Khalil J. Cobb
The food was okay, just warm, not hot. It also took a while to get my order even though there were plenty of people working, at least five in the back and five in the front. There were several managers around too, but it still seemed like they were struggling to get orders out in a decent time.
One of the managers (a Black male wearing a blue Zaxby’s sweater) came up yelling that he wasn’t approving an order because they had just received a big one, which felt really unprofessional and kind of killed the vibe. The whole atmosphere was just too much.
It looked like the owner was even sitting in the lobby but didn’t step in or help at all. Overall, the experience just wasn’t great, slow service, lukewarm food, and not the best energy.
… moreDana S
Dining room was empty when we came in and it was a mess! Staff behind the counter didn’t seem busy, just hanging out instead of cleaning up. Food was okay, but sitting in a dirty dining area was a real turn off!
… moreKara King
I used the app to order dinner and arrived at the eta given by the app. The cashier greeted me promptly when I arrived and handed my order over immediately. It was hot and fresh, and prepared just as I ordered it. There was a nice young lady in the dining room working. She offered to grab a drink carrier for me. As I was leaving, she ran up and got the door for me! Great job Zaxby’s! This young lady, I don’t know her name, but she knows how to deliver customer service.
… moreDrew Rowley 973
Zaxby’s has really good and well seasoned chicken tenders that would give Raising Canes a run for its money. I love there signature sauce and the lady working the register was so friendly. My only problem is the bathroom was nasty and the place could have been cleaner.
… moreANDREA FISCHER
Worst experience!! Every employee there is super young and act like they don’t want to work! Messed up my order completely and over charged me by $15!! One car in front of us was sitting waiting for food at least 15 mins! Then the person behind us had to go inside and get their food since they forgot to give it to them at the drive thru! This location needs to get their act together!!!! I won’t be back!!!!
… moreDavid Enser
Good fast food on our road trip! Friendly staff, clean restaurant and bathrooms. Good value! Thank you, Zaxby’s.
… moreDallas withers
Ordered a 4 pc finger meal with an order of fried pickles. Got food and left,while driving I reached in to get fries and they were counter cold as if they had been sitting on counter for an hour or so. Plus they tasted like some one had put hot sauce on them already. Got to where I was going and opened box and there was only 3 little bity pieces of chicken.
I honestly believe they gave me some food that was left over from someone else. Why else would the hot sauce be on the fries.
They do not have to worry about me ever going back.
… moreTrent Coker
If you go here past 7:30 just prepare yourself. Your order will be wrong the food will probably be cold and your portion could be questionable. For the price it should be chick-fil-a consistent
… moreJudyLynn Steele
I don’t usually leave reviews unless it’s for the good, but this restaurant needs management to step in.
It’s never clean, food is cold, hair in the food, and they don’t give you the amount of food you are suppose to get in an order. This particular order had hair on the wings, 2 tenders and 2 tiny bits that’s were suppose to be full size tenders. Calhoun is way better. They should take note. This restaurant is nasty.
When you pay this price, it should be clean and good.
… moreCarol Khoury
The customer service was ok, they just didn’t seem that happy. Had to wait about 10 extra mins because the girl said fried pickles “were made to order.” Also, the girl said she couldn’t hear me on the speaker and I asked for an upsized drink and they handed me a reg size at the window which was disappointing. The original sandwich meal comes with tenders on the bun, so don’t be disappointed when it’s not a whole filet. Reminded me of Caine’s sandwiches. Fried pickles, fries, and drink was super yummy. Everything was good, just disappointing they couldn’t hear my drink size and then you had to wait longer for the pickles. Also, you can’t sub your sides for an upcharge, so you have to get fries and pickles if you wanted pickles instead. Would recommend for a stop when traveling through for the normalcies, but not when in a hurry, and make sure you check your bag before you leave!
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