For Papa Johns Pizza in Louisville, KY, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (502) 968-9999 for delivery or stop by Preston Hwy for carryout to order your favorite, pizza, breadsticks, or wings today!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Sunday | 9:30 AM–12 AM |
| Monday (Labor Day) | 9:30 AM–12 AM Hours might differ |
| Tuesday | 9:30 AM–12 AM |
| Wednesday | 9:30 AM–12 AM |
| Thursday | 9:30 AM–12 AM |
| Friday | 9:30 AM–1 AM |
| Saturday | 9:30 AM–1 AM |
Address and Contact Information
Address: 5010 Preston Hwy, Louisville, KY 40213
Phone: (502) 968-9999
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Reviews
Brent Harvey
The Night manager named Emanuel is incredibly rude, and puts the needs of his friends and family over the customers that he’s serving.
… moreMichelle Lange
I never give a review unless they deserve 5 stars. I have been eating here for 8 years weekly. Never a problem. Great hot food good service. It’s in the details and a clean restaurant!
… moreStephanie Foster
Ordered from here 2 times and both times my order never showed. Called and was rudely chewed out by manager basically calling me a Karen even though I was never rude nor raised my voice at him. I will never order from here again. Never order from here if you are hungry!
… moreJohnny Dickshot
Want to get gypped out of money? Then this is the place to go! I went to pickup a pizza, and the short haired, light-skinned girl with glasses shorted me 14 cents. When I brought this to her attention, she started smiling like it was a joke and said that they were out of change…as if I’m supposed to take the loss for their ineptitude. I talk with the manager and he made it right by giving me a dollar, but the fact that the girl tried to pull a fast one on me, hoping I wouldn’t notice being shorted on my change, blew my mind. Then she outright lied to the manager, saying she only shorted me 4 cents when it was 14. Completely unbelievable and unprofessional behavior, and I would recommend you stay away from this location, because I sure will from now on.
… moreV Nunziata
Our Company ordered 10 assorted Large Pizza’s on 18 December 22 for our staff. (and tipped you well!) Horrible Job Papa Johns!! Whatever happened to quality control and pride of work. You should be embarrassed!
… moreTim New
I went inside to order and they asked for my address. After some confusion they explained they were delivery only. I asked if they could just deliver to the lobby, no, to my car outside, no. They offered to deliver to Domino’s down the road. I said that wasn’t very cool so I had them deliver to my room at the Marriott. Never showed up. I went back the next morning very hungry and they gave me my pizza…. in the store. smh
… moreMystery C
This location sucks. Order is never accurate and the customer service is terrible. The manager will just tell you that you’re wrong and argue with you instead of trying to fix the issue and give you what you ordered and paid for. Plus for some reason, the pizza is never cut properly. Since they’ve partnered with DoorDash you won’t get hot food unless you pick it up.
… moreRaymond Meyers
We ordered online. We have confirmation. I showed up, no record of the order. I was told I couldn’t order because pickup was closed. I payed a $5 delivery charge to pick it up outside. Last time I ordered from this location, I didn’t eat Papa John’s again for over a year. I’m done with this chain….
… moreHiLo87
Idk what’s been going on with these pizza places lately but I’ve currently been waiting on my order for an hour an 15min, the pizza tracker JUST NOW says it’s on it’s way. I called the store 3x and was put on hold each time. Ridiculous!
… moreMichael N
I ordered a pizza on the phone. That got me to a call center in “Dallas.” Clearly, there must be a Dallas, India. When I ordered, they told me it would be 91 minutes. I said never mind, cancel it. They said they can’t handle cancellations, that’s another department, they’re going to transfer me to them. The phone rings until it disconnects.
… more