Rose Gibbs
Just left there a little while ago, went through the drive through and got a surly order taker, NO receipt, AND COLD FOOD.
The order was also WRONG. I ordered a Jr. Bacon Cheeseburger…. “Pickles only” because I don’t like ketchup mustard etc … Normally, I get asked “do you still want cheese with that?” This woman didn’t bother to ask, didn’t respond when I asked “did you get my order” and barely looked at me when I handed her my card for payment. I got no receipt so I can’t do the survey.
… moreHansen Xu
Too slow. It’s a fast food not fine dining. Been waiting for 20 minutes for just a simple burger combo and baked potatoes. 6 employees and only two actually did their work. The counter person’s attitude is AMAZING
… moreCarolyn Bruner
It was a very bad experience. When the young lady opened the window, there was an odor of old grease coming out. We drove to the window because the service was so poor on the speaker or the young lady was not speaking. I ordered a chicken wrap which was not wrapped and the ingredients inside were falling all over the place. The fries were cold! Bad experience. My friend ordered a baked potato and asked for salt and pepper. No salt. The strawberry lemonade needs to be poured out. The staff was standing around looking at us like we were aliens.
… moreSabrina Hayes
I went through the drive-thru. The cashier was attitude was dry. And I had to keep repeating what I wanted. When I got my order, my sandwich was dryer than her attitude. I could tell that the sandwich had been sitting for far to long. I asked for them to make it fresh, and they did. It was better because the chicken was fresh out of the grease, but the lettuce was browning and there wasn’t any mayonnaise on my sandwich. I didn’t even want to turn around and take it back. I just know not to ever go back to this Wendy’s again.
… moreSantiago Shumake
One of the sorriest set of employees. They don’t listen to the order. If you ask them for fresh fries, they redropped the old fries and give them back to you. None of the food is fresh. I do not think that anyone should be eating at this restaurant but the health inspector
… moreUmm isa
The lady who was just there 1/3/2026 at 2:11pm with the tattoos on her hand had the nastiest attitude possible. It’s understandable that every day isn’t a good day, but for you to be in front of customers complaining about taking orders, irritated, cursing, and with a running nose is too much. To the point that I canceled my order because who wants food with bad energy and snot surrounding it?? The quality of the food and service used to be very good coming from this Wendy’s, but over time it has diminished tremendously
… moreLenniyah Adams
This Wendy’s is terrible they have a bad attitude only wendys still left in the area now that redan closed they need to do better to service their customers with a positive attitude we are the reason why you are able to run your business if we don’t patronize you you don’t get paid doing your job with a better attitude helps the business
… moreK N
I have had multiple negative experiences at this location. I’m still owed money by them when I got a fish sandwich that was available on their menu via the app and got here to find out they don’t even sell it at this location and they refused to replace it with what I requested because of a price difference.
They aren’t good at thinking about if you give a customer a bad experience it will cost less long term to give them what they ask for instead of having an attitude and trying to argue with them.
Franchise owner should be ashamed but due to my multiple negative experiences they likely don’t care about their reputation and since people still buy and accept the behavior they know they can let their staff continue with the bs.
It’s also odd because of the location, they are in a nice area
Multiple times drive thru staff have been rude verbally.
They love to give cold nuggets and fries as well
Obviously won’t be back, the memorial location at least gives hot food
Shouldn’t be eating here anyway but the economy is bad and sometimes these cheap options have to do
… moreKenny J
I was there for 15 minutes waiting to place an order while the woman on the register exhibited no sense of urgency or awareness. Instead, she spoke to her friends in line asking them what they wanted whereas you have customers in front of them who haven’t even ordered, will not be returning to this place.
… moreDan Chan
No order kiosks. Need to order at the counter. Salad was good. But, I was hungry before dinner time. Had a fake fire place that is interesting. Dinning room does not feel that clean.
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