El Pollo Loco

  3.8 – 769 reviews  $ • Mexican restaurant

While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tracy,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery El Pollo Loco 95304


Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
(Labor Day)
10 AM–10 PM
Hours might differ
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM

Address and Contact Information

Address: 2442 Naglee Rd, Tracy, CA 95304

Phone: (209) 839-8592




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El Pollo Loco InTracy, CA. Steeped in tradition. Filled with freshness. Our menu is the intersection of our Sinaloan roots and our SoCal hometown.


Lars Ames
Slowest service and can’t get orders correct. There were 5 people already eating and no one in line and it still took over 10 minutes for a simple burrito. And to top it off I asked for no avocado or guacamole and they couldn’t get that right. Don’t waste your money or your more valuable commodity, time.
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Rafael Castro
Best grill chicken and customer service
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Amillia S
I’m so done with El Pollo Loco. All their locations declining lately. From southern California all the way to here in tracy. Salsa smelled like dirt. Chips were stale and tasted like dirty oil. The service is always horrible the drive thru people are mean and never smile. I’m always so nice to food workers and with El Pollo Loco they’re always so mean or get mad because you ask for one thing! The food is overpriced. I can go to Chile’s or Applebee’s for the same price and better service. The food here was by far the worst fast food I have had in a while. It tastes rotten. And as for the chicken … my dog wouldn’t even eat it. He smelled it and walked away. Goes to show
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Luis Perez
Great customer service , I’ve been to the chain a few times and I enjoy to come back. Great chicken and love the birria tacos . The cashier was very knowledgeable and help me with trying something new. Managemnet and staff are doing a great job
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Darryl Payne
I like el pollo loco because it’s the only place that offers chicken that’s not fried. But it’s becoming like other places where you get less food for more money. They have reduced the size of the sides and increased cost. The chicken is about the size of a Cornish hen and is so small. The chicken is good so too bad you don’t get a decent portion even when ordering a 4 piece. Wings and legs are so small there’s no meat. The sides are ok but the Mac was less so. It’s stored so hot that the cheese started to separate and the dish was overcooked.
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Tony Britton
Seasoning not bad on chicken, but not juicy at all. Pieces were also very small. First time trying this chain, not in any hurry to return. Not worth it in my opinion.
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Lizveth Gilmore
I LOVE this pollo loco, it’s so close to my work I get lunch from here frequently. It’s always perfect the food is amazing the staff always so sweet especially Patricia . Definitely recommend .
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After all the hype, I tried a few items and they were all disappointing. The best fast food chicken is Chick-fil-A, period.
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kelly bello
Not to be a Karen but I ordered a double chicken tostada which is supposed to come with a salad sauce, avacado, and get this CHICKEN. Just broke this bad boy apart and I have no CHICKEN, avacado, salad sauce or rice anywhere. On another note I also asked for guac on the side, none of that anywhere either. There wasnt even any spoon of fork. That being said this is the first time this has happened to me at this place. Usually they do get my order right, and the workers are nice; but today im too salty to eat lol.
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Frederick James
Every time I mean every time we give the place another try…. they continually mess up our order. 7 plus times. As of February 2023, we will no longer patronize this El Pollo Loco. (Tracy, Ca.)
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