Basil Thai Cafe Riverside

  3.2 – 130 reviews  $$ • Asian restaurant

Basil Thai Cafe Riverside 43221

basilcolumbus.com

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Reviews

Allison Morrow
Atmosphere leaves a bit to be desired but food makes up for it. Crab Rangoon’s were expertly cooked with a delicious crispy outer edge. Shrimp pad Thai was flavorful and very large in portion size. We were very happy with the level of service as well. We will be back!!!
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Chad Harris
I purchased a groupon for this restaurant that was for dine-in only. They shut down their dine-in and wouldn’t honor the Groupon even for take out. I had to file credit card fraud on them through the bank to get my money back since they wouldn’t honor the terms of the agreement. They could have simply refunded me or let me use it on take out..
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Eric Baldwin
Service was wonderful, the food exactly what I was looking for. Good food, and good prices. Looking forward to seeing their menu develop a little more, overall a positive experience. I will be back!
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Travis Webb
The staff was rude, my carry-out order was an hour late from the stated pick-up time, and the food was less than desirable. When I inquired about my order in-store, she stated “the kitchen is busy, your order is not ready” and was unable to provide a timeframe on when it would prepared. This isn’t the first time I’ve had issues at this location, but the continued service errors and poor quality of food has led me to write this review to educate other potential customers.
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C S
Food is not great, below average taste. Waitress was wonderful and understanding. Too pricey, definitely not worth it.
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Megan Weber
We ordered via Postmates. The food flavor was good but I think the price was too high for what we received. Dining in may be different but we just felt we spent $17 for Shrimp Panang and we received 7 tiny shrimp and mostly sauce. Very disappointing. While the flavors of the curries were good the value is just not there to order again.
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Jim Gutzman
My wife and I ate here for dinner two weeks ago. We wanted to try something different, so Thai style food was the pick. Overall, we were not impressed with this location. The decor was poorly done, and unfinished. The glassware appeared old, and silverware had what appeared to be a milky detergent like film requiring a quick dip in water glass and a good wipe down. The servings were modest for a dinner. We did present a coupon before ordering, so that may or may not have had something to do with the portion size. The server was very nice and pleasant.
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Mary M
I came here because the Short North location had closed. The food was good, as expected, but the service was exceptionally bad.
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Samantha Christ
I ordered chicken fried rice and cream cheese wontons… The fried rice was TERRIBLE… literally the worst rice I’ve ever had. It had NO flavor whatsoever… the rice was also burnt. The wonton were so crispy I couldn’t even eat anything but the middles where the cream cheese is. I’ve had this place once before awhile back and both of our dishes had hair in them… Won’t be going back.
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Darian Louke
My husband and I tried this restaurant. It was surprisingly slow for a Friday night, but the service was fairly quick. As a vegetarian I’m always on the look out for restaurants with good tofu. I was a bit disappointed with the tofu pad thai. The tofu was a bit flavorless and squishy. My husband order pad se ewe and was happy with his. The prices varied with the low end around $14 for entrees. I’m not sure if I would go back or not.
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