Panera Bread

  3.7 – 456 reviews  $$ • Cafe

From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Panera Bread 46278

Hours

Sunday7 AM–8 PM
Monday
(Labor Day)
6 AM–9 PM
Hours might differ
Tuesday6 AM–9 PM
Wednesday6 AM–9 PM
Thursday6 AM–9 PM
Friday6 AM–9 PM
Saturday6 AM–9 PM

Address and Contact Information

Address: 6050 W 86th St, Indianapolis, IN 46278

Phone: (317) 871-0833

Website:

panerabread.com

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From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming… 9145 E 56th Street, Indianapolis, IN 46216.

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Reviews

stacy man
This location literally gave me food poisoning, I called wondering if I could get a refund of course the answer was no. That is not my biggest concern who cares about 15 bucks when you’re literally throwing up ur guts because someone didn’t want to temp the lettuce. As someone who formally worked at panera bread and am a current manager at another food establishment this restaurant does not make food safety a number one priority!! It is very clear that this location is not following precautions to prevent this such as making sure their food is temping 4 times a day which is a requirement. Considering all the bad reviews in the past month I am amazed that the health department hasn’t gotten to them yet. The manager I spoke to who conveniently did not say his name had no clue how to handle this situation. This store really needs to do better in training their managers on how to handle situations like this other than says “uhhh ur gonna have to call in the morning.” Do better!!! Do not eat here ESPECIALLY not any of the lettuce if you care about yourself.
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Amy S
Oh my goodness. There are many Panera Bread locations to use – this is NOT the one. First, I pulled up to curbside at 9:10 AM for an order pick up with an 8:30-8:45 window (I always wait a little longer to arrive and plan accordingly) I tried to call the store at the curbside signs but but no one answered. I walked in and tried to find someone. The girl at the register completely ignored me, so I approached a man I now know to be the shift manager and asked where catering orders are picked up. He said “we don’t DO curbside anymore!” Although weird behavior I said I understood and that’s fine, that’s why I came in to get it, no worries (although the signs are not removed that say curbside pick up). He seemed agitated and started looking for someone – when he came back around I asked if it was forgotten so we could quickly grab bagels or something because I had to leave soon and he told me “CHILL, he’s in the BATHROOM!” I still didn’t understand why he was being so weird. I explained that I had to be downtown in 30 minutes, at this point my catering order was running twenty minutes late and I needed to change the plan fast if it wasn’t ready. Well he acted like it was my fault they were behind. He actually said “you should have planned ahead (ummmm obviously I did – about 22 hours ahead.)! Finally this poor guy comes running and finishing filling my order. Why didn’t the manager do that? Why didn’t the manager and the girl behind the counter know an order was sitting there not finished? Why didn’t they start helping. I basically started going around and grabbing my bags to help this poor guy and get them to my car because now we’re at 30 minutes late and I have to get downtown. As I’m helping the poor guy carry my own items (while manager and girl at the register stood there doing nothing), the girl at the register said what the F*** is your problem?! I couldn’t believe how incredibly rude and disrespectful- I don’t use bad language or raise my voice to people; the fact they were acting this way so easily and without provocation tells me this might be normal behavior for them. Then he tells me I shouldn’t “walk behind HIS LINE” and basically verbally assaults me all the way to my car. Never once did anyone apologize, offer help, behave professionally and appropriately – except the ONE guy who was left to fill this order on his own with no assistance.
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Derick Eberbach
Solid 3 stars. Food was fine, even produced correctly. But while the girls working had plenty of time to gab and laugh and play on their phones, apparently they didn’t have time to clean the leaning tower of dishes that has been racking up for hours.
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Jas Am
Don’t go here, have ordered from plenty of paneras and this one is the worst across 5 states. I can not eat meat and was looking forward to a sandwich I have had MANY times. Not only did I not get refunded, but the lady I spoke to was super rude. They lost one of their regular customers today!!! :,)
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Armon
Cat was the drive thru associate and although she seemed as if she was irritated and had an extremely long day, she was cool! My lady & I ordered a full chipotle chicken avocado melt with a Tomato, Basil & Cucumber Salad and it was mmmm, mmmm, good!
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Chris Scherer
Don’t go here if you are doing low carb or not eating bread. You used to be able to get decent low carb breakfast options but now you just pay $6-7 for a small bowl with barely any food. They also forgot the cheese on my “bowl” and the bacon on my wife’s sandwich. Staff is super friendly and service was quick.
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Adora Nae Beloved
The service was great my first time to visit…order a steak and white cheddar minus the cheddar for american cheese , caesar salad with chicken and drink with chips
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Raul Lopez
Honestly the worst customer service, not only they made fun of my name, they where rude and unprofessional.
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Joe Weimer
Staff was fantastic and food service was excellent. The restaurant had an individual working the floor keeping tables cleaned and was well prepared for a major youth soccer tournament. The only issue was the self service station was not working.
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Javier Escobar
I don’t usually care much for feedback, but this is the 2nd time here in this location that they just don’t care to check for the simplest things.
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