Wingstop

  3.3 – 537 reviews   • Chicken wings restaurant

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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Universal City Pat Booker Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Casual counter-serve chain serving a variety of chicken wings & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wingstop 78148

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Wingstop in Universal City, TX

Order online for carryout and delivery from Wingstop Universal City to get your hands on our classic or boneless wings as well as our tenders. For Buffalo wings …

Universal City – Information – Wings Restaurant – Wingstop

Wingstop Universal City Pat Booker Rd. 2921 Pat Booker Rd Ste 116, Universal City, TX 78148. 10:30 AM to 1:00 AM.

Wingstop, 2921 Pat Booker Rd, Ste 116, Universal City, TX 78148, US

Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, …

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Reviews

Nikkie Reyes
Count your days, Wingstop. Yall play TOO much. I spent $60 on 3 meals which is already diabolical enough. Then, yall wanna test folks by quoting me 21mins for pick up, only to have me wait an additional 25mins, okay. I stood patient. Only to get home, start eating my food, 3 wings deep, I stopped and mentally said “hey naaaa…” and see out my TEN piece meal, I got ONE FLAT? NINE drums?! If yall don’t stop playing in my face!!!! If any of you see me out there with a sign, yelling this Wingstop ain’t got no flats while ringing a bell. Please know it’s me.
I’m mad.
I would end this with thanks but I ain’t thankful in no way.
Bye.
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KJ
I came here October 22, 2025 from 8-9pm. My food turned out amazing. The fries and wings were generously seasoned and cooked well. Unfortunately, it was ruined by an employee saying slurs in every other sentence. The employee was saying the hard R, the employee was also of Hispanic descent. He was talking pretty loudly towards where the restrooms were with other employees. Im assuming they were on their lunch. This is completely unacceptable especially loudly at your workplace.
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Nicholas Gonzalez
Came in with my cousin today, she blessed me with alittle lunch and movie day! She ordered us a the chicken sandwich and man was that delicious definitely going to have to retry different flavors next time! I had the Spicy Korean and man was it delicious with ranch!!! I definitely recommend!!! Here’s some pics.
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Alexa
Horrible food! The wings were straight GREASE and no flavor. The grease was so bad it leaked onto my car seat through the container and to go bag. They forgot the fries and the ranch was warm when we got it. All the wings were chewy when extra crispy was requested. Would not recommend. Not worth the price you pay.
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Cristina Lara Medina
I’m very disappointed with my recent order from this Wingstop location. I ordered 20 boneless wings but only received 15. By the time I got home and realized it, it was too late to go back. When you pay for a certain amount of food, you expect to receive everything you ordered.

Quality control and accuracy really need improvement. This experience was frustrating and makes me hesitant to order from this location again. I hope management sees this and works on ensuring orders are complete before handing them to customers.
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angelo
Jacob the manager has the worst customer service, i placed an order for tomorrow “SuperBowl” day and something in the system messed up and Jacob refused to change my order from today to tomorrow! I just cancelled my order and ordered from a different wingstop. Definitely will stop coming to this one. He at least could have been nicer about it.
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Jesse
I waited over 30 mins just to get my wings looking like this. Right as the cashier was taking my order, she turns around talking to an employee without saying excuse me or anything of that sort. I had to wait til she was done talking just so I can continue placing my order.

This location always disappoints but I keep giving them chances in hopes it would get better. So far it’s gotten worse.
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The Baroness
Delicious
Hard workers working by those hot fryers, they get it done!
Always get my wings crispy and well done my fav
A lot of people come here so always expect a wait wings need to be cooked thoroughly so ..sit down and do a puzzle
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Cassie Salim
So on Sunday 12/29 we ordered or usually and I have to say everything was on point!! What really drove me to write this review is that this crew (because change over is ongoing issue for food service right now) took the time to assure my French fries were crispy! It seems like every time I ask for well done fries they (most Wingstops) are too busy to care, and I don’t really care for limp fries. BUT also the wings were perfect too and even though I took a little extra time to get there because they usually have a longer wait time than what the app says, my order was ready and still warm when I walked in!! Thanks you made my night!
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CMA
Called in a carry out order. Waited on hold for 8 minutes and was hung up on. I called back and gave my order that was not difficult 20 bone in flats with lemon pepper seasoning. 20 bone in flats extra well done original hot light sauce. The price was $58. When I arrived I asked to see the wings before I pay because they have been wrong several times.

Again the order was wrong with lemon pepper being so we’ll done they looked like jerky and the original hot were soft and soupy in sauce. I asked them to please make them again and that I would wait.

The male cashier got the female who was verbally angry that I requested them redone saying “ain’t nothing wrong with them” and when I tried to explained she got an attitude and wanted to argue semantics. I asked the male if she was angry and he said no, that’s how she talks to everyone.

***THEN I WATCHED HER GET ME FRESH LEMON PEPPER BUT PUT THE SAME SOUPY SOFT ORIGINAL HOT IN A NEW CONTAINER.*****

I asked the male for her name and he refused so I said that’s ok I’ll take a photo. He called her Alex or Alexa as I took the photo and walked out.

Why would I pay almost $60 with glove free handled chicken, a bad attitude, and a dirty lobby with only one table in use.

I left and I will never be back.
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