Your local Franklin Square Subway® Restaurant, located at 679 Franklin Ave brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Tuesday | 8:30 AM–9:30 PM |
| Wednesday | 8:30 AM–9:30 PM |
| Thursday | 8:30 AM–9:30 PM |
| Friday | 8:30 AM–10 PM |
| Saturday | 8:30 AM–10 PM |
| Sunday | 9 AM–9 PM |
| Monday | 8:30 AM–9:30 PM |
Address and Contact Information
Address: 679 Franklin Ave, Franklin Square, NY 11010
Phone: (516) 825-5191
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Reviews
clarissa stephens
The woman today does not take time out obviously to educate herself on the payment methods of subway. She told me they do not take e gift cards or gift cards however right next to the credit card machine was a rack full of gift cards and a scan below for the egift card barcode. She made our food but I felt like we were being rushed. It was a bit frustrating but I got my food. The subway club my boyfriend had, he said was good. My son the meatball was good and my daughter said the turkey sandwich was ok. I’m just mind bottled as to how people can work somewhere for a while and know limited to nothing in the establishment and give wrong info. I would expect that from a new person but someone whom ive seen here on more then 4 occasions should know better.
… moreSheena Samu
Don’t bother entering the store. “Manager” who claims his name is Andy, was so unbelievably rude. Got my order wrong and then refused to give a refund or new sandwich. Completely yelled at my sister. Worst service I have ever experienced. Will never be going back.
… moreangie K
I come here often and when I do I order the same thing every time today I walked in and I said I don’t want my bread toasted. The lady gets mad and complains that it’s hard work for her to not toast my bread and gives me an attitude. I walked out in shock of how she spoke to me and I wouldn’t want someone to make my sandwich after that. She clearly doesn’t even try to pretend that she likes her job. It’s also not the first time she has made my sandwich and she seems to have always gotten annoyed when I ordered and I just ignored her mood. But this time she came with an outburst of being upset that I did not want my bread toasted. It seems to always be an issue how you want your food made. This was also embarrassing as there were customers sitting and eating and looked at me in shock as I chose to walk out with my son. Now having to look for another place to get dinner for my family.
… moreSteve Capone
Honestly, the service was so slow that I almost walked away while waiting, and there were only two other customers in the shop. The food was good, and I don’t want to trash the place because it isn’t high-scale organic whole food whatever. It was tasty. It was priced right. It’s just… the service. The woman taking the order really struggled with what I was asking for, and what I was asking for was mostly pre-arranged on the menu, so it was confusing for me as a customer as well as time-consuming. This wouldn’t stop me from returning, but it’s not someplace I’d run back to.
… moreRuth Carr
Mostly doing what I expect. But not always.
… moreCourtney B
Extremely slow!!! Only 1 person behind the counter. Person behind counter had a language barrier. Had to explain things several times. Never said thank you, poor customer service.
… moresaf K
No coupons allowed. false advertising…. Person behind counter needs training.
… moreAnn Cherian
False advertising. Subways sent Coupons to our homes and we tried to use it and they don’t accept it. They just sent the coupons so we visit their store and once we get there they don’t give us the deal and since we wasted our time getting there we end up buying the sandwiches regular price. totally disappointed in Subways.
… moreMatt Miranda
Worst experience I have ever gotten. Lady behind the counter was on her phone for a good 7 minutes and didn’t even acknowledge us. When she finally got off the phone, I was about to say my order and she picked up her phone and started to dial another number. I turned around and walked out. As I was leaving she finally decided to try and take my order as I was out the door. I told her to continue on her phone ill take my business elsewhere and drove across town to another subways. Disgusting waste of 15 minutes of my time.
… moreJorge Barracuda
1 ⭐ Dropped their rating from 3.5⭐ to just 1. Last time I was there I ordered a salad, the lady dropped the salad utensil on the floor N didn’t bother washing it before making the salad. Have been using the app to order to save time, N they have made the same salad wrong around 8/8 times. Either they forget the cheese, or they forget rhe spinach, or they don’t chop it as requested. Come on Franklin Ave Subway, get your stuff together…!!!
… more