Firehouse Subs Ames Duff

  4.4 – 440 reviews  $ • Sandwich shop

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Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, drive-thru, and catering services are available.

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery Firehouse Subs Ames Duff 50010

Hours

Sunday10:30 AM–9 PM
Monday
(Labor Day)
10:30 AM–9 PM
Hours might differ
Tuesday10:30 AM–9 PM
Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM

Address and Contact Information

Address: 703 S Duff Ave #110, Ames, IA 50010

Phone: (515) 233-7199

Website:

order.firehousesubs.com

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Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed… 703 S Duff Ave Ste 110, Ames, IA 50010.

Firehouse Subs – Ames Menu & Delivery Ames IA 50010

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Reviews

Bartimus T. Walker
Visited for the first time at 12:30pm on a Friday. Employees are very nice and busy. I ordered the New York steamer to go. The sandwich was hot & tasty. The only thing keeping me from coming back is the fact that Jersey Mike’s puts a heck of a lot more meat on their sandwiches for about the same price.
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Emily Dies
Our company ordered 27 sandwiches for a company lunch. We placed the order online the day prior around 3 pm and my card was charged. We wanted the sandwiches for pick up at 11:15 am. We called around 10 am yesterday to make sure our order was going to be on time, so we could adjust our schedule slightly if needed. We were then informed that they would not be able to make our order at all, even though they had plenty of notice and our contact information the day before. They were not even going to call us to let us know they couldn’t fulfill our order due to short staffing. We understand the short staffing issue as our company experiences it ourselves, but beyond poor customer service as you weren’t even going to let us know our order was cancelled. We were met with excuse after excuse – their system, short staffing, etc. Person on the phone was curt and rude. Also, we were told we were speaking to the manager yesterday. Called back today to make sure we were going to get fully refunded, talking to a different person that also said they were the manager. Will not be ordering ever again due to poor customer service.
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Abdulaziz
Another branch of firehouse subs which in my opinion one of the best in town. Safe choice for a quick bite. The cajun chicken is so good.
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Jim Crabb
I revisited Firehouse Subs today, second visit since it opened, at 4 pm on Wed it was empty. I ordered a medium Meatball sandwich with Pepperoni on top, and a pickle. Sandwiches​ come in small, medium, and large, it was very tasty, and overall very good visit. It probably took 5-6 mins for it to get done, as it went through the oven twice. Pickle was good too, all told came in at $6.50 I think. The only issue I had was some of the meatballs appeared to be burnt as they will appear black in the pictures. Store was very visually appealing, clean and colorful, couldnt check the bathrooms as they were occupied. No free wifi, no bike racks, delivery is through “my town to go”, plenty of parking front and back, not sure about the drive through…
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Dana Hughes
I really LOVE the Italian sub on wheat! James took care of me in the drive through and was very kind and helpful.
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jordan welch
Placed an order online, went in to pick it up and they said they didn’t receive it, showed them the online receipt with proof of payment and they still refused to make it or refund it. They were rude and had terrible customer service.
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Seth McCoy
The food was really good and fresh. The location was clean and the staff was really friendly. It did take a while to get our food once our order was taken and it wasn’t very busy but the wait was worth the food.
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Baker Contracting
The crew there really stepped up as the soda machine in the lobby went down. One member was sending drink orders to the back to be filled by another crew member with the extra machine. While the other was on the phone trouble shooting the soda machine in the lobby. Great crew.
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Lisa Blunk
Very friendly staff. Great sandwich, a little slow but I’m assuming they were short on staff.
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Claire Schlueter
There is one worker that had taken my order the past two times I’ve been here and she has been very rude and not nice.
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