Wendy’s

  3.9 – 468 reviews  $ • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Wendy's 44060

Hours

Wednesday6:30 AM–12 AM
Thursday6:30 AM–12 AM
Friday6:30 AM–12 AM
Saturday6:30 AM–12 AM
Sunday6:30 AM–12 AM
Monday6:30 AM–12 AM
Tuesday6:30 AM–12 AM

Address and Contact Information

Address: 5985 Andrews Rd, Mentor-On-The-Lake, OH 44060

Phone: (440) 257-7994

Website:

menu.wendys.com

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Reviews

Don Patton jr
My wife and I went here for lunch ( mentor on the lake) location. Newly renovated. Inside has high ceilings and a somewhat cold atmosphere.
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sweetmeat7979
Ordered a large double combo as well as some other menu item and this is what I received for my large fries. I always ask with my fries with no salt because they put entirely to much salt on them. When I began to eat this SMALL fry they were still salty.
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Ed Crosby
Had a nice bowl of chili and a chicken sandwich both were hot and tasty. This store is in the middle of a remolding and they are still entertaining customers in the dining area so I would think that in a little while it will look very different. Staffing issues are still going on it’s the new way of the world
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Joe Spellman
Awful service, Wendy’s should be ashamed of themselves. 10 people working inside, but the inside isn’t open, dining room hours change daily. Unwilling to accommodate a truck driver who can’t go through the drive thru.
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Joseph Hefler IV
I have been here more than 5 times. Never a problem with my order. You can see there is care when making their sandwiches. The online app deals make the value great. I cant really say a bad thing about this location. Great staff and customer service too. 5 stars easily. Thanks for being awesome!
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Gene Parish (Gene-Paul)
I got the pub bacon chicken and fries, as did my wife. We also each got the lemonade. The sandwich was solid. Both of us only got a half carton of fries though. There was also some weird behavior with the credit card, that led us to wonder if they were skinning it since they disappeared with it for some time. I am giving this location two stars for a combo of half fries and their suspicious behavior. We will keep an eye the bank account in question.
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Abigael Brennan
Spiteful morning crew. Don’t order breakfast after 10, unless you want decaf with far too much ice. Everything else was good as always.
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TIFFANY HAWKINS
Great Wendy’s location. Nothing bad to say as I’ve been coming here for for years now and have yet to have an issue.
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Steve B
After asking for a donation for a charity they got my order wrong these people don’t deserve the pay they get let alone $15 an hour
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Stacy T.
This past Sunday was a very chaotic day for us. After missing dinner, we opted for a late bite to eat from this Wendy’s, on Andrews Rd in Mentor on the Lake. I get that the staff was probably wanting to go home as it was about 20 minutes to closing time. We were not picky at all with our order, and opted to get whatever they had available. Some of the staff was polite and nice, especially the lady who took our order and the guy who handed us our food. What didn’t set we’ll with us is the heavy set lady, who walked out of the restaurant and proceeded to flip us off as we drove by her. I am assuming it was because of our order being so close to closing time. I don’t know this lady’s name or what position she fills at Wendy’s, but I do know her behavior, and the way she acted towards us, is enough to make me not want to go back. We all have hard days, yesterday was one for us as well, but your staff needs to learn how to not take it out on the customers. After all the customers are the reason you have a job. A well trained staff knows how to manage their emotions, frustrations, energy, etc. Good customer service is what keeps businesses operating. I literally live in walking distance to this Wendy’s, however I will gladly spend my money elsewhere to ensure we get quality food and good customer service, two things I want when I decide who gets my hard earned money.
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