McDonald’s

  3.3 – 996 reviews  $ • Fast food restaurant

We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Classic, long-running fast-food chain known for its burgers & fries.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery McDonald's 44144

Hours

Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday6 AM–11 PM
Monday6 AM–11 PM
Tuesday6 AM–11 PM

Address and Contact Information

Address: 4738 Ridge Rd, Brooklyn, OH 44144

Phone: (216) 661-1275

Website:

Menu

mcdonalds.com

Photo Gallery

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McDonald’s – Brooklyn, Ohio – Menu, prices, restaurant reviews

McDonald’s · 4738 Ridge Rd, Brooklyn, OH 44144. Get Directions · Rating · 2.7. (47 reviews) · 1,438 people checked in here · (216) 661-1275 · https://www.mcdonalds.

Reviews

Beverly Huffman
Ok so I’m here to complain!!!
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Brian
Usually a pretty good experience. I mobile order with the app and there are some decent discounts, and I pick up inside rather than waiting in the drive-thru.
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Natasha Truman
DONT TRY TO ORDER INSIDE!! I walked in the drive thru maybe had 4 cars in it and I had to wait upwards of 5 minutes and was ignored by several employees who didn’t bother to acknowledge my existence. As someone who works in food service, this is customer service 101! After I finally got my food I attempted to sit down in the dining room, which was dirty, and I couldn’t even get a napkin or a straw cause the drink station was completely bare. I then watched multiple customers go through the same thing. I understand being busy, but you don’t just ignore the walk in customers. Several of those people walked out without being served. Do better!
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Tim Webb
This location is dirty. And my sausage egg muffin had eggshells in the round egg. Oh and you can’t use employee discount here some franchises are the greediest sob’s!
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Sojeiry Fernandez
they charge you four and nine cents for that oreo McFlurry they give it to you almost empty you complain to him and they speak badly to you as if they are giving it to you and they are just talking all together in a line full of cars and to top it off they give you the food that is not what complain and they are offended but congratulations you are doing a good job
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Tim Walker
It may be time to eliminate all non-essential people in the food industry and go with automation. The food is always good but the customer service at this and many other McDonald’s in the Cleveland area is pathetic.
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Susan V.
I was pleasantly surprised to see they have a play place for kids–that is different from others I have seen. My order was prepared correctly; however, they had not put a spoon, fork, or straw on the tray, and I did not see anywhere to get some for myself. When I went to the counter to ask for them, SIX different people looked over at me, and NOT ONE of them asked if they could help me. I finally walked closer to them and asked if anyone was working the counter and why so many had looked at me but didn’t offer to help. I was told they were having a shift change and we’re getting into their positions .
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Dandra tyree
The worst customer service I have experienced I had a 15;mom wait while the switched from breakfast to lunch to have burned salt less fries. A “plain McChicken” according to the manager when I ordered 3 reg sandwich
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Andrew Young
I was with my daughter for breakfast today and some lady that worked there was on her phone when I asked for water so I just grabbed a cup for water so my daughter could have free water with the dumb 14 dollar for two breakfast sandwiches then we got kicked out because supposedly I’m a broke white piece of shit? Wow water for water I asked her to leave us alone and she continued on with her worthless rant idk if this means much but don’t be white at this McDonald’s just don’t be white
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ravenxhelenaxjuliet
I don’t usually rate places but my experience here kinda stands out unfortunately, I went and ordered on a kiosk it didn’t give me a receipt when I ask at the registers what my number was they said( very nicely) it’ll bee up soon , I then waited for 30 minutes before one sadwitch was done, I asked if it was everything and they answered yes I walked back to the store I work at and check the bag(I know I should have in store I didn’t want to be in there anymore) it’s not everything . I walk back wait another 5 muinets until an employee asks what I’m waiting on, I get the bag, when I check the sandwiches they are wrong, the fries are stale, and the tomatoes on my chicken sandwitch were rancid , overall I understand they were busy but I would not recommend going there
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