
Truly Sichuan strives to be the best and healthiest Szechuan Chinese food establishment by delighting our guests with sophisticated flavors, freshest ingredients, oriental hospitality and authenticity that teleport your senses to the Far East. We believe in supporting our communities and the environment while respecting our customers, suppliers and competitors. We are NOT just a Chinese restaurant. We are a gourmet Chinese restaurant. BYOB, Indoor dining in addition to free curbside pickup, Doordash and GrubHub delivery.
Address and Contact Information
Address: 31 Chestnut St, Ridgewood, NJ 07450
Phone: (201) 857-3830
Website: http://www.trulysichuan.com/
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Order and Reservations
Reservations: trulysichuan.com
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Reviews
I came with a few friends to try out the food. I gotta say, the food was decent. I think it lacked the flavor and the substance I was looking for in a place like this, understanding its food from Sichuan, I was expecting for of an authentic taste from the dish, yet instead just lacked some flavors. Could’ve been the salt or the broth. My buddy decided to order a pancake, now that was delicious. That had the more flavor to it, in small pieces, you eat with one bite, definetly melted in my mouth, I was impressed with the texture of the dish too, soft yet crunchy which was perfect.
The service was not the best. My friends and I when we came, weren’t welcomed like other customers, I asked for the table and was sat next to the window, which isn’t the problem, but rather the service felt very demanding and unwelcoming. After taking some time for the menu, I mentioned how a lot of the options were very good, and asked for a recommendation, the recommendation the lady gave was very disinterest, even brought up of the idea of like “maybe you won’t like this”. She acted like my order wouldn’t matter to her at all plus didn’t care about the idea of wanting to have customers try new things.
I took up on her idea however and decided to try out the Seafood Noodle Soup. She even served the water, just dropped it off our table, didn’t make any eye contact and walked off. Even the most disappointing part of all this service, we walked out, said thank you, completely ignored us, didn’t look at us, dint acknowledge us whatsoever. The service was just not good.
The atmosphere of the restaurant was mild. There were a lot of flies and even dead flies in the window which was unpleasant to say the least. The smell of the place was very nice! I could smell the food cooking, that definetly made me hungry. Here’s the thing, no music and the lights were very oddly dimmed. It definetly made the place and the vibe feel very depressing.
Overall, this restaurant is not the best, it’s only solid. I would not recommend coming to this restaurant as the service was very disappointing and the atmosphere of the place as well. This place seems to be better if you were taking out food, I would consider avoiding this place to dine in.
When we arrived, the restaurant was not full. There were several empty tables, so this was not a situation where the dining room was overwhelmed. Still, every staff member seemed completely focused on takeout orders only.
A host seated us, and then we were completely ignored. No water, no one taking our order, and no one checking on us at all. My husband eventually got frustrated and left. My child and I even asked if someone would take our order, but we were still ignored.
My daughter was especially disappointed because she had been looking forward to her favorite soup dumplings all day. What made it worse was that even when we left, no one noticed or tried to stop us.
We understand New Year’s Eve can be busy, but this restaurant clearly chose to prioritize takeout orders over customers who actually showed up to dine in — even when tables were available. This experience ruined what was supposed to be a special New Year’s Eve dinner for our family.
Hand-ripped cabbage, it’s crunchy and even a little vegetable sweet.
Less oil than other Chinese style restaurants and we do not have to drink more water after the meal.
It’s our 2nd time to come, will definitely come back again and bring more friends!
We got chicken, eggplant, soup and scallions pancakes. Eggplant with garlic sauce was very good.
Friendly staff.
Place needs to be renovated.