly rude employee tells me that they haven’t had onion rings for days. You think they could have told me that when I picked up the food. When I ask what I can have instead as a side dish, he says in a snotty tone, “I don’t know, check the menu”. Very unpleasant treatment. Also, 20 USD for a burger, some fries and orange juice is too expensive.
… moreYanique I
Do not visit this burger king. Employee told my spouse to kiss his a$% after we told him that we ordered onion rings and they ran out without telling customers. He refused to give a refund and told us to email the airport for refund.
… moreKyle Dellenbaugh
Absolutely one of the worst customer service experiences I’ve dealt with at any establishment. Yelled at me for trying to use the kiosk even though there was no indication it was down or wasn’t working. When I got up to the cash register after 15 minutes of waiting, the rude cashier berated me for trying to order a fountain drink, a shake, or pay with Discover card, as if I *should* know that they’re not doing any of those things. Bad food and worse service.
… moreMarelene Gonzalez
I was so hungry and I was very weary about coming to Burger King because I noticed how long the line was. They were extremely short staffed. I asked how long the wait would be because I had a flight to catch. The manager Julian stated just a couple of minutes. So I decided to give it a try and I ordered. The manager Julian stepped up and took customers orders. Then I seen him help bag food and makes sandwiches. Julian got everyone’s orders out fast. With them being short staffed Julian stayed calm and he was very polite to everyone. This is by far the best customer service o have experienced in a long time.
… more