Lovely Smiles
My sister and I ordered 30 min before arriving food wasn’t ready. For my order I was told repeatedly I didn’t have an order. Then she found the receipt in their system. I told her I wasn’t willing to wait and needed a refund. She told me there was no manager( I stood in confusion because why wouldn’t there be a manager at all time or at night to close up. She FaceTimed the manager and they spoke in Spanish, of course the young lady assumed I couldn’t translate and was saying I’m black. What does my race have to do with my purchase. I told her to be careful with her words. Mind you my sister is waiting over 15 mins while getting my refund. Then they call her name and they acted in disbelief that that’s her order. I’m so disgusted with the overall franchise I guess wingstop only good in the east coast because every locations out here sucks & are racist as hell. Wingstop sees these reviews and do nothing you don’t care about your customers and your workers Jesus, what goes around comes around. ( mean the same horrible energy will get every last one of those people involved)
… morePerla Dueñas
The wings were decent, but I wish there was an option to have the sauce on the side—they were a bit too soggy. Service wasn’t very friendly, and there was an unpleasant sewer smell near the soda machine that definitely took away from the experience
… moreRUDE BOi
Honestly this Wingstop location is one of the best in the East Bay. I have went to multiple locations this past month in Fremont/Union City area and everything always come out burnt and soggy as if they don’t change their oil. On the other hand this location seems like they actually care for their customers, ordered online on 6/18/25 @ 9:32pm and let me tell you the wings were perfectly cooked crispy and seasoned. The chicken tenders were also perfectly crispy and fries were also perfectly crispy. Thanks to the Amazing girl up front working by herself, and providing excellent service highly recommend this place out of any other location.
… moreHandi Hobbs
Wings were small overcooked and extremely dried out almost like the were leftovers from earlier in the week and just deep fried again ….fry’s was a little soggy. The guy serving us was very short and the girl in the picture was on her break watching videos on her phone and it was blaring trying to compete with the music.And the entire time we were there not a single table was wiped down…….we won’t be back
… moreSánchez Sanchez
Awful place to go. I order crew pack with bone. They gave me boneless . I repeated myself 5 times and I got boneless chicken wings . They don’t give you what you order . The fries are soggy and nasty. Bad place to go . First time I that location and never going there again.
… moreEmanuel Macedo
Placed an order online, and everything went through. Even got an email to confirm my order. When I arrived to pick it up, they stated they never received my order. Paid online $34 dollars. Manager only said, it happens sometimes. wow, never again will I order from that place.
… morechristian castro
The fries are very salty and the chicken is cold and doesn’t have much flavor
… moreElizabeth Hudson
This has always been my go to. They are friendly and quick. Like that I wasn’t asked to do my order on line with 3 employees standing there doing nothing like the Farwell address store.
… moreJeff Perry
Have always enjoyed Wingstop, but this location has gone downhill quickly! We ordered a bunch of PLAIN wings so we could dip them in whatever sauce we each liked. We had to repeat the order because they kept trying to change our order to “mild” buffalo wings with fries. In the end, we thought the order was right, but when we got it (after a LONG wait), the fries were overcooked (starting to burn) and had hardly any seasoning and the wings were ALL buffalo flavored wings, which we all hate. Instead of wasting more time trying to explain the order when the employees didn’t speak hardly any English and clearly couldn’t understand what we were ordering, we left with “food” in hand. Very disappointed!
… more