Starbucks

  3.9 – 100 reviews  $$ • Coffee shop

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Starbucks 23320

Hours

Thursday5 AM–8:30 PM
Friday5 AM–9 PM
Saturday6 AM–8:30 PM
Sunday6 AM–8:30 PM
Monday5 AM–8:30 PM
Tuesday5 AM–8:30 PM
Wednesday5 AM–8:30 PM

Address and Contact Information

Address: 1746 Sentinel Dr, Chesapeake, VA 23320

Phone: (757) 418-2576

Website: https://www.starbucks.com/store-locator/store/1024935

Photo Gallery

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Reviews

Unique Runderson-Mitchell
Mrs. Shannon and mrs. Sara are the perfect examples of customer service. As a mom of a nonverbal autistic child, they dont make me feel bad if my child gets into things, they actually embrace it. They have the best conversations. I know if im having a bad day, i can go in there and get my boost of energy and confidence. Thank you ladies!!
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Anna L.
Came here with my daughter to get her a cake pop. The outside line was long, and she wanted to go inside anyway, so we did. Took forever to park, because the drive thru line was poorly designed. Upon entering, we looked at the display case, and it had lots of little bugs inside (I circled these in my photos). I guess I should have turned around then. Ordered, then was told to wait. Every other time, they get me the food while at the register. After 5 minutes, I asked about the treat. Was given a blank look and told it wasn’t ready yet. (Um, you don’t have to make them…) After 10 minutes, I went back to the register, and a different person greeted me. I told them I had waited 10 minutes for one cake pop. She opened a container, pulled it out, put it in a bag, and I was on my way. It was such an unnecessary wait. The customer area was dirty, littered with used masks and straw wrappers. People behind the counter moved slowly. I won’t be back.
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Truth
Edit: original 2 ⭐ ⭐ since this original post the store has taken great strides to clean up the issue, which I believe just plagued the newly opened store.
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Malikia Pruitt
RORY, RORY RORY!!! GOAT of all Drive thru baristas of all time! Im intermittent fasting… so I’m cranky and more than ready for my coffee at 1pm. Rory was FAST funny and super helpful! I asked to purchase a cup with my points… she asked. What type…. AND BROUGHT ME ALL OF THEM IN HER ARMS AT ONE TIME!!! Like what!? She gave an incredible recommendation and we are now tumbler twins! The timing was perfect cause as soon as I chose, my order was ready. I was NOT cranky anymore. Thank you Starbucks for keeping employees like Rory happy enough to spread it to your customers!!!
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Angeline Espinosa
Yo this place keeps putting whip cream on the bottom of the cups so we get less of the actual frappes. This is the only place that puts whipped cream at the bottom of a double chocolate chip frappe. When I asked if they can make it again they just poured it in another cup and added more whipped cream on the top. Yes I took a sip but you can clearly see where the drink started in the first place. It was way below where they should be filled to and you can see the whipped cream on the bottom. This is a scam if I ever saw one.
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Rae’s Rave Reviews
We get the venti iced vanilla cream cold brew with sweet cream cold foam on top and 5 pumps sugar-free vanilla syrup instead of the regular vanilla. Sometimes it is mixed more thoroughly than others (sweeter than other times) depending on who makes it. But usually pretty decent. The customer service is top tier. The price seems higher every time we go. I think they’re about $8 or $9 each now.
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Hannah Mogk
This is by far the best Starbucks in Chesapeake and the best one I’ve ever been to. As someone in the hospitality field, as soon as I walked in I knew that the Owner has trained their staff to be attentive and responsive to anyone walking in the doors. I was surprised by the barista Jose who remembered my name after only my 3rd time visiting this location. Today, Charlie made my day…..And the coffee is good, because duh, Starbucks.
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Chris wilcox
Usually decent, but today paid 6+ dollars for a double smoked bacon and cheddar sandwich that had no bacon at all. Not a hard task at all.
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Chelsea Turner
I ordered a sugar cookie latte from this place and lemme tell you, I used my free drink points on this??? There is NO SUGAR and they refused to refund my stars. Trash. They told me they could remake it at their location but I was already home, really wanted a refund because I threw this drink away!!! Sad service. Choose a location besides this one, just a tip. If you want a good drink with no complications. Your time is worth more!!
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Elie M
I ordered 2 of the same drink (iced vanilla oat milk toasted espresso) and they gave me two drinks that didn’t look anything alike. One of the drink was so dark it didn’t like it had oat milk in it and the other one looked like it was just oat milk. I can’t make this up. SMH
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