Moe’s Southwest Grill

  3.2 – 266 reviews  $ • Mexican restaurant

***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe’s Universal Studios at City Walk!

Counter-serve chain dishing up Southwestern staples from burritos to nachos in lively environs.

✔️ Dine-in ✔️ Takeout Moe's Southwest Grill 32819

Hours

Saturday11 AM–10 PM
Sunday11 AM–10 PM
Monday
(Labor Day)
11 AM–10 PM
Hours might differ
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–10 PM

Address and Contact Information

Address: 100 Universal Studios Plaza, Orlando, FL 32819

Phone: (407) 224-6637

Website: https://locations.moes.com/fl/orlando/100-universal-studios-plaza?utm_source=google&utm_medium=organic&utm_campaign=locations_partner

Photo Gallery

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Reviews

yoselyn d
If i can give 0 stars instead of 1 I would. Do not come here especially after the parks. I waited an HOUR in line to order my food. Not because there was “a lot of people” , there was at least 6 people ahead of me. The employees were extremely rude and extremely slow. Waiting an hour for food & they wouldn’t be able to get the order correct. We order 2 cups of soda, only gave us 1 until we asked for the second one. In addition, we ordered 3 burritos and only bagged 2 burritos. Luckily I checked before leaving. The girls in the cashier were extremely rude and the whole ENTIRE staff was working extremely slow. I DO NOT RECOMMEND anyone coming here, ESPECIALLY after the parks. A little advice to the franchisee, look at the employees you hire, this overall experience was a 0/10
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Ke’Aundrea Sanders
Some of the best food I’ve came in contact with! From the customer service, to the queso, all the way down to their bowl, I AM OVERLY SATISFIED. The speediness was swift & the food was fresh! It was my first time coming across a Moe’s & it will not be my last!
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Olya C
The food is mediocre at best. For breakfast there was no eggs ready and potatoes not available. Customer service skills of nearly all 5 people that were on the line lacked or rather nonexistent. Give another place next door a try instead.
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Tiffany Miller
This is the first negative review I’ve ever left any establishment, but this place has earned it. I’ve worked food service in the past so I can excuse most things because I understand people have bad days, short staffing can affect wait times and availability of food, etc., but I dont think that’s the case with this resteraunt. Slow service despite 5 workers being on the bar, dirty food bar that was out of most items, cold and bitter tasting food, being out of basic necessities like napkins and utilities, and rude, bordering on hostile, employees. This location appears to have been neglected by both corporate and management for quite some time. No one in my group could eat more than a few bites of their food due to the steak and chicken being cold and chewy despite coming off of the hot bar and the beans being extremely bitter. We might have asked for a refund, but after the eye rolling and snappy responses when we asked for napkins, a knife, and salsa that was supposed to come with our meal (none of which we received) most of our group just decided to cut their losses and head across the stairs to the Bread Box. It was delicious and I highly recommend it or the Panda Express, whose workers were extremely kind to use when we asked for napkins and utensils.
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Nicholas A
The Manager was the only person on the line who actually seemed to know how to be a people person or actually care. A female worker who was working the topping section had no clue what she was doing. Manager if your reading this you were great, your workers however weren’t good at all. The burrito wasn’t good at all.
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John Rouse
Terrible experience. This was the worst run Moe’s I’ve ever been to. They completely ran out of rice and told us it was 40 mins until rice would be back. We ended up getting a quarter serving of rice. When we asked if we could have a little more chicken to fill up our half full bowl the cashier Leo rudely told us that wasn’t his problem. We paid full price for a half bowl. Very disappointed. Poor customer service.
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Haley Kenny
Spent $15 for one burrito with just steak & queso in it (i eat simple). No addl toppings, no side of queso, not even a beverage included in this price. Food was good, but pretty pricey. Also like $6 if you wanted a bottle of water
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Nitika Gill
My experience at Moes was amazing, the food was wonderful, the staff was so accommodating with my requests. I was especially grateful to the owener Joe
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Nicklaus Anderson
When I went here the service ended up being super fast (judging by other reviews I may have gotten lucky). They don’t have a joey bag of donuts or Joey juniors so you’ll be paying for guacamole whether you want it or not. The staff was fine but short with me.
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Paul Sparrow
Burrito was really good. Staff were friendly and quick. Just the right amount of salsa and guacamole included with the nachos.
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