Wendy’s

  3.0 – 745 reviews   • Fast food restaurant

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At Wendy’s in Southport, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Southport, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 28461

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Reviews

Jennifer Mahaffey
This location has various times especially for the lobby. They’ve been short staffed for what feels like years. Everyone I’ve interacted with has been pleasant and friendly. At night after 8pm and sometimes before 7 the lobby has been closed with no signs indicating as to why. I assume it’s because they only have maybe 4 people at any given time. They do the best they can.
If you’re a delivery person expect to wait awhile for your order, because they make it when you arrive, its not already made.
If you’re an inpatient person this is not the food place for you and would not recommend, as you could be sitting in the drive through for more than 10 minutes since the lobby is closed especially at night. The food has always been fresh and my favorite items is fries with a side of cheese. If you’re a cheesy person like me make sure to order 2 cheese sauce as a side. Its small in size and 1 is not enough for a large fry. I also recommend the Oreo brownie twists preferably the vanilla version. This location also will close before the location signage time. If you need to oder via door dash or Uber eats. I recommend no later than 10:30pm instead of 5 minutes before they close.

At night after 10pm items are guaranteed to not be available. Please make sure if you’re getting your food delivered from this location, be prepared to let your driver know what replacements you would like. I just had an experience while doing door dash. The customer would not answer the phone and would not respond to text messages either. Unfortunately this affects times, burns up gas, and holds up other customers. Patience is key for all customers and delivery picks.
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Jordan
I know it’s a lot to expect an order that is correct and fresh, but good grief man…. Fries had obviously been out all day. The bread on every sandwich was hard as a rock. The employees were about as attentive as a potato. Waste of time and money.
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Tameeka Williamson
Thank you MRS JESSICA for the lovely voice over the speaker. There was a very long line and she stayed calm and took everyone’s order with ease. The thanked us and told us to have a nice day. Which should be a mandatory statement whenever a customer is leaving your establishment.

The food was good. The chicken sandwiches were not fresh (it was hard), but my son was so hungry he ate his. I took mine back into the restaurant and they fixed it without hesitation and apologized. I disposed of it inside the location. I got my new fresh chicken sandwich and it was delicious.

The lobby area was not open to the public, I saw they were short staffed and had help from another location. With the shortage they still did an excellent job and were all friendly while doing it.

My one suggestion would be to ensure everyone handling food wear their gloves and change them out whenever you touch anything else other than food.
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Ed Vigezzi
Dropped in to the drive thru to grab a bite to eat before hitting the road.

The cashier was really friendly and engaging. Really nice and delightful. We ordered a combo meal and an additional large Sweet Tea. Food was correct, hot and fresh. Given some of the experiences I have had lately at fast food drive thru’s, this has been a challenge! Estatic to see that hey nailed it!

A great experience.
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Lee Turner
This is one of the worst Wendys I have ever been to.
The food is not very good. The service is slow and very unprofessional.
They close the dining room frequently.

The really need to do better. Very disappointing..
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Caroline Taylor
They didn’t give me the burger I ordered and instead gave me a 3 piece nugget which I don’t think exists on the menu and not an equivalent value at all. I should have checked the bag before I got home but unfortunately I put faith that they would have given me the right thing since it was a simple order but I was pretty disappointed because of how hungry I was.
I also ordered the saucy garlic parm nuggets and they weren’t exactly what I would call saucy since they were dry on the top halves, but I personally would not recommend that flavor since it just tasted like extra oily nuggets, also not spicy at all if you are hoping for heat.
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abigail booher
Haven’t come here for 2 years because my order is always wrong.. mom wanted Wendy’s so I decided to give it another go, wrong order again. Most of our food was old and as dry as the Sahara. Will not be going back ever.
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Lisa Landers
A bunch of employees and not a one to operate the front order/ register. We were unable to make a special order via their kiosk so we went elsewhere. Good luck. The drive thru look operational.
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Ben Germain
I usually don’t leave reviews, but this Wendy’s experience was just too frustrating to ignore. From the moment I walked in, the energy of the staff was completely off. There was no greeting, no eye contact—just a group of employees lazily standing around, clearly uninterested in doing their jobs. I figured maybe they were just having a rough day, so I gave it the benefit of the doubt and placed my order.

That was a mistake. I waited patiently for my food while watching five other customers, all of whom ordered after me, get their meals first. After about 15 minutes of being completely ignored, I went up to the counter to ask about my order. One of the workers casually responded, “Alright, we’ll start making it,” like I was the one who needed to remind them to do their jobs. No apology, no urgency—just an indifferent attitude that made it clear customer service was the last thing on their minds.

Eventually, my food came out, but even that wasn’t right. I specifically asked for my order to go, but they handed it to me on a tray like I planned to dine in. I politely reminded them that it was supposed to be bagged, and instead of correcting the mistake, the manager—yes, the manager—walked over, threw a bag onto the tray, and walked away. I was literally left to bag my own food. Not only was that unprofessional, it was downright disrespectful.

It’s one thing for a fast food place to be understaffed or backed up during a rush. It’s another thing entirely for the staff, especially the manager, to act like customers are an inconvenience. I’ve never felt so unwelcome or unappreciated spending money somewhere. Fast food doesn’t have to be fancy, but basic respect and effort should still be the standard.

If you’re thinking about stopping at this Wendy’s, I’d highly recommend going literally anywhere else. I’ll never return to this location, and I hope management seriously reevaluates how they’re running this place.
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KC Hennessey
They get my order wrong half the time and overcharge me the other half. Sometimes the food is inedible. I got a sandwich that was like eating a rubber tire. If you have a food allergy, this place would probably poison you. Stay away.
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