Jack’s

  3.7 – 219 reviews  $ • Fast food restaurant

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️ Dine-in ✔️ Drive-through Jack's 38863

Hours

Monday
(Labor Day)
5 AM–10 PM
Hours might differ
Tuesday5 AM–10 PM
Wednesday5 AM–10 PM
Thursday5 AM–10 PM
Friday5 AM–11 PM
Saturday5 AM–11 PM
Sunday6 AM–10 PM

Address and Contact Information

Address: 231 MS-15, Pontotoc, MS 38863

Phone: (662) 253-5765

Website:

eatatjacks.com

Photo Gallery

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Reviews

Carmen Pinkerton
So idk what was off with this shift 4/8/2023 night shift about 9:30 pm. The woman working the counter was prompt in asking me what I wanted. I asked her kindly to give me a moment my husband was in the restroom. When he got out she gave us time to order, but when I went to tell her what I wanted she stuck her finger up to let me know to hold on. OK, I’m hungry I just shut my mouth and waited. We both ordered then paid. We both ordered large cokes with our meal. She didn’t even fill either of them up all the way. They set our fries on the tray to wait for the burgers to get done which took exactly 12 minutes. So our fries were cold and truthfully tasted like they had been cooked for a while. I ordered the bigger jack and my husband got a 2 for 6 deal with a double cheese burger and bologna sandwhich. The double cheese burger and the bigger jack look the same. Now on to the cleanliness of the place. The lobby area was clean and well maintained. The windo2s definitely need to be cleaned they look awful. The bathrooms are clean as well which was nice. Over all it was OK here, but they definitely need to touch up on customer service and food preparation. No one wants cold food or half empty drinks.
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Jathaniel Easterling
If I were to return, I’d choose from the dairy desserts e.g., shakes/ice cream. Bathrooms were stocked and clean. Staff was friendly. The building was pleasantly cool on an extremely hot day.
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Paula McClane
Food was very good for fast-food. The girl who waited on us was really nice & seemed fun to be around, she was definitely a Rockstar compared to her co-workers in the back. Restaurant was clean, restrooms could use a bit of repairs but they were clean
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Lexi Netterville
Jack’s is so good!! I had a chicken sandwich and it compares to Popeyes! the fries are nice and crispy as well and salted to perfection. Dining in is the way to go, it’s fast and easy.
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Wyatte Woodworth
All around a pretty nice place still fairly new to the area and I understand that management was way less than sub optimal before but there is a new team and they’re continuously improving, go give them another try I’m sure you’ll like what you get and see!
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B Lyons
Went through the drive thru. Ordered a 2 pc all dark meat. Waited about 10 mins, order was wrong. Didn’t ask what 2 sides I wanted just doubled the one I requested (didn’t know I got 2) And just didn’t put a biscuit in at all. Had to go back in for that and wait while they microwaved it. Won’t come back to this one! The Jacks in Water Valley is great
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Mariah Hinton
I have only been disappointed one. I normally go the Tupelo location. The fried chicken for me was over cooked. But the tenders are just …….., no words can say how out of this world good they are. Staff was great also.
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Nicholas Cunningham
Food was good, but the service could’ve been a little better.
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Warren Truss
Food is always cold,employees at counter always on their cell phones, not paying attention to customers who are needing drinks refilled!! I ate at jacks at least 3 times a week because it was as good as the other chicken places in pontotoc. KFC is also terrible!! Now I eat at zaxbys because owner cares about his customers and makes sure order is right and food is hot!!! Eat there at least 4 times a week!! As matter of fact headed there now!!!
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Debra Van Gorder
Pretty simple order yet we had to go back twice due to our order being wrong. There was no sweet tea made and when I told the girl at the counter she made no movement to get any made. Just asked what else I wanted. The fries were cold and hard with no seasoning on them. The chicken strips were also cold and hard. Our burger looked like a 2year old put it together. Over all very disappointed.
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