
Easygoing gathering place with sports on TV, pool tables & familiar bar eats in unfussy surrounds.
Address and Contact Information
Address: 922 Garfield St, Eugene, OR 97402
Phone: (541) 345-3606
Website: https://www.wetlandseugene.com/
Menu Photos
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Reviews
First of all the bar tenders are great and I love them very much but this new manager in here is the wettest blanket I’ve ever seen. The new menu released today is atrocious. They have taken off a lot of really classic menu items and their daily specials were a main driving factor for me coming in. I can count on one finger full service bars that don’t have a Cesar salad on the menu and it’s this place. Soup and salad combo is gone and over half the sandwich options are gone as well.
Doing a chef’s special is a way to work through short dated product with creativity but now they do a weekly special and a lack luster happy hour. No more Mexi Monday.
I’ve designed and priced 3 menus in my career and this menu was not priced properly and left out vegetarian options that many people in this area really want. Emphasis on this last point. Vegetarian options are a must and they barely exist here
I walk into the bar today, had an even worse experience than the first which I didn’t think was possible!! I walk in, no problems. Everything is fine, this kind looking guy takes my order, pours me a beer, all is good until I go to grab my beer to which there are 3 female serves all standing there, all previously nice. This time was the complete opposite, Sam is there and she tells me that “because of my actions last time and the lies I told got a good employee fired” I am “86ed” and not allowed back. I reply with “what are you talking about, I was told to come back by management everything I wrote in my review is how I felt” “actions like that and the lies you told are exactly why you aren’t” was all she kept saying, frustrated at this point I tell them I was just trying to give them another chance and to just reverse the charge, during the reversal they refused to take any ownership for what happened last time and continued to blame me up until the end making me wish nobody has to deal with the service I’ve now had to deal with twice including telling me that I “bragged about not tipping” and “threatened to walk out without paying” The last two quotes coming directly from Sam are just blatant lies, I have never walked out without paying (considering I tap pay after every beer), and who would brag about not paying? The original point I was making is that the tip shouldn’t affect your service
. 0 deescalation during both visits and absolutely not professional at all. This is a bar everyone should avoid like the plague!
Original:
This place is an absolute joke. I’ve been coming to this bar for about a year and a half and havent had many if any problems till about within the last 6 months. Prices have gone up and service has gone down, it’s as simple as that. I even stopped tipping months back and noticed service change drastically. Regardless of all that I have still been coming here almost every day and haven’t had a problem until today. I walk in and get a beer, not much of a wait no problems there. It wasn’t until I went to get my second beer did I experience a huge problem. I walk over to the bar and set my glass down in the corner, I look at the guy bartender with longer hair and say “hey I’m going to get another beer” he looks at me then proceeds doing everything else (which I’ve noticed more and more often since I stopped tipping). I start to walk out frustrated by being ignored. That’s when a regular who hangs out with a bunch of the staff, says to me “maybe if you actually left a tip they would listen to you” implying he knows I haven’t been tipping and that’s why I am receiving a proper level of service. I argue back that just because someone doesn’t tip doesn’t mean they deserve less service to where the bartender who ignored me gets involved saying “I didn’t acknowledge you by talking or looking at you so i don’t know why you thought I was getting you a beer”. We both disagreed weather he looked right at me or not, either way in all the time that I have been coming to this bar I have never been treated this way and frankly I have never felt this way or had this bad of an experience leaving a bar ever. It sucks this location has some amazing staff I just don’t know how it got this bad.
Hopefully the owner comes to his senses and realizes just how special the wetlands is from it’s employees to its customers before it’s gone.