Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
Hours
| Wednesday | 5:30 AM–6:30 PM |
| Thursday | 5:30 AM–6:30 PM |
| Friday | 5:30 AM–6:30 PM |
| Saturday | 5:30 AM–6:30 PM |
| Sunday | 5:30 AM–6:30 PM |
| Monday | 5:30 AM–6:30 PM |
| Tuesday | 5:30 AM–6:30 PM |
Address and Contact Information
Address: 501 Trophy Lake Dr, Trophy Club, TX 76262
Phone: (682) 831-0248
Website: https://www.starbucks.com/store-locator/store/16132/
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Reviews
Chloe Brooks
I went into Starbucks this morning. Brinks security was behind the counter flirting with the lady at the register. The store manager was sitting on her butt. The store was flooding with people who had to wait for their drinks. Joan was the only one making drinks and busting her tail. She was lovely. I cannot believe that the manager watched this unfold and did absolutely nothing. Joan had no help and over 15 drink orders to make by herself. And boy did she get it done! She was obviously struggling. By standers thought she was the one running the store. She asked for help SEVERAL times and the one at the register stated that she was too busy. She was doing NOTHING. I can’t believe they’d treat their coworker like that. SMH.
… moreDavid Kozlowski
@Starbucks I’m noticing a trend at Starbucks…over-priced, Over-Hyped, ClusterFucks, zombie employees who need reprogrammed to care…completely dysfunctional. At one point (after waiting for an hour for my mobile order) I literally wanted to scream out PLEASE CAN I WIPE DOWN YOUR COUNTERS FOR YOU? But the baristas were too busy robotically bumping into each other and slopping half of the drinks onto the sticky counters…most paid $10 for piss poor drinks and piss poor service…and this is my good review! Seriously what in hell is the big attraction to Starbucks…I just never got it!
… moreLina M
It’s really frustrating when you’re excited for something and it doesn’t meet your expectations. Even though the item is frequently ordered, it’s still disappointing when it’s not made correctly. While delivery apps are convenient, it’s still a hassle to ensure that the order is correct. I have to be present to make sure my drink is made as advertised. I’ve visited this location multiple times and if I’m not vigilant, they consistently make my drink incorrectly. It’s a letdown every time I visit this location.
… moreJo Hoffman
As soon as you walk in your greeted with kind faces ready to help you. Aside from there wide selection of refreshing drinks, there’s plenty of delicious treats too. There’s both an outdoor and indoor seating areas, which are both spectacular. There free WiFi has great connection and it’s very easy to sign into. With the rewards program it’s quite easy to save money. I’d definitely recommend coming here!
… moreAngelina Leon
Just went in 5 minutes ago, I didn’t get the woman’s name or at least don’t remember what her tag said (I believe she may have been a/the manager) ugh . However, I ordered a steamed apple juice w 5 pumps of chai and she suggested I try it w oat milk as well. It was literally SO good. She said if I didn’t like it she’d remake it. Best customer service I have experienced in a long time, she was so kind, asked about my day l, what I had going on, and let me know they’re hiring. She is literally the sweetest person and made my entire day, customer service like that is always so refreshing to have. She needs a raise. She sounded like she truly enjoyed her job. She got customers in and out and made my drink so quickly, I’m so used to waiting but, no, it came out almost immediately after I ordered. I left her a tip because that girl is seriously good at her job. Will be coming back.
… moremark jones
Given 2 stars because they started off in the right direction with getting my drink out quick and correct. Then my breakfast sandwich is where they fell off the cliff. I waited almost 15 min to find out they had my order in the bag of another mobile order and they didn’t know until that person came to pick up the order. I checked every few minutes to see what was going on and the people at the counter keep saying it was coming without actually checking. They were assuming someone else was taking care of it. That’s poor customer service with not following up to see a problem thru with your customer. This store just lost money because of poor training and I’m eating a cold sandwich. Great job . Oh and once they found the error no one knew how to address it. Like apologize and make it right. Again poor customer service and training of employees. Just to add context there were 5 employees and myself and one other couple was is the store. It wasn’t busy. But employees seemed to chat amongst themselves not about work but the night they had.
… moreGarin de Petra
I’m pretty sure Howard Schultz wouldn’t approve of this kind of Venti. Unfortunately this happens often at this location, Westlake location does a better job and is close.
… morecailyn cashon
the workers were very kind and dealt with me while my brain was half shut off. the service was amazing and it was very fast coming out
… moreShawn Richard
Unfortunately not a good experience. It was my turn to order but no one said anything to me nor did they attempt to take my order. I stood there for 5 – 7 minutes at the register without being assisted so I walked out.
… moreAn Cao
The atmosphere is nice, cashier didn’t show any welcoming attitude, had like too much ice on a acai. But overall it’s good.
… more