

Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You’re on Tropic Time Now®. *At participating locations.
Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.
Hours
| Sunday | 8 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 8 AM–9 PM |
Address and Contact Information
Address: 289 Ridgewalk Pkwy Suite 100, Woodstock, GA 30188
Phone: (770) 635-8590
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Sandwiches | Wraps | Smoothies | Delivery | Woodstock, GA
Tropical Smoothie Cafe Locations in Woodstock
Tropical Smoothie Cafe
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Reviews
Shortly after, a young lady approached me with a noticeably bad attitude, asking, “Are you ready to order?” — as if she had already attempted to help me multiple times, which was not the case. I explained that I had ordered through the app, and instead of checking or offering help, she dismissively said, “I have to see where it was sent,” without even looking at any order system. I showed her my confirmation receipt, and suddenly my order “appeared” in her hand. Not once during the interaction did I receive an apology for the delay or confusion.
After receiving my food (without my drink), I sat down and began eating. 25 minutes later after being done with my food for over 10 min, still without my smoothie, I had to walk back up to the counter to ask about it. A gentleman with an equally poor attitude simply asked, “What you got?” No apology, no urgency — just clear indifference. I told him about my shake that had been sitting there waiting for 25 minutes, and he handed it over without a single word of apology or concern.
Overall, the food tasted the same, but the customer service was absolutely the worst I have ever experienced. The staff showed a complete lack of urgency, professionalism, and basic respect for customers. Being ignored, treated rudely, and having to chase down my own order is completely unacceptable. Management needs to seriously address these service issues because good food means little when the service is this poor.
What I’ve noticed is, if you get a receipt in the drive thru your total is correct. If you choose NOT TO GET AN receipt you will notice that the total being charged to your debit card is always 2.00-5.00 more then the amount that is quoted to you and that is odd to me.
If your company has some type of valid explanation I would love to hear it. I’ve called my bank and they confirmed that the ticket was closed with the sur charged amount and suggested I press charges just to prove a point.
I’m not going through all of that for just a few bucks but the point is, do better. 2 to 5 dollars can make or break someone’s day! You’re having a hard time just like everyone else is
She came back with the new sandwich and said “there you go -same thing.” I wasn’t going to waste my time or energy. I knew it would be a replica accident, but this time it was intentional.
I was right. Here is a picture of my sandwich. Is this what avacado is supposed to look like? Are there avocado rations? I suppose there is some avocado on the top right corner. I thanked her for the tomato paste sandwich and left. What a waste of good money!