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Tulunes Steak & Alehouse, Johnstown, PA – OpenTable
Reviews
My wife and I drove over 2 hours to met her Father and his SO for an early dinner. My Father-in-Law had been to Tulune’s before and had a great dinner so we thought we would treat again. We started out with the cheese and bread fondue and it was very good and the portions spot on. But that was about the end of the good experience on food.
My FiL ordered a steak, my wife a steak salad and I ordered a premium steak burger. I’ll start with the least worst first. I ordered my burger medium well so it should have a little pink. It came well done and was completely tasteless. While it looked good, I would have gotten more flavor from a Big Mac. I will say the fries were quite tasty and were probably the best thing on the plate.
Next we move to the steak salad. The salad portion was spot on. The steak was ordered medium rare and it was more medium and was pretty much colder than room temperature. I think it had sat on the prep counter for at least 20 minutes and based on the time to receive our food, that is probably fact. We sent the steak back and when it was returned, it was well done but hot. So much for preferences.
Finally, my Father-in-Law’s steak. I’ve included a photo of what was put in front of him. While ordering a steak “medium well” may be frowned upon, this is what he ordered and the steak should have had a hint of pink. As you can see, he was served a steak which was burnt and charred beyond recognition. I couldn’t believe this was even placed in front of him. Obviously this was sent back as well and you would think he would be served a completely new plate with correctly grilled steak along with fresh, hot sides. Nope, the new steak was brought out on a plate alone and to make matters worse, it was filleted with each side being well done and the ONLY portion being medium well was the portion of the steak which was not reduced. IDK, I’m not a chef, but the only time I’ve seen any steak filleted is a “filet” that was to be cooked more than medium. I’m pretty sure the person cooking in the kitchen was a line cook and definitely NOT a chef.
Now I don’t know about you but first off, as a server, I would have never brought my FiL’s steak to the table and after sending two dinners back, I would have alerted the manager of the issue. Instead I had to ask to speak to the Manager on Duty and he did come right away. He was also very concerned and explained to me the actions he took to remedy the situation. While that may be good for those after us, it certainly didn’t do anything to help our experience. While I appreciate his efforts and what he did, this was such a bad experience that we will never return for the food. I will go back for the beer at the bar, but this was a one and done for us.
Beer draft selection was great, bottled selection was outstanding.
Service was excellent! Ask for Jess if you can she is super sweet, friendly, and attentive.
A bit hard to find but worth the effort.
You won’t be disappointed!
Good taplist, as you’d come to expect. Definitely looking forward to going back.