Nathan Day
Picked up a bacon double cheeseburger and large fries. Service through the drive-thru was slow, despite not being busy. The prices seemed high. But the portions sizes are great. I got a lot of fries. They were well-cooked with great texture. The bacon cheeseburger tasted wonderful. Large, thick patties. And a lot of bacon. While the restaurant seems a run down on the outside, and the service slown, the food was worth the trip.
… moreCarissa Emerson
We waited about ten minutes in the drive through. It was sooo worth it!!! We got two double cheese burgers and a small fry the burgers are huge and delicious and they are not skimpy on the fries. There was even sauces already in the bag, I didn’t even have to ask for it!!! Great place to get some greasy yummy food!!!
… moreMarcie Wallinger
This is a 15 dollar burger meal I just picked up from Zips Kennewick…taste like a chard grill and basically has no condiments when I asked for everything… if that’s everything, I’ll keep my 15 bucks, floss the burnt char out of my teeth and will never return here again. Small fry that burger and a small drink… I’ll lay 15 bucks everyday.. it’s not the price it’s the disgusting burger that I paid good money for and it is gross
… moreJames Szatkowski
Orig Zip’s – just had the $3.50 jalapeno burger Wow! Large charcoal burger, with grilled jalapenos, lettuce tomato, pepper jack cheese and BACON . I don’t know how you can beat the taste, size or quality for the price. Great service – with a smile too!
… moreLarry D.
I have lived in the Tri-Cities all my life. Zips was a constant favorite over the years. This particular location has gone way downhill. I ate there a few weeks ago and was unimpressed, but decided to give them another try. The tables inside were filthy – covered in a waxy, visibly dark, dirty buildup. The dining area in general did not give clean vibes. I have read some reviews about there being new ownership, but if so, they do not care about cleanliness or appearance. If it looks this dirty out in the public areas, I don’t want to think too much about the food prep area. No more “Zips” logos on the cups or bags, no more paper liners on the trays, so one wonders if finances are an issue. I will not be going back. I would suggest driving to the Richland location for your next Zips fix.
… moremike clark
Lived here most my life and been eating zips for 40 years. Always loved this place. Moved away a few years ago and decided to grab some lunch while back in town. New burger patties that were bigger but seemed really dry and flavorless. New buns which were ok but also dry. Miss the original greasy burgers smothered in whatever mayo sauce they used. New drink cups that are half the size. Was not impressed with what I got for the price of the food. Shouldn’t fix what wasnt broken, local favorite and should not have changed.
… moreSamantha blashka
Burnt fries and moldy buns. So sad belly busters are mine and my daughters favorite but at these prices and how long it takes to get your food it makes me angry to end up getting burnt fries and they know they’re giving us burnt food and if your bread is moldy throw it out don’t try to pass it on to you customers
… moreJeff Wurdeman
This location is gone WAY downhill. 15 minute wait in the drive through and nobody is dining inside at the time. Are you killing the cow? Girl working the window seemed annoyed to do her job, tosses me my $20+ burger and fry. Slaps the drive through closed. I used to like this spot. Im done with this location. Maybe invest a few bucks in your broken down building. Looks like crap, food sucked too. Never again!
… moreAlison Verduzco
This is an older location, so don’t expect to sit inside and be warm. The online menu is inaccurate for this location, there is no veggie burger as listed online and this location also doesn’t have fry sauce like the other locations do. It’s clear that the owners of this location don’t care much as the staff look sad or angry all the time. If you are in this area, drive the extra 10 minutes to the Columbia Center location and you will have the full menu and happier staff.
… moreKrystle-Rose Peck
0 STARS the lady at counter was so RUDE and DISRESPECTFUL the tables weren’t cleaned! There was HAIR IN THE FOOD not all food was EVEN WRAPPED the only thing nice about this ZIPS was the cook! Otherwise NEVER AGAIN at this location well go to the one in Richland where they actually have polite employees and clean tables and bathrooms! The 1 STAR IS FOR THE COOK
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