Wendy’s

  3.5 – 1,400 reviews   • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 45040

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4 Wendy’s Locations in Mason, Ohio

8200 Arbor Square Dr. Mason , OH 45040. US. Main Number. (513) 224-1021(513) 224-1021. Get Directions · Visit Store Page · 9812 …

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Reviews

Donovan
Went here for lunch. I ordered a $4 biggie bag and used the app to get a free large fry. Clean restraunt and good atmosphere. One of the better locations I have seen.
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Mr MJL
Absolutely the best Wendy’s experience I have had in the Cincinnati area. First time at this location on 8/1/25. Dining room all nice and clean. Every employee competent and nice. Food was quick and perfect. Absolutely perfection experience. You can tell this location is managed well.
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Lily
I am unbelievably upset. I placed an order on Saturday, November 15, at 1:15 am, for a Crispy Chicken BLT Biggie™ Bag with a Frosty and a Cinnabon® Pull-Apart for delivery. However, there was NO Frosty and NO Cinnabon when the food arrived. I guarantee you, the workers decided to simply not provide me with these parts of my meals because they didn’t feel like dealing with the mess so close to closing.

This needs to be dealt with by management. I’ve also worked in food service before, but if you cannot take/make orders after a certain point, then don’t let me waste my time and spend my money. Ridiculous.

Also, I asked for spicy nuggets, I got regular, and I asked for pickles on my sandwich, but there were none. Please deal with your employees.
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Mykenzi Bays
I was really disappointed with my order of bacon cheese fries from Wendy’s. The cheese wasn’t melted and was cold, which made the whole dish unappetizing. Also, the bacon came in soft strips instead of the crispy pieces I expected. This was a big letdown compared to previous orders. Unfortunately, I can’t recommend this based on my experience and hope the service improves.
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Jim Harrell (LarderRoom)
LarderRoom…When it’s late, and you need that drive through spicy chicken sandwich. The line was extra long, but they got me taken care of. My spicy chicken sandwich and fries were hot, and the employee was nice and courteous! I would definitely visit this location again, but I’d go a little earlier if possible lunch!
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Ethan Hubbard
First, literally no one is impressed by you blasting rap music from your phone through the drive-thru speaker, especially when you aren’t getting the order right. I heard Mike Jones way clearer than the lady taking my order.

Food was OK, chicken sandwich had brown, wilted lettuce. Forgot my sauces.
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Korey Ellison
If you choose to eat here, be careful.

My children and I ate here late night after a spontaneous ER trip to the Children’s Hospital, we all got nuggets and fries. My daughter and I woke up the next morning with food poisoning. My son, who did not want to eat his food, did not get sick so that made it apparent that it was obviously food poisoning my other child and I had.

The food didn’t taste bad, it was actually pretty decent. So my only guess is that the food wasn’t stored properly before cooking or somehow became contaminated very soon afterwards.
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Joshua Isaacs (Out of the Clay)
I realize that service iw changing a lot and that those willing to work in the industry is harder to find but still, I expect some level of kindness and care. This Wendy’s is my closest and most often sought out. That said, they are nearly always very curt, short worded, and borderline rude. From the greeting at the drove thru being drab and sounding like I’ve bothered them, to the simple task of saying things like thnak you or please or cracking any form of a smile, this place seems to often lack in all these areas. It’s consistent enough that I wonder if the leadership might be the issue? That I dont know, but I do know that every team and leader has the choice to grow or to not care. I hope this helps them choose the former. Again, I know the challenge of this industry because it’s wide spread and not the same as when I did it, but there are some basics I think we can still expect from people.
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E. “Doc” Siler
Staff is very friendly. Food is excellent for it being fast food. The Freestyle machine sprays ice onto the floor making it somewhat dangerous but that is more of a Coca-Cola problem so I can’t fault them for that. The inside is nice. A great place to stop before or after going to Kings Island.
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Jenna Walch
Best Wendy’s we’ve been to in a while. It was clean, we got our food quickly and everything was correct! That has not always been my experience at other Wendy’s locations, so it’s really nice to visit a Wendy’s and have no issues.

This is close to King’s Island, and a good option if you want to leave the park for a more reasonably priced meal
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