Wendy’s

  3.5 – 658 reviews  $ • Fast food restaurant

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Fast-food burger chain serving sides such as chili & baked potatoes.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Wendy's 38019

Hours

Wednesday6:30 AM–12 AM
Thursday6:30 AM–12 AM
Friday6:30 AM–12 AM
Saturday6:30 AM–12 AM
Sunday6:30 AM–12 AM
Monday6:30 AM–12 AM
Tuesday6:30 AM–12 AM

Address and Contact Information

Address: 802 US-51, Covington, TN 38019

Phone: (901) 476-0326

Website:

menu.wendys.com

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Reviews

Fooled Once
At 10:04 in the morning I ordered 2 items from the menu in the drive through. There are zero cars in the parking lot, zero cars ahead of me, zero cars behind me. I ordered 2 single items. I paid. Was immediately asked to pull forward and wait. And boy was it a wait. In 14 minutes of waiting I vusualized one car pull in and order behind me and immediately had to pull in a space to wait also. Another vehicle pull immediately to the qindow then leave. I have to exit my vehicle and enter the store to ask for a refund AFTER 14 MINUTES OF WAITING. Zero customers in the establishment. 4 employees aNd no one has a clue where my food is and the entire inside smells like marijuana. I’m then given a bag with one of the two items. Have to ask for the other only to be told “he already brought it out there”. ??????? Are these employees that messed up? Then leave. No napkins. No fork. The 2nd item was hasilty tossed in the bag and was messy. Had to trash the item as I’m not much for eating gravy and biscuit from a container like a dog or with my paws. Total waste of time and money. I’d expect my food to be sizzling hot after that amount of wait time. But it was barely warm. Willie at the window might be taking more than fast food orders. Just saying. Someone might want to check out this shady establishment. I’m assuming since I ordered food I wasn’t their priority, obviously since the interior reeked of pot.
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Cherie Jolly
This location nailed it. It was all made exactly like we asked and HOT! TYSM We ate it too fast for pictures, sorry! We were starving after checking out local thrift stores all day. I definitely recommend trying this Wendy’s location
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Amanda Shade
The employee who was working the window today (5.9.23) at 6:15pm was rude as hell. Ms. Tashiana we all have days but you work in customer service . You can’t have an attitude like that. And if it’s not just a bad day and it’s because you don’t like working there then find a different job. No one is forcing you to work at any specific job. That’s all you. Seems to be a constant of rude employees here. If I hadn’t just worked 12hrs myself in the heat (no ac)I would have drove off. But I’m hungry and I’m tired.
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may pierce
The young lady that took my order was rude to me when I pulled up to the speaker to order I had wated and wated so I said hello and young lady said to me you just pulled up can you wate. I said yes mam then as I was trying to place my order after each item she would say is that all would not give me a chance to put in my full order then I drove ip to pay she told me to pull up for three sandwiches and one order of fries she brought my food out I asked her to please wait let me check my food since its never been right.
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Keyondra Mitchell
Rude disrespectful if you ask for your food fresh they ignore u and say pull forward which is rude ash the worst y’all need new employee hire some robots for all I care customer service rate on a scale 1-10 a 1 they take a hour it shouldn’t take long to make orders it take 5mins or less why everytime I come here I have to wait a hour make it make sense worst Wendy’s in Memphis
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LikeYaCutG Mb
We waited 20 min just to get food at the drive though will never eat again
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T T
Worst of the worst as far as service goes, waited 15 mins to have my order took and that’s was just at the intercom and the servicer had a attitude as soon as I started ordering will not be revisiting anytime soon. HORRIBLE Customer Service
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the Good’s, party of six (Bee)
Went through the driver through and the lady was so nice! As a Christian it was so amazing to see her smile and tell me to have a blessed day! It’s the little things that will keep me coming back!
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Tommy Lancaster
Wendy’s in Covington tn is very clean and very polite. The food was great too.
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Brian Orr
The woman came out eating my fries after asking me to pull up. It was OK tho the fries were for my dogs.
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