McDonald’s

  3.1 – 2 reviews  $ • Fast food restaurant

We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Classic, long-running fast-food chain known for its burgers & fries.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery McDonald's 40272

Hours

SundayOpen 24 hours
Monday
(Labor Day)
Open 24 hours
Hours might differ
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Address and Contact Information

Address: 10411 Dixie Hwy, Louisville, KY 40272

Phone: (502) 935-7889

Website:

Menu

mcdonalds.com

Photo Gallery

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Reviews

Tyease Payne
The service was absolutely horrible. We asked for extra tartar sauce they wanted to charge $0.45 a packet. The sandwich does not have any lettuce on it and it is a mess.
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Charlie Miller
Don’t bother ordering here. They say they’re open 24 hours but always shut down past 9pm, sometimes even during the day just to ‘clean the parking lot’. Have an entire crew of people just standing around with the drive-thru lanes blocked off watching people come and go.
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Roy Kreutler
The hamburgers are always cold. When you have them remake them fresh they warm them up instead. They always tell me that they don’t cook them but only put them through the warmer which to me is very unsanitary and not safe.
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Steve Shipley
I went through the drive-thru stopped at the first window and paid and by the time I got to the second window they were ready to start handing my order. Very fast service!!
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Leeroy Jenkins
Update: Arrived around 2:30 AM after placing an order on the mobile app and was informed that their system was going to be down for several hours. I don’t appreciate driving over here at this time of night only to be told that the order I’ve already paid for can’t be filled. This is a serious screw up. See my previous review about how the only way to get good service is to come during the day when management is in the store.
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Christopher Lawson
I honestly love this place despite the pricing and occasional busy rushes. The staff do their best and try hard to get orders out in a timely manner. Every time I order here the staff is always friendly. Even on off days where you can tell the staff has had a rough day, I do my best to make them smile and let them know they are appreciated. Keep up the good work.
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Mollie Ross
Went through the drive thru because I’ve had great experiences with this McDonald’s before. The app was down so I paid full price for my large Coke Zero which wasn’t that big of a deal. When they handed me my drink it was only filled to the line that McCafe Ice so it was missing a over an inch of drink, but I told the boy working the drive thru that I understood that it was filled by the machine. I figured I would take care of the issue by just going into the restaurant after drinking some of my drink to refill it (less than ten minutes from when I made my initial purchase) and as I walked in a lady (on her iPhone) behind the counter rudely said, “she can’t come in here and fill up her cup.” I explained that I had just ordered in the drive thru, it wasn’t all the way full and that I had been sitting in the parking lot drinking it. She proceeded to tell me that I would need to purchase another drink. I said I would be willing to pay a refill price once I already had a cup. She said I would have to pay for a brand new drink. She was talking to me all while she had a phone up to her ear (supposedly talking to her general manager, Dawn) and then just walked off, didn’t end the interaction, just walked off. I asked her for her name so I could inform the general manager when I called who I had interacted with. She told me she wouldn’t give me her name and then threatened the other employees to not tell me her name. I finally walked out without filling my cup. I’m not really sure what sparked such hatred for someone she had never met, but I hope she receives training on how to approach customers. She was very confrontational right away and her employees seemed to be scared of her as well. I’m hoping she isn’t always like this and was just having a bad day.
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Jeremy Farley
It’s a McDonald’s. This one has staffing issues like most places these days and lots of teens working. Food is what you’d expect, but be sure to check your order before you drive off.
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Zombite
If they don’t wanna work the 24 hours all they have to do is say so but naw they’ll tell you up and down open 24 but show up late and they’ll have the drive thru tied off and turned off workers will be out side smoking and laughing at people pulling up sad they only hire lazy people who don’t wanna do what they get paid to do
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Christine Thomas
I ordered a kids cheeseburger and they gave me a happy meal. They refunded my purchase and when I finally got a kids burger the bun had ketchup and mustard all over it. It was so messy it couldn’t be eaten!
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