Wingstop

  3.1 – 749 reviews   • Chicken wings restaurant

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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop O’Fallon MO Hwy K. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Casual counter-serve chain serving a variety of chicken wings & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wingstop 63366

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Order: Order online

wingstop.com

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Wingstop O’Fallon MO Hwy K, Missouri – Wings Restaurant – Wingstop

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Reviews

Jordan Madison
my food was taken by someone else which led me to spend a whole hour inside the restaurant waiting for my food I was reallly disappointed. But the lady who helped up front was cool so the customer service was fine and like stuff happens so it was whateves. I ammmm lowkey bummed tho because she told me they put extra wings in to make up for it and when I opened my food at home I had a wopping 11 wings instead of the 10 that I ordered i would’ve def gave 1 star if it wasn’t for the nice worker tbh but yeah wingstop you need to get it together im very angry oh and the food was fireeeee tho thank you to the cooks frl
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Kaitlyn
The food always tastes great, but there is 0 reason for me to order online, be 20 minutes later than the estimated time for pickup, and still have to wait 30 minutes for my food. An hour later than anticipated after already paying. I wish I could just cancel and get my refund. Doing that and going somewhere else and then back home would still be faster than trying to eat here
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Kelli T
Ordered my food online, came in and was greeted with a smile and was told my order was being work on. 5 minutes (or less) later my food was ready, order was correct and tasted delicious! The crew working tonight was efficient and professional, best experience at this location I’ve had yet!
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Ashley Klein
I placed an order at 3:20 for pickup. Should have been ready for pick up at 5:15. My food was not ready until 540. Hoping that the order is correct.

I was told that the pick up time selected when ordering online is not the time the order would be ready, but rather the time they would start Preparing the food.

Sounded like this was an issue with every order that went out the door. Probably will not be returning due to service.
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Justus Witty
I had to take this down to 1 star. I used to enjoy wingstop but each time I have come to this location it has gotten progressively worse. This last visit was indeed the LAST visit I’ll be making.

My wife’s bone in wings were cold and undercooked. My chicken tenders that were supposed to be tossed in buffalo has no sauce on them and they were covered in oil and overcooked. Our French fries were also overcooked. And my chicken sandwich… was not recognizable as food. I tried to take a bite and it was not edible. I threw it away without eating any of it.

The people working at this location have never seemed to care, and the food is always 20+ minutes late.

Read the reviews people—avoid this location!
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Paga Pasha
I am not sure why but the staff gets pissed off on the delivery drivers. They won’t even let them know what would be the estimated time to prep the order. This is really frustrating because we have to deliver another order as well and we get 1star for late deliveries.
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Dan Gabriel
My wife and I decided to treat our family to Wing Stop food for our Super Bowl party. My wife even placed and paid for our order on Wednesday for delivery at 5:oo pm, and we recived our confirmation to avoid the imminent rush.
On Sunday, we received a text message at 4:45 pm from Grub Hub saying our driver was at the store, waiting to pick our order up. Then, at 5:10 pm, we received an email stating that our order had been canceled -without any explanation.
We then called the store to find out what was going on. A nice young lady answered the phone and after telling her of our issue, explained that Grub Hub had canceled all deliveries due to no drivers. She did advise that they did still have our order, but due to being so overwhelmed with orders, it would be at least 30 minutes before our order would be ready.
Now, keep in mind it is now 5:15 pm. I advised that I would call back at 5:45 pm to make sure the order was ready.
At 5:45 pm, I call back and spoke to another female, who advised that our food isn’t ready, as it is order 37 out of 60 orders they still haven’t cooked yet. After a short discussion, she took my name and number and said she’d call me when the order was coming up so I could pick it up – should be ready at 6:10 pm. Now, as we live within 2 miles of the store, I decided to just drive over there at 6:10 pm and wait.
When I arrived at the store a little after 6:13 pm, I was greeted with the sight of about 10 other customers waiting on food with some sacks on a pick up table, but no one could tell me where our order was. I was finally told that our food was being worked on. While patiently waiting, I struck up conversations with other hungry patrons and heard their stories. Others were having similar experiences as I was having – placed orders on Friday and Saturday, all hoping to avoid the rush. The staff then advised us that they were doing well until about 3:00 pm that afternoon when they were hit with orders for over 1,000 wings. Problem is, the store can only cook and get orders out for about 200 wings an hour. Do the math. The staff advised they were not taking any more call-in or walk-in orders, but by company policy, they had to accept on-line orders.
I actually felt sorry for the staff as they were doing their best, but were just absolutely being buried with new orders.
Finally, after waiting another 45 minutes, our name was called and I was able to head home with our order.
On top of everything else, we were charged a delivery fee and tip – with no offer for a refund.
Tomorrow, both the store and corporate are going to get calls about what a poor experience this evening has been.
I’ll be VERY curious if we get any sort of response from this review, other than the boilerplate, probably AI generated response.
We will have to think long and hard before we EVER drop over $100 at Wing Stop again.
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Alex Buhse
Ordered online and they said their fryer was being cleaned, and wouldn’t be able to make my order. Said that was fine and that I’d like to refund in that case – was told that the store doesn’t handle online orders and that I would need to email to refund my online order. I go online and the Wingstop website said to reach out to my local restaurant to get a refund – so seems the employee either didn’t know how to handle refunds or was giving me the run around. Issued a chargeback
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Scott Perdue
This was my first time ever at a Wingstop and, unfortunately, it wasn’t a great experience.

I ordered the 8 piece boneless combo online for pickup. It was ready when I arrived. Their tea machine wasn’t working so I got soda instead. There was a sign on the door saying that masks are required but the employee who gave me my drink had his mask under his chin.

I got to the park where I was going to eat and realized, upon opening the sealed bag, that they didn’t include napkins or utensils.

I ate the boneless wings with my hands – hot Buffalo on half and Cajun on the other half.

They were heavily sauced, which I appreciate, but the meat wasn’t very good. One piece in particular was very fatty and I spat it out.

The corn had potential, but all the seasoning was on the core, not the kernels (you know, the part you actually eat).

Overall, it wasn’t bad, but I probably won’t be back. Too many better options nearby.
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Brittany Matthews
My husband and I went last night around 6:50pm and had ordered online to have it ready ASAP by 7:18-7:20pm. The workers said that wouldn’t happen it would be a 45 minute wait. A lot of people in there canceling their orders asking for refunds. Eventually they turned off online orders. They left a 3 day new manger left to handle the chaos. Ended up calling another manger to come in. Only positive thing was the food was hot and very good. But it was ridiculous in there and the wait was not acceptable.
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