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Welcome to your Glen Allen Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 10176 Brook Rd, Glen Allen, VA 23059
Phone: (804) 627-0497
Website: https://www.chick-fil-a.com/locations/va/virginia-center?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Reviews
Javier Garcia
Can’t say I’ve ever stepped into a Chick-fil-A that was short on customers. Awesome chicken sandwiches and first rate customer service. They also own the best drive through concept in the business.
… moreantoine freeman
I’ve been to different locations but this one was special. They worked like a unit we ordered or food, paid and went to take a seat, I turned my head and someone was right behind us with the tray!!! I swear I saw wings and a halo when she said “my pleasure”. My aunt thinks I’m making it up but I swore two of them were floating behind the counter. Anyway you want great service this is the spot
… moreAngela Roberts
Chick-fil-A is an absolute winner every single time. The chicken is juicy, perfectly seasoned, and somehow tastes like comfort food and a treat all at once. But let’s be honest, the real hero here is the Chick-fil-A sauce: sweet, smoky, slightly tangy and so good it should come with a warning label because you’ll want it on everything. Fast service, consistently great food, and a sauce that lives rent-free in my head, I’ll be back without hesitation.
… moreMike Wood
Mobile ordering has become broken at this location. You order ahead for convenience and then when you get there no one helps you. Today everyone worked hard to avoid eye contact and made no effort to help. First person I flagged down and directly asked for help walked by and didn’t address me. Finally, after flagging down a second person, I received my order. Probably won’t be back to this location as it’s getting worse and worse.
… moreDeez N
Extremely Disappointed with Today’s Visit
I’m really disappointed with my experience at this Chick-fil-A. I went through the drive-thru around 12:50 PM on November 11th and placed a very simple order for two grilled chicken sandwich meals. I clearly said grilled, not crispy. I also asked for one Dr Pepper, one regular Coke, and Polynesian sauce.
What I got was completely wrong. Both sandwiches were the crispy breaded kind that we don’t eat. Instead of a regular Coke, I was given a Diet Coke. And instead of Polynesian sauce, I was given Chick-fil-A sauce. It’s like nobody was paying attention at all.
The employee taking the order didn’t even seem to have a menu to reference, which made the process confusing from the start. I repeated my order twice just to be sure it was right, but apparently it didn’t matter. I didn’t realize the mistakes until I was already back on the highway heading toward DC, so there was no way to turn around or get it fixed.
For a company that’s built its reputation on great service and accuracy, this was really disappointing. I spent over $20 on food that was completely wrong and not what I ordered. There was no attention to detail, no double-checking the bag, and no care in making sure the customer received what they actually paid for.
This is not the kind of experience I expect from Chick-fil-A. I hope management looks into what happened today and reminds the staff how important it is to listen carefully and check orders before handing them out. Mistakes happen, but this was a complete failure from start to finish.
… moreI’m really disappointed with my experience at this Chick-fil-A. I went through the drive-thru around 12:50 PM on November 11th and placed a very simple order for two grilled chicken sandwich meals. I clearly said grilled, not crispy. I also asked for one Dr Pepper, one regular Coke, and Polynesian sauce.
What I got was completely wrong. Both sandwiches were the crispy breaded kind that we don’t eat. Instead of a regular Coke, I was given a Diet Coke. And instead of Polynesian sauce, I was given Chick-fil-A sauce. It’s like nobody was paying attention at all.
The employee taking the order didn’t even seem to have a menu to reference, which made the process confusing from the start. I repeated my order twice just to be sure it was right, but apparently it didn’t matter. I didn’t realize the mistakes until I was already back on the highway heading toward DC, so there was no way to turn around or get it fixed.
For a company that’s built its reputation on great service and accuracy, this was really disappointing. I spent over $20 on food that was completely wrong and not what I ordered. There was no attention to detail, no double-checking the bag, and no care in making sure the customer received what they actually paid for.
This is not the kind of experience I expect from Chick-fil-A. I hope management looks into what happened today and reminds the staff how important it is to listen carefully and check orders before handing them out. Mistakes happen, but this was a complete failure from start to finish.
X Devine
Chick-fil-A review #2: Great food and service, only complaint is that we specifically ask the associates for a 3 and under toy in the kids meal and get a 4+. This has happened at least 4 times prior to writing this review.
… moreJenna Miller
Definitely the best Chick-fil-A in the area!
Our favorite team members are Joy and Love! They are so kind and welcoming every time we come there we are definitely regulars! My toddler even knows Loves name and remembers her when we go. It is the most adorable thing!
Thank you for making it such a pleasant experience !
… moreOur favorite team members are Joy and Love! They are so kind and welcoming every time we come there we are definitely regulars! My toddler even knows Loves name and remembers her when we go. It is the most adorable thing!
Thank you for making it such a pleasant experience !
Lahoma Bland
Omg this place is awesome! I ordered 30 meals for a company luncheon and the food was hot and ready ontime for pickup. The staff was super nice as always!
… moreLarry Morris (L’s)
Chick-fil-a is honestly the only restaurant that has yet to fail us. It’s consistently Chick-Fil-A eeeeeveerytime. Whether airport, rest stop or neighborhood. It hits to spot 100% of the time…..(Knock on wood)
… moreKate MacGregor-Boswell
I brought my son here for the first time last week, and it’s his new favorite. He inhaled his chicken sandwich and waffle fries, and had a great time playing with other kids in the play area. The service is efficient and the employees are SO nice. Shout out to Landry, MacKenzie, and Nathan.
… more