Benihana

  4.2 – 2 reviews  $$$ • Japanese restaurant

Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.

✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery Benihana 60173

Hours

Sunday11 AM–10 PM
Monday
(Labor Day)
11 AM–10 PM
Hours might differ
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM

Address and Contact Information

Address: 1200 E Higgins Rd, Schaumburg, IL 60173

Phone: (847) 995-8201

Website:

Menu

Order and Reservations

Reservations: benihana.comopentable.com

benihana.com

Photo Gallery

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Reviews

Alana M
WORST EVER. I worked at a sushi and hibachi restaurant for many years, and it’s my favorite type of food. However, this was by far the worst sushi and hibachi restaurant I’ve been to. The service from our server was good, but that was the highlight of my experience. The chef was another story I’ll get into. I ordered a steak hibachi with fried rice and a 2 piece salmon sashimi. The meal comes with some sides. Here are my thoughts…the salmon sashimi was delivered first. The salmon tasted fine, but it was not a true sashimi cut. It was so thin and flimsy. The quality was poor. At least it didn’t smell fishy, so it was somewhat fresh. Then the soup came, and it tasted fine – nothing special. The salad was another story. The dressing had clearly been sitting on that salad forever – maybe all day. It was watery and soupy in the bottom. The taste was ok, but I could tell it wasn’t prepared fresh. For the restaurant: I’d recommend having a pitcher of the ginger dressing in the fridge and pouring it on the salad just before they’re taken to customers. Otherwise, like I said, it’ll be soupy salad. Finally, the dinner was being prepared. The chef had to leave the table 4 or 5 times because he forgot ingredients and messed up orders. Twice a kitchen staffer had to deliver ingredients to him as well. He didn’t seem confident, which was the first red flag signaling that he didn’t know what he was doing. I’m assuming he’s a new chef, but he clearly wasn’t ready to be out in the hibachi. He over peppered everything. When I or others tried to correct him on orders or indicate how we preferred our food, he didn’t understand or didn’t hear us. I know he wanted to do his best and probably tried to do so, but he plainly was not ready. I asked for medium rare to medium steak. There were completely raw parts in a couple of pieces of steak. I didn’t eat those ones, but the texture when I examined them with my fork seemed they’d be chewy. The steak bits were cut in long strips. The 3 or so slices I ate were again super peppery but cooked to the right temperature. The zucchini was also majorly over peppered. The onions were decent at best, but they at least weren’t over peppered somehow. I didn’t even eat the mushrooms because by that time, I was sick of it all. The only other decent item was the fried rice. It was just…eh. The chef messed up the fried rice order(s) 3 times, and mine ended up with burnt eggs from him leaving the table to get things. I didn’t stay for the scoop of ice cream that was included with my meal, and neither did the guys next to me. It was so bad that I just wanted to leave. I’m glad I did because I was sick afterward. In the end, I told the server how awful the food was. I was there alone, but even the 2 other guys next to me agreed it was the worst food they’d had at Benihana. The manager gave me a discount, but I’ll still not be coming back here. It was the worst sushi and hibachi I’ve ever had, and I’ll be sure to warn others about it. I’ve attached pictures, including the receipt. Although you’ll see the tip says 0 on my receipt, I did tip my server in cash and 20% of the original price.
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Julie
I enjoyed the dinner here. The chef cooks in front of me so it was nice to experience.
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Chrissy Lynn
Unfortunately I’m gonna have to give this 2 stars…. The steak was delicious. But the shrimp, was not deveined and that’s unacceptable. For the price of the food here I’m honestly shocked and so grossed out. First time visit but definitely won’t be returning again…
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Jenna Cooley
Was a super fun first time experience. We came for a dinner with friends and everyone got something slightly different but the atmosphere and experience was so much fun. I got the chicken teriyaki and I also tried the seafood Diablo which was awesome. Highly recommend the mio sparkling sake as well.
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Stenita Major
This place was like all Benihana, nothing different. The host was not as exciting as others, but he tried. This location did not have large take out boxes for our leftover, so they offered a small dessert size box explaining that they had run out.
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irina matei
Had a great experience here ! Fun dinner for family and definitely delicious!
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khuslen zb
I got spicy shrimp roll and crab something roll don’t remember… Great place have a good food, love love love. Loved the cocktail too.
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Aiswarya Ajith
Amazing food! Went here for my birthday and they even surprised me with a birthday ice cream.
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Kimberly Andrews
Benihana’s food is delicious. There is on-site free parking and service was great! The location I visited was on Higgins Road. The tables seem to seat eight people comfortably. You will have strangers sitting at your table if the number of your party doesn’t fill up a table.
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Takierra E.
I’ve had hibachi before but never ate at Benihana. The food was amazing. I got a Baby hurricane drink it was delicious. I also got spicy lotus tempura rolls. My sister got Las Vegas roll which was fried it was so delicious it came with a jalapeño ontop I removed it Because I don’t like peppers but she enjoyed it said it gave it texture. My meal was Benihana Trio chicken shrimp and steak. Again everything was delicious we would definitely return
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