Dairy Queen Grill & Chill

  3.9 – 717 reviews  $ • Fast food restaurant

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Dairy Queen Grill & Chill 31525

Hours

Sunday10 AM–10 PM
Monday
(Labor Day)
10 AM–10 PM
Hours might differ
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–11 PM
Saturday10 AM–11 PM

Address and Contact Information

Address: 127 Altama Connector, Brunswick, GA 31525

Phone: (912) 264-2256

Website:

Menu

dairyqueen.com

Photo Gallery

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 127 Altama Connector Rd, Brunswick, GA 31525-1881.

Reviews

Nick B
Wish I had read the reviews. Clearly the employer isn’t doing anything to fix this place. I waited over 25 minutes for a milkshake. Watched the milkshake get made and then an employee take it and drink it. Took 10 minutes for the cashier to realize I was still waiting. Employees were too busy horsing around and not doing their jobs.
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Edgar Gonzalez
From beginning to end this place was horrible and intimidating to say the least. The staff, including the manager, made you feel like you were bothering them. I went to the DQ @ 127 Altama Connector and ordered 1 small Resse’s Blizzard and 1 small Snickers Blizzard (order AABASLQAEJEH). When I got to the order speaker, I heard a man talking but could not hear him clearly. Since this happens so much at many drive thrus, I began giving my order when he stopped talking. After my order, he told me I can go ahead and give my order. I told him I thought he was talking to me because his microphone was on, and I could hear him. He nastily said “No, I wasn’t, but go ahead with your order anyway.” I almost left but decided to order. I gave my order and drove to the pay/pickup window. I paid and the girl gave me both blizzards, one at a time but she did not turn them upside down. I reminded her that if the server does not turn the blizzards upside down, they are free. She answered by saying she was a new employee. I asked to speak to the manager. The manager turned out to be the male who was talking so much with his co-worker, he forgot to turn the mic off on his headset. That was what caused the confusion and the nasty comment from him in the beginning. He came to the window as if he was being bothered. I mean he looked very annoyed. I mean, he gave me a look like I was doing something wrong. That was very intimidating for such a nice place that serves ice cream. I was the only car on the drive thru and there were maybe 3 customers inside, already sitting down so I don’t know why he was so annoyed. When he came to the window, he just stared at me and did not say anything or ask how he could help me as a manager would. I told him that when we were served our blizzards, the server did not turn either one of them upside down and that they should be free for that. He paused and said, “SHE’S NEW” and began to walk away. When he turned away from the window, I asked if he did not teach her about this. He turned around and said he has only been there 5 months himself and walked away faster than last time so I could not talk to him anymore. I guess this is DQ management not being accountable for their actions, or lack thereof. I will make sure to tell all my family and friends not to go there anymore. Besides getting gipped on their own slogan, management there does not properly train their new hires and then make excuses for mistakes and short comings. Do not go to the DQ on Altama in Brunswick, GA. You will not be treated like a paying customer. You will be treated as someone who is annoying the staff and then you will be intimidated so you will not bother them anymore when you want to ask a question.
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Shawn Allen
The guy taking orders in the drive through sounded board. Could barely hear him. Did not repeat our order. When we pulled up to the window, same guy asked for payment. Then hand our food to us without saying thank you or anything. Two of the female staff where outside arguing with each other. This location is terrible. My order was not right and they don’t care. Don’t bother going to this Dairy Queen. The one in Darien is far better.
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Larissa Collins
This place was horrific!! I was ok with them not that the new flavored ice cream cone nor strawberries for sundae’s or banana splits. It happens but omg the bathroom was horrific. The baby changing station, I wouldn’t set my dog in let along my child. I went to wash my hands and put soap on them only to find out there’s no running water!!! I had to inform an employee of that and ask him to check the men’s restroom so I could get the soap off. He did but this is not a place I will ever go back to again !!!!!
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Amy Dixon
Stopped by “hangry” on a road trip on Mother’s Day. Lobby was closed but staff was super friendly, helpful, and food was hot, fresh & yummy. Kids meals were a good size even for me. Will definitely stop again when in the area. Best stop at this exit.
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Crystal Kimes
I was very disappointed with the service. The young man at the window acted like he was afraid to touch me. First, I’m gonna be petty by saying my blizzard wasn’t served upside down lol
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Jeffrey Waters
No one wanted to take orders. Employees stood in the back laughing. Children seem to live in the lobby unattended. My order was wrong. They should get rid of whoever manages this place and start over. Disgusting lobby.
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K D
Manager Fernanja was so patient and helpful with me today. We could not get my Dairy Queen app to work with multiple tries. I so appreciate her professionalism and kindness. She works at the Brunswick Dairy Queen on Altama Avenue.
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KCP Wedding!!
This is the most disrespectful, rude, poorly employee ran dq … (I hope the owner reads this and knows their franchise is being ran this way) i showed up close to closing but not yet closing time. Though, online it says they close at 11… at the store they close at 10 (which i was aware of and still showed up before 10pm). When i got there nobody was answering the drive through so we drove to the window and there was a girl sitting on a stool chatting on her cellphone, then we went around to the front door to go in and another girl went to the door and pointed at her wrist saying they are closed…. I guess they don’t close at 10 but actually whenever they feel they are done working for the night. I feel bad for the owner because of their employees they are missing out on a full party’s worth of orders and business being we probably had an order of at least $75+. Then when i showed my phone and told them it wasn’t 10 yet (VERY POLITELY) the girl ran from the doors and cut the lights off while i was standing there and waved at me from inside. There were about 3 or 4 people in there just hanging out and refusing to serve anyone. I will never return to this store and they will never have a successful business here if the owner allows this type of service. None of them deserve the opportunity to work at a business who’s values are to serve their customers. This was on Monday march 20th
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Nick F
A drive thru line of 5 cars took half an hour. At this point I’m disappointed only in myself for waiting that long. The wait, of course, resulted in meeting some drive thru girl who is so evidently disdainful of having a job that “hello” or “have a nice day” is too much for her. And of course she hands me this instead of the hot fudge sundae I overpaid for
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