Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday (Labor Day) | 5 AM–10 PM Hours might differ |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Menu
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Related Web Results
Burgers, Fries & Shakes in Phenix City 36870 – Jack’s Locations
Nearby Locations ; Jack’s Phenix City. 3507 Retail Dr Phenix City, AL, 36869 ; Jack’s Opelika. 1903 Pepperell Pkwy Opelika, AL, 36801 ; Jack’s Auburn. 1645 S …
Burgers, Fries & Shakes in Phenix City 36869 – Jack’s Locations
Visit your local Jack’s restaurant at 3507 Retail Dr in Phenix City. Order your favorite burger and fries in the Jack’s app or online.
Jack’s – Phenix City, Alabama – Menu, prices, restaurant reviews
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded… 3899 U.S. 80, Phenix City, AL 36870.
Reviews
Brooke Burns
They need to double check their biscuits it’s before using them. Why are all my other biscuits are perfect but give this over cooked biscuit? This isn’t the first time either. I swear it has gone downhill
… moreMegan Ford
Everybody acts and looks like they hate their job, not friendly just there for a check. Don’t say a word during the window interaction and surely doesn’t care to make sure your order is correct. Had to go in and out of the restaurant 3 times to get my correct food. While carrying a baby. Inconsiderate. Had to go inside to get my hash brown they left off had my receipt they didn’t look at it for a second came back to car noticed I didn’t get my large tea I paid for, went back inside this time they question me and say I didn’t order that then go on to recite a whole order that had nothing to do with me. I had to go back to my car while still carrying said child to get my receipt and go back in to prove I got a sweet tea and they missed it. Jacks owners if your employees aren’t happy you need to reevaluate what you have going on. Because it’s obviously going to rub off on the customers. That is all.
… moreAshley Spaulding
I’m not even sure where to start, but this needs to be addressed. I placed an online pick up order. Waited one hour for it to even be ready. No napkins, poor communication amongst the workers… the list goes on. Customers were walking out.. Then to make matters worse, an elderly woman fell. Instead of the workers coming out to help, myself and another customer went to her rescue. I had to ask her if she needed 9-1-1 because the employees did not. Then after the employees seen us helping, they decide to come out. At this point, I’m disgusted. I don’t want this to be a long review, but just know this location needs work. I’m disappointed and disgusted. This entire situation left me with complete distaste. In addition, my order was wrong and tasted foul. I can give better details to the manager/ owner if needed because this is a serious matter.
… moreNoel Neal
I went through the out drive through and sat in the outer lane with no one to take my order while they continued to take orders of new customers on the inner lane that came in after me. I eventually had to go to the inner lane. When i got to the window I asked if their machine for the outer lane was broken and the lady just said “no.” I got my order (a small milkshake) and it was only 3/4 full.
… moreAimee Alexandra Whisler
Excellent biscuits and gravy, plenty of bacon in a breakfast wrap. Cooked fresh. Kind service at the window. First time trying it after being here 3 1/2 years. I’ll return & highly recommend!
… moreJames Clemmons
Two pieces of my chicken was old and dry. I was really disappointed because my previous experience was good. I had a long drive to get there and was discussed with my chicken. They maybe lost a customer! They know if the food has been sitting for too long.
… moreAnni B.
As every restaurant it was better during the first few months of opening. Now the food is a hit or miss, depending solely on who’s on shift. I have had some days when 90% of the order is as desired.
… moreIsaac Davis
I had the absolute worst customer experience ever at this place. This was my first time ever visiting Jack’s restaurant. I ordered my food online because it was a big order, and I figured it would take them a while to make it. Long story short, it seems my order was deleted, and some of the staff seemed like they were inconvenienced by my including the manager. She did not even acknowledge my extra wait time or anything.
… moreDiana P.
Went thru the drive thru today, started out the cashier was rushing us to get our order didn’t ask what dipping sauces we would like, didn’t ask if we would like any drinks just took our order and told us to pull around, had to ask for our dipping sauces in which the cashier told us in an attitude that we didn’t ask for any, get home to old and dry chicken. Tasted like it had been sitting under a heat lamp since this morning. And before you respond with telling me to take your survey I already did that
… moreSniperpk Yo
Stopped and ordered 3 meals! One was a kids meal! My order was totally wrong. When I took it inside they acted like it was my problem. The guy making the burgers made the kid’s burger wrong 3 times. The staff was extremely unprofessional. I was missing part of my order and ended up waiting 20 minutes on three meals from the drive thru
… more