Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery.
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Address and Contact Information
Address: 175 E City Ave, Bala Cynwyd, PA 19004
Phone: (610) 667-4444
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Reviews
Princess
Great service. Our waitress Mera was so cool and friendly. She was very attentive to her needs. The food was still the same or worst in my opinion. We had to send a couple of our appetizers and entrees back because they were either undercooked or overcooked. The drinks were delicious . My opinion remains the same about this place. I only recommend eating here for a small bite and drinks. Don’t go on an empty stomach looking for a a 5⭐️ meal.
… moreNiishie NyoMyeta
The food here is always fantastic. One of my favorite places to eat..however
… moreOrlena Roundtree
Drinks was messed up. We waited for our order for 40 mins while people came in a sat in the bar area and they food came in like 10 minutes. Our food arrived and one of the orders had hair in it. Manager states everyone wears hair and beard nets. Not true. No servers had on hair nets. The manager act very nonchalant about the situation and seems like it was a whatever situation. Poor management and service
… moreMike
The food is what you’d expect but they are criminally understaffed. We avoid this location as we’ve never had an estimated wait time of less than 30 minutes. There are always open and bussed tables available which leads me to believe they just don’t have the staff to handle more people.
… moreRasheeda Mumin
Didn’t know the Chilli Philly was so much ,after eating 2 quesadillas & drinking my drink i was full!! Brought it home to eat later
… moreAndrew Chin
A sad experience at Chillis. This was my first time entering one, but due to significant staffing shortages at this place, we were unable to dine here.
… moreShahidah Howerton
I will never return to this restaurant. It was relatively empty and I was a party of two and still waited for over 20 minutes to be seated. The service is poor and so was the food quality which is evident in the photos. The avocado was visibly old and yet it still made it to my table. The waitress and the manager was informed. I was highly annoyed that such disgusting food could even reach someone’s table. If I could give a negative score I would.
… moreD Brown (JustMeDee)
This visit to Chili’s was disappointing. Although we were seated rather quickly, it took a while for a waitress to come to the table. I completely understand this because I’m quite sure the restaurant is short-staffed. She did stop by the table to say she would be right with us. She took our order and was helpful with suggestions. My starter was buffalo wings. I didn’t notice until I started to eat the third wing that they were undercooked. Our waitress return them to the kitchen to be replaced. I ordered a steak (with a little pink) with fries and corn on the cob. I received the smallest steak I ever saw in my life with mashed potatoes and broccoli. Along with the wrong sides the steak was well done and dry. At that point I told the waitress I didn’t want it but she had the cook give me another order and the correct sides. I used the ladies restroom but I had to wait for someone to come out of the other stall because there was no toilet paper in one of the stalls. This visit was disappointing and a waste of money.
… moreConstance Mitchell
I don’t quite know about this spot. My food was made incorrectly at first. From my understanding the cook is not qualified to make the food. The manager did come out and take my food back and made it all over again for me. I would say, request the manager to make your food because otherwise you’ll probably send it back. Before and after pics of the same exact dish. Three stars because the manager was great!
… moreMrs G (Whatzitooya)
This place was a date for me and my husband and it was a decent atmosphere. The server was very friendly and very on time with everything and we felt like we were important. They made a combinations for other families that shows that care for the people in the community. I would definitely recommend this location to anyone who is looking to get a Chili’s experience because it was delightful.
… more