Dairy Queen Grill & Chill

  3.5 – 426 reviews  $ • Fast food restaurant

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dairy Queen Grill & Chill 44231

Hours

Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM

Address and Contact Information

Address: 8013 State St, Garrettsville, OH 44231

Phone: (330) 527-4621

Website:

dairyqueen.com

Photo Gallery

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Reviews

Lenore Campbell
I stopped in to get an ice cream for a birthday. Clean store, lots of cake choices. The cashier was friendly and helpful. Cake tasted great!
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PhatxBoyxFresh
Worst root beer float I’ve ever had. Completely flat soda with way too much foam. I was denied a refund as well.
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Arthur Wade
Absolutely upset with this location!!!!! Ordered a cake 3 days ago then they called An hour before my seven-year-old’s birthday party that they cannot do the cake. So now have no cake for his Birthday he is completely upset? You Ruined his day
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V “NYC” M
Seems like it’s just a long wait everytime we order. I love their food & more their Ice Cream Cakes, Seems like past few times we’ve ordered tho our foods been cold once we did get. Ordered from the mobile app a few times & no big issues other than food being cold & more bc we had to wait in them after our order said it’s ready. They also apparently choose their own hours, maybe it’s a Garrettsville thing but we’ve we’ve even waited in line – no sign up, lights on just to finally pull up n they say they’re closed. Pricing, Quality & customer service has gone way down everywhere so we’ve been doing more cooking at home which is better anyways ‍♀️
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Thankful Blessed
Watch your receipts!!! I went for a large milkshake and iced water at Garrettsville Dairy Queen and the young woman that took my order said that will be $8.39…I said my shake is only $5.39…it is an extra $2.99 for your ice water…I was very upset because I’m not usually charged for ice water…and they said management added the $2.99 for ice water…I said I don’t want the ice water and I won’t be back…they gave me free ice water and didn’t charge me but how many people get charged for ice water but order so many meals and drinks they don’t notice they are being charged for ice water…I think that upper management needs to put that ice water is $2.99 on their menu…buyer beware!!!
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Michelle H.
I was so disgusted with everything. The young man waiting on me was wearing a filthy dirty tshirt that looked like he hadn’t washed it in weeks The girl putting on my blizzard lid had dirty hands and fingernails. They slapped the lids on and ice cream was everywhere. They never wiped off the sides. Then when I got home to take my blizzards out of the holder there were ants crawling all over the drink carrier! Everything about the experience was gross! Disgusting
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Thomas Young
Food is usually wrong or missing items. In the summer, the ice cream machines run out of ice cream ‍♂️. This establishment really needs to look into updating the equipment. Everyone is polite for the most part. The food is very inconsistent, some days it’s really good other days it’s not even warm. Not as good as it used to be. The tables are usually very dirty.
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Cruell DeVil
Old Food.
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ari fadoul
FILTHY. If I could give this place less than 1 star I would. To start off we waited in the drive-through line for over 10 minutes for 2 blizzards. By the time we got our blizzards they were half melted. I took mine home to eat later and when I got to the last couple bites I found that there was a nickel in the bottom of my cup. Not only is this filthy, but I could’ve swallowed it. I called the manager the next day and explained what happened. She first asked if I had proof that this happened. She essentially called me a liar and said I would have to bring in the nickel, the blizzard cup and my receipt so they could check the security cameras because there’s no way that this could’ve happened. If I did all of this then “potentially” I could get a free blizzard. She wasn’t apologetic whatsoever. I will never come back to this location. Disgusting.
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brett shump
Dont go here they are rude and dont help you get what you order went inside and spent almost half hour try to get 4 tenders and a burger. They messed it up and gave us a additude when when just wanted are food.
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