Deidra Mariah
The man at the counter was very nice and helpful when I brought up my sons happy meal that was wrong. He fixed it and swapped out our fries with fresh ones. However, it is about dang near close to 85 degrees in the play place which is absolutely unacceptable for a kids playground. Apparently this is something that’s been an issue for years. Someone needs to get that fixed ASAP!!!!
… moreJennifer Halpin
Food was cold, waited 20 minutes because they were too busy to worry about curbside orders. If you wait so long for food it should at least be fresh. How long does the burger have to sit there to be hard as a rock because I know it certainly wasn’t fresh food. Would not recommend this location to anyone, unless you want the worst experience with rude employees, cold food that was taken out of a dumpster. When you pay for an order it should not be scraped out of the garbage can and into a bag. Should not have to ask for a drink to be filled. Half full is not a full drink. Worst experience I have ever had
… moreLarry Horton
Never eating here again. They have a lot of issues with men’s bathroom and have it closed a lot. Today they have the entrance door blocked off. Done with y’all…also you took out the drink station. Have eaten here at least once a week for the last couple of years but I am done. Y’all suck.
… moreTrailers
One star turned to a five. Manager checked on us twice and was great! Food was good and fast!
… moreHaley Williams
They refuse to utilize their pick up shelf, yet the instructions for pick up say to get your order from the shelf. My food was being held behind the counter for an unknown amount of time. By the time I received my order it was cold, soggy, and my drink was watered down. I stood at the counter to ask how much longer until my order would be ready (I assumed if it was done it would be on the shelf) and I was completely ignored for several minutes.
… moreBryson Marsh
I have visited the McDonald’s in Sherman several times, and almost every visit has resulted in mistakes or long wait times. Unfortunately, my most recent visit was the worst so far and will be my last.
I ordered a large Double Quarter Pounder with Cheese meal with an iced tea, but instead I received a Double Quarter Pounder with everything on it, a medium meal, and a Hi-C. To make matters worse, the burger was undercooked and had to be thrown away. My fries also tasted old, and the customer service was not good.
This has been a repeated issue at this location, and it’s disappointing that even simple orders continue to be wrong. I hope the store can address these problems for future customers.
… moreWilliam M Vasquez
I have been in Sherman for 3 years. I have frequented McDonald’s. Service was okay, food was okay.
Now, suddenly, it has changed. I have been approached by a Hispanic girl, a black man and black girl. I am amazed how polite, courteous and helpful they all are, trying to help me out.
Something changed, I’m delighted to go there. The food is still McDonald’s, Im happy. Pleae commend your employees for treating us so great. New employees? Great hires. I’ll be there more often.
… moreLawrence Martin
This location is a hit and miss on the quality of their food an customer service. I’ve noticed if you go in the morning it’s way better than the night crew. Plus it always smells like sewage over here hopefully they get that fixed.
… moreDaniel Cruz
No one to man the front. No billboard to choose from. The didn’t give a number so you didn’t know if order went thru. There were people waiting all over the lobby and it looked like everyone was working on the drive thru. I had to rattle some cages to get help and start things moving. They need help!
… moreVickie Mills
We were yelled at by employees and one did not like us telling us to move to a spot instead of where we were. We told the person who brought our food abour us and she said not to yell at her about anything and then turned and fingered us.She said she had a right to do this because we yelled at her and she was fine with fingering us. No respect for customers. Manager was told. Food was completely wrong but we did not go back and tell them this. So wrong.
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