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Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s 2071 Fm 663 in Midlothian, TX
Visit Wendy’s at 2071 Fm 663 in Midlothian, TX for quality hamburgers, chicken, salads, Frosty® desserts & more. Get hours and restaurant details, here.
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Wendy’s in Midlothian, TX United States – Apple Maps
View details about Wendy’s in Midlothian, TX United States on Apple Maps. Address, driving directions, images, nearby attractions and more.
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Reviews
Kaitlyn Howard
I came around 10pm after work, and I was the only car in the drive thru. I had to wait to get my order taken for nearly 10 minutes. I got a small flurry and a large water. I got to the window and they gave me my flurry and water, but no straw or spoon? I tried asking the girl but she walked away from the window. I then asked again and she gave me a thumbs up and handed them to me. The entire interaction she didn’t say a single word to me? It was the most bizarre customer service I’ve ever seen. I’m not one to post reviews like this, it was just so awkward and strange I had to say something. I get the worker could’ve been tired, after all it was pretty late, but I was just getting off work too. However, not saying a single word like “how are you?” Or “have a good one” literally nothing. This was my first time going to this restaurant, so not a very good first impression on their part.
… moreLanae Humbles
It is no surprise to open the reviews and see how poor they are after my experience today. I pulled up. Asked for 5 biggie bags and told him I didn’t need the drinks. He rang it all up separately and the total was $40. I told him it should be $25. He said he had to ring it up separately since I didn’t want the drinks. I kinda giggled and said okay..well to save $15 I will go ahead and order the 5 drinks. Immediately a lady came on the speaker and asked how she could help. I told her I will change my order to add 5 drinks since it is $15 more to order them without drinks. She started getting an attitude which I calmly interrupted and said when you are done I will complete my order with you because I’m not finished. She then told me to pull around the front. I said I was not done ordering and she screamed at me and said “you said your order was complete!!” Clearly she didn’t want to listen to me or speak to me respectfully so I just quietly drove away and went across to Chick-Fil-A where the food and service is undeniably better! Everyone can have a bad day but none of that was necessary or even provoked!! My family will never ever go there again!
… moreHans Yolo
So called fresh salad was sitting in 1” of liquid and everything was soggy. Only thing I could do is throw it out. Waste of $10. Not worth the drive back to argue about it. Place is the worst Wendys I’ve been to.
… moreLou
When I ask a questions about $8 meal and cashier don’t know what I’m talking about but tells me to go read the sign from outside windows, then as I walk away says rude things to my back is unacceptable.
I went outside to verify the meal combo and when she saw me I saw fear in her eyes because she knew I heard her vulgar remarks.
I still ordered the meal and when I was trying to fill my cup with a beverage the dispenser was empty of majority of choices including sweet tea.
I went back to the counter to inform employees of the problem only to find all of them on their phones. I asked if they would fill my cup with desired beverage I could not get their attention.
I don’t know what type of management was there but they should all be written up for being on the phone and poor customer service.
This Wendy’s is really bad! Do not waste your time or money.
… moreI went outside to verify the meal combo and when she saw me I saw fear in her eyes because she knew I heard her vulgar remarks.
I still ordered the meal and when I was trying to fill my cup with a beverage the dispenser was empty of majority of choices including sweet tea.
I went back to the counter to inform employees of the problem only to find all of them on their phones. I asked if they would fill my cup with desired beverage I could not get their attention.
I don’t know what type of management was there but they should all be written up for being on the phone and poor customer service.
This Wendy’s is really bad! Do not waste your time or money.
Kristi Lee
This is the worst Wendy’s I’ve ever seen. The employees will look at you then ignore you standing at the counter. On several occasions a black girl with braids has just looked at me and didn’t even acknowledge I was even standing at the counter. If you place a mobile order you have to wait to pickup even though you order 10 minutes before arrival. Worst wendys in texas!
… moreJohn Barclay
I drove there for breakfast. I got there at 10:10 AM, but the doors were locked. Then I saw they didn’t open till 10am. Fifteen minutes later after knocking on doors & windows & seeing employees ignore me intentionally, they finally let me in only to confirm what I already suspected…that they don’t serve breakfast. By then it was too late to go anywhere else. I’m Pissed.
… moreLEANN COOMER
~2 Oreo Frosties…
They were awesome!
~I had 10 piece nugget meal. Nuggets were barely luke warm @ best! Fries were good. They were warm but we had to wait about 10-15 minutes for them to “cook” some!
… moreThey were awesome!
~I had 10 piece nugget meal. Nuggets were barely luke warm @ best! Fries were good. They were warm but we had to wait about 10-15 minutes for them to “cook” some!
Jim Rodger
Stale old food, customer service was horrible had to repeat my order 4 times while worker kept laughing into intercom having a side conversation or on the phone having a private conversation. Never going back there again
… moreValeria Meraz
Went through drive thru this evening and got home to an uncooked burger with a hair wrapped around a jalapeño. Lucky it was the first bite I took and spit it out as soon as I realized it was undercooked. I was offered to go back and get my meal replaced, but I will not be going back.
… moreDustie Wadsworth
Update: Just tried to give them another chance, now a year later, and I asked them for a #1 with extra vegetables. The fries werent even filled and were VERY old and chewy and they barley put any veggies on my burger and what lettuce they did put on it was rotten. NEVER again. This place needs to be shut down.
To start the employee taking orders in the drive thru started taking my order and then asked me to give them a moment, which is fine, but then let me sit there for over 5 minutes and I said hello and they again asked me to give them another moment leaving me again for so long the cars behind me started driving off and all the cars in front of me where gone. Finally got my order taken and the girl working drive thru was so rude and just snatched my card out of my hand and wouldnt even make eye contact. They gave me bags and then asked me to pull up to wait for my salad. They made me wait another 10 minutes while i counted 9 cars get their food and drive past me, just for a salad! When i got home, and i should have known better, i had ordered a chicken pretzel bacon pub meal, they gave me the beef bacon pub, and this is the second time i have tried odering the chicken one and they gave me beef. They clearly dont know the difference between chicken and beef! Now i have tried to call the store twice and no one will answer the phone there. I am very frusted because their food is not cheap and they continue to give terrible service! I will be contacting corperate as well.
… moreTo start the employee taking orders in the drive thru started taking my order and then asked me to give them a moment, which is fine, but then let me sit there for over 5 minutes and I said hello and they again asked me to give them another moment leaving me again for so long the cars behind me started driving off and all the cars in front of me where gone. Finally got my order taken and the girl working drive thru was so rude and just snatched my card out of my hand and wouldnt even make eye contact. They gave me bags and then asked me to pull up to wait for my salad. They made me wait another 10 minutes while i counted 9 cars get their food and drive past me, just for a salad! When i got home, and i should have known better, i had ordered a chicken pretzel bacon pub meal, they gave me the beef bacon pub, and this is the second time i have tried odering the chicken one and they gave me beef. They clearly dont know the difference between chicken and beef! Now i have tried to call the store twice and no one will answer the phone there. I am very frusted because their food is not cheap and they continue to give terrible service! I will be contacting corperate as well.