Chick-fil-A

  4.4 – 2 reviews  $ • Fast food restaurant

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Chick-fil-A 75075

Hours

Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM
SundayClosed
Monday10:15 AM–4 PM
Tuesday6 AM–10 PM

Address and Contact Information

Address: 300 W Plano Pkwy, Plano, TX 75075

Phone: (972) 578-9477

Website:

Menu

chick-fil-a.com

Photo Gallery

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Reviews

Richard Mullens
This particular Chick-Gil-A is horrible. If we could give it zero stars we would. We decided to treat ourselves and eat breakfast in bed this morning so we placed an order through DoorDash to have it delivered to us. First of all the driver took 35 minutes to deliver our order after he picked it up. He went to an incorrect address. He blamed his GPS. We blamed him. Once he finally showed up with our order it was completely wrong. Do NOT order DoorDash and do NOT order anything from this Chick-fil-A. Total and complete incompetence. So our morning started with a good idea turned out extremely disappointing. WE WILL NEVER ORDER FROM THIS CHICK-FIL-A AGAIN. WE DO NOT RECOMMEND THIS CHICK-FIL-A.
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Glorieuse Owens
Worst experience I’ve ever had at Chick fil A. First time at this location because the one on Renner is closed for remodel. I’ll never be back. I placed 2 order because the site wouldn’t allow an order over $100. When I arrived for pickup … atleast 3 workers walked right past me… didn’t say hello or ask if I needed any help. One of the reps finally came by and asked if I needed assistance. I advised I was there to pickup. He looked on the computer and claimed my orders weren’t in. I asked him to look again…. He then found 1 … apparently the other one didn’t come through. Instead of asking me if I wanted to place the order again… he just walked away….. he comes back maybe 2 minutes later with the first order I placed and places it infront of me. I ask him to return the order as my second order didn’t come through and I need to place it however the food would be cold by the time they prepared the second one. He grabs the bags and walks off. I place my second order online and I call him over to check the system for it… it’s there … they make the order … and bring over the bags …. No apologies ….. no thank you. If it were just my good. I absolutely would have gone elsewhere. This location has the worst customer service I’ve ever received at any Chick fil A. Not to mention my salad wasn’t even fresh. The lettuce looked like it had been sitting for a long time and the strawberries weren’t good. For someone who’s buying almost $200 worth of food…. I don’t expected a lot more.
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Monica Chavez
When I opened my sandwich box, both sandwich buns were missing. I obviously contacted Uber Eats to let them know my issue, but when I called this location and asked to speak to a manager (Richard) was speaking over me. Now I do understand it is lunch hour, I understand the busy hour. He did not let me finish telling him the issue with my order. Richard kept saying “you need to contact Uber Eats for a refund” NO… I politely told him he needs to let me finish speaking because the mistake came internally under his supervision. I don’t expect for my deliverer to open my sandwich box and inspect to make sure my whole sandwich is completed, that makes NO SENSE! So yes, I will be coming in later to this location and expect my additional meal.
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Marilou Vasquez
I had the most amazing experience here at this Chick Fil A location! Our car had just stopped running its AC for some odd reason so when I pulled in I was drenched in sweat. I also had my toddler and infant with me. I decided to stop here so that we could get some fresh air and grab lunch as we waited for my husband to bring our other car and he took this one to the mechanic. When I walked in an older man ran to the door to open it for me and the kids. I don’t remember his name but as I was coming in he rushed me inside with the babies and helped us in. Then he checked me out for the order and a woman named Amy came and assisted me with getting my drinks and prepped a table for me with a high chair for my toddler. Amy then brought us more water because we were so hot from the heat. Amy checked on us several times to make sure we had what we needed and even shut the blinds to keep the sun out. It was just a very kind and loving experience. Amy should know who attended me at the cashier and so kindly opened the door for me. He ran out from the store to open both doors for me. I just want to thank this store for showing such kindness to my family! ❤️
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Rachel Gingrich
I just wanna say I love chic fila the food was the best per usual, but the friendly service… No I get it. it was around 1130 when I ordered the drive thru was busy, the girl who took my order was not friendly. She asked what I wanted I told her and asked for a large fry I got a medium, and for some odd reason I also got a water? I never asked for one but I guess I’ll give it to one of my friends at work…. I’m still going to go here because it’s close but still I’m use to being greeted like they always do.. I just hope her day gets better and she doesn’t treat people the same as me.
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J Park
we ordered deluxe and the cheese was missing. we ordered a meal and fries were missing. The phone number is wrong and no one is picking up
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Shea Sanford
This is the only Chick-fil-A location that is consistently terrible. Poor service and quality is a expected at this point, it’s clearly a management not personal issue. Last 4 times over a year period have had consisted of wrong items, forgotten items, always terrible fries (even asked for fresh crispy fries one time, was told told they don’t do that), bad chicken, dirty water lemonade. It’s a true anomaly for Chick-fil-A’s. Don’t go here, go to city line 1 mile away, it’s the total opposite experience.
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Cathleen Daley
We got the wrong order and I had hungry kids and one with dietary needs (can’t have cheese) and it was a very simple order as I was only ordering for 2 kids and got them the same combo meal, nothing special-menu just straight from the menu. So one meal with cheese when we’re in a hurry meant I had to stop at a different location for another meal. Chick-fil-A is usually much better than that.
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Mary Swinton
I drive through here for breakfast frequently. They know me. Today, I messed up my order while ordering from phone. I went inside because I thought I had received the wrong order. This super sweet staff gave me my regular order, no issue – even though it turned out to be my mistake. Thank you for taking great care of your customers!
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Thomas Hanker
Great location with great food and service! Me and my wife go here every once in a while and have not been disappointed. The staff is super friendly and are willing to accommodate anything I might need. Will definitely be coming back.
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