Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday (Labor Day) | 5 AM–10 PM Hours might differ |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
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Reviews
Cyndi Huffman
LOVED! We are new in the area and haven’t had a chance before to try out this chain of fast food restaurants. We were pleasantly surprised how great the food is and the staff. The few times we’ve been there have been awesome – which seems to be a rarity these days, especially since COVID. We’ve tried a few different things food-wise that have all been really great. Can’t wait to try breakfast yet given they make their own biscuits. LOVE the hot honey sandwich. The chicken fingers are my favorite though – they aren’t drenched in breading like most places & are hand breaded. The dessert pies (apple and strawberry/cream) were a nice change – still made the yummy way – fried lol. Milkshakes hand scooped – YUM! Good selection on their menu of varied options. We loved how reasonable to prices were too! And the staff was top notch – greeted us each time we came in, helpful with the menu since we were new and all of them were actually working and busy while we were there; none playing on their phones or chatting with each other ignoring customers like you usually find nowadays. Restrooms were tidy. Only downside would be the could probably use someone monitoring tables in dining room better to keep them wiped as the turnover. But what a great chain – wish they had them up north! HIGHLY RECOMMEND!
… moreBrandi
Biscuit and gravy More like biscuit and flour water. Service is always hit or miss. Wait times are usually excessive and food still normally isn’t right. Typical “fast” food restaurant I suppose.
… moreFred Morgan
Excellent quick service.
… morePeggy Wood
We eat lunch there once a week. The last two times , it has taken a long time to get food. Today there were about 8 people standing around waiting fir their food! Some said they had waited 20 min, some 40 min, some were asking for refunds because their lunch break was over and they couldn’t wait longer! Orders were given to wrong people or food wrong in bag! It was chaotic! Drive thru line was wrapped around building and not moving. Two employees were sweeping kitchen and you could tell cashier didn’t want to be there (bad attitude). People should be able to come get their food without such delays, they will go elsewhere!
… moreAmanda Watson
Walked out after standing there with no service. 2 other people ahead of me also walked out.
… moreLindsay Giersch Perry
There was a very nice gentleman that took our order, his customer service is impeccable! He absolutely made up for the fact that his manager knew absolutely nothing. She basically stopped production of everything while we waitied just to figure out who was going to close. He on the other hand continued to work and run circles around her while she just stood there. Barking orders to people that just caused a ton of confusion. He could run that Jack’s so much better. Please give him her job!
… moreHenry Williamson
I absolutely love it here!
… moreDaylon Wingate
This place is awful! I used to be a manager for a Jack’s years ago and this place makes me want to gag. Their adherence to food safety protocols are nonexistent (definitely don’t order their fingers after 5pm cuz they shut down the heater that keeps them in temp). Their ability to produce an accurate order is as good as a fish’s ability to climb a tree. Their cashiers are so spaced out and inattentive to the customers that they don’t even return your card after paying for your food and most likely will double charge you because they forgot they already paid for your food. I watched multiple customers have to go in and complain because either their order was wrong or they were charged for someone else’s order. I had to wait 50 minutes for two cheeseburgers as well.
… moreAshley Parker
I came to relive the nostalgia of having Jack’s as a kid before I moved away from Alabama. The food was a lovely reminder of days in my past, but the environment was new and exciting! The revamp is a beautiful modern take on Jack’s and I loved to see it. The only thing I would change about my experience was the service. The woman working the register (covered in hickeys) was serving us as she should, but without any customer service whatsoever. She was huffing, rolling her eyes, and being very unkind. To summarize it, the last thing she said to my husband was “what do you need now?” Jack’s – a trip for nostalgia but with modern customer service – none.
… moreStacie Mcneill
I got the number 4 and a 3 piece finger dinner I didn’t get no sauce or a biscuit I also like add there was black hair’s all in my fries I promise you I will NOT!!!!! Be back there and the employees acted like their in another world
… more