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When you’re in the mood for bold flavors and customizable wings, look no further than Wingstop Manchester. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Address and Contact Information
Address: 14169 Manchester Rd Space 10, Manchester, MO 63011
Phone: (636) 720-9464
Order and Reservations
Order: Order online
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Reviews
Mark Moore
Terrible experience and even worse follow-up.
On December 26, 2025, I placed an order through the Wingstop app (Order #9784154067). I ordered plain wings because my kids don’t like sauce on their wings. The app doesn’t give an option to request sauce on the side.
When I arrived to pick up the order, I explained this and asked if the sauce could just be put on the side. The employee at the register told me I would have to pay for extra sides of sauce. I explained I wasn’t asking for extra sauce — sauce normally comes with the wings — I just needed it on the side because the app doesn’t allow that option. I even showed her the app.
Instead of helping, she became rude and insisted I would have to pay. When I asked for a manager, she said she was the manager.
At that point I asked for a refund. She told me only the GM could issue refunds and that he wasn’t there because it was his day off. She promised she would make sure I received a refund.
That refund never happened.
Since then I’ve called the store at least a dozen times trying to speak to the GM and have never gotten through. I’ve also submitted complaint forms through the app and never received a response.
The issue here isn’t the sauce. It’s the complete lack of customer service and follow-through.
I’m still waiting for the refund that was promised. No wonder this store has such a low rating.
… moreOn December 26, 2025, I placed an order through the Wingstop app (Order #9784154067). I ordered plain wings because my kids don’t like sauce on their wings. The app doesn’t give an option to request sauce on the side.
When I arrived to pick up the order, I explained this and asked if the sauce could just be put on the side. The employee at the register told me I would have to pay for extra sides of sauce. I explained I wasn’t asking for extra sauce — sauce normally comes with the wings — I just needed it on the side because the app doesn’t allow that option. I even showed her the app.
Instead of helping, she became rude and insisted I would have to pay. When I asked for a manager, she said she was the manager.
At that point I asked for a refund. She told me only the GM could issue refunds and that he wasn’t there because it was his day off. She promised she would make sure I received a refund.
That refund never happened.
Since then I’ve called the store at least a dozen times trying to speak to the GM and have never gotten through. I’ve also submitted complaint forms through the app and never received a response.
The issue here isn’t the sauce. It’s the complete lack of customer service and follow-through.
I’m still waiting for the refund that was promised. No wonder this store has such a low rating.
Fatimah Al-jaff
Came to this Wingstop around 10:40 PM since they’re open until midnight. Wait time was fine. Got home, got settled, and right before eating realized my order was wrong — two fries instead of fries and corn. The corn was literally the whole reason I went.
Tried calling the store to handle it later, no answer, so I drove back and arrived at 11:48 PM — still within business hours. Apparently that was a personal offense. The manager on duty made sure to loudly express how annoyed she was, how close they were to closing, and how badly she wanted to go home… before I even got a word out.
I’ve worked customer service, so I understand late shifts and end-of-night exhaustion. What I don’t understand is blaming a customer for coming in during posted hours to fix YOUR mistake. If leaving on time was the goal, getting the order right the first time might’ve helped.
So just a heads up: don’t come “too late,” even if the store is technically still open.
… moreTried calling the store to handle it later, no answer, so I drove back and arrived at 11:48 PM — still within business hours. Apparently that was a personal offense. The manager on duty made sure to loudly express how annoyed she was, how close they were to closing, and how badly she wanted to go home… before I even got a word out.
I’ve worked customer service, so I understand late shifts and end-of-night exhaustion. What I don’t understand is blaming a customer for coming in during posted hours to fix YOUR mistake. If leaving on time was the goal, getting the order right the first time might’ve helped.
So just a heads up: don’t come “too late,” even if the store is technically still open.
Noel Barcenas
Worst customer service in Manchester! DO NOT EAT HERE!!!! Don’t waste your time or money here. I ordered at 4:30p for a 6:00p pickup and my order was not ready!!! Then the mgr persist to tell me that my order never came through but yet I seen my name at the bottom of the big screen in the front lobby. I’m still waiting on my refund.. they said it’d be 5-10 business days for a refund since I ordered online and when I asked for a refund receipt the mgr said, “I got a receipt.” A receipt for my order… So I asked her if I’d get a “refund” receipt, she said “no.” I said, “so I’m just supposed to take your word for it?” She said, “yes” and took a picture of my receipt and said she’d sent it to her DM. So I asked her to sign the receipt for my records which the mgr did but then the mgr says, “she doesn’t get paid enough to deal with people attitudes.” No, they pay you to make peoples orders and you can’t even do that; why would they pay you more for dealing with peoples attitude? When it’s your fault the customer is reacting in this manner. They just don’t care here. Boycott this place, get them out of Manchester. This place is disgraceful, disrespectful and disgusting. Do not eat here. You’ll just be standing around wasting time. Look at all those online orders and there was a whole other page, and I know that because she kept scrolling to the next page saying she didn’t see my name…
… moreDa Roo 02
It’s a Wingstop. Some of yall clearly have never been to one before, this is a top tier Wingstop. Yes they get stuff wrong, yes it sometimes is slow, but they make good food and they make it way quicker than any other Wingstop I’ve ever been to in multiple states
… moreHm Hp
The workers here will straight up ignore you. You will have to catch one of their attention once you get tired of waiting while they pretend they don’t see you. After you speak up and tell them what you want they will silently and with a smug attitude fulfill your order. No “Thank you,” no, “Have a nice day,” I mean literal silence except telling you the total. The message they are trying to get across is the job is beneath them and they do not like the customers at this location. We are not welcome there. We get it. Message received. I will not be going to this location ever again.
… moreT hines
Went on Halloween with my daughter and her friends. James (cashier) & Tiffany (manager) were really helpful in helping me pick a combo that would feed everyone for the best price. They made sure our food was correct and we ate there. They came to the table and made sure we were doing ok. The customer service was top notch along with the food.
… moreJohn Hoskins
Let me start by saying that the experience in the restaurant was fine – it’s what I would expect from a wingstop (not an insult, let’s just be real). Summary: I walked in, gave them my name for carryout. The girl behind the counter was very nice and handed it right over.
I take it to my car and check the bag – parmesan fries, check – box for wings, check. Now it’s certainly my fault that I didn’t open the wing box to double check, but I was surprised to find 12 bone-in wings in the box once I got home instead of 4 tenders. I assume I came out on the plus side on cost, but I wanted some cajun instead of hot honey. The wings and the hot honey were awesome in full clarity – crispy, well seasoned, still warm when I got home – but not what I ordered and we all know cajun is the goat. Not a great first impression. Also are the fries thicker now or something I think.
… moreI take it to my car and check the bag – parmesan fries, check – box for wings, check. Now it’s certainly my fault that I didn’t open the wing box to double check, but I was surprised to find 12 bone-in wings in the box once I got home instead of 4 tenders. I assume I came out on the plus side on cost, but I wanted some cajun instead of hot honey. The wings and the hot honey were awesome in full clarity – crispy, well seasoned, still warm when I got home – but not what I ordered and we all know cajun is the goat. Not a great first impression. Also are the fries thicker now or something I think.
Nathan Seibel
3rd time was not a charm. Service is just flat out horrible. Understaffed and poorly trained. First two times we ordered online and arrived at pick up time only to have to wait 30 mins. 3rd time order was ready but they couldn’t find it. They had one person at the front trying to deal with walk in orders and also delivery and pick up orders. Mass confusion. The back of the house was chaos as well. Food is good but we won’t be going back to this location.
… moreVerttrt
First, I have never been to a place where the said no walk in orders. Now the workers came to the table and made sure we were doing ok. The customer service was top notch along with the food but app only really……
… moreBreya
Ordered on their website. Spent $35 .. worst $35 spent. I can tell they don’t care about customer satisfaction. The chicken wings were extremely overcooked, hard & even had an after taste. I ordered the honey hot & Cajun both flavored wings didn’t have enough flavor on them at all. You can tell the food was old.
… more