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Find your nearby Taco Bell at 1825 George Washington Way in Richland. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Address and Contact Information
Address: 1825 George Washington Way, Richland, WA 99352
Phone: (509) 946-1663
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Joe Bean
It’s a decent taco bell. i always go inside instead of drive thru so that I can get my own sauce and napkins plus lots of free forks and straws. A couple times I needed to go behind the counter to get a cup, this doesn’t bother me I pay for a medium but I get a large cup if I’m ignored at the counter. My food is always correct and the employees are nice when they have time. I have almost no expectation of service at fast food places so if you just lower your expectations and make sure you get your sauce it’s pretty good.
… moreKhai C
I was really disappointed with my visit to this Taco Bell. When I walked in, not a single staff member greeted me or came to the front. I ordered through the kiosk, and even though I was the only customer inside and the drive-thru wasn’t busy, my food took a long time to come out.
On top of that, I could hear the staff talking and gossiping among themselves, which made it feel like customer service wasn’t a priority. When my food finally arrived, it wasn’t consistent with the menu photos, portions and presentation were off. Overall, this visit was frustrating, and I hope management addresses the lack of attention and consistency.
… moreOn top of that, I could hear the staff talking and gossiping among themselves, which made it feel like customer service wasn’t a priority. When my food finally arrived, it wasn’t consistent with the menu photos, portions and presentation were off. Overall, this visit was frustrating, and I hope management addresses the lack of attention and consistency.
Shiraz
The employees at this Taco Bell seem to be trained to upcharge customers in a very deceptive way. Multiple times I’ve gone to order at the drive through, just a Cheesy Bean and Rice Burrito, a standard Vegetarian menu item I’ve been getting for years. I was asked “sour cream okay on that?” And “ground beef okay on that?” I stated that I don’t want sour cream and don’t eat ground beef so that is not okay, and asked if the base menu item had changed. They clarified that they were asking if I wanted to add those extras for ma upcharge. I am writing this review after the 3rd time this happened at the same location! Please stop, I am a long time happy Taco Bell customer this makes me not want to visit this particular location anymore. Haven’t had this issue at other locations. This is a really annoying sales tactic.
… moreMelia Frentz
The drive through is really annoying now. They ask you so many questions about upgrading your order. Jalapeños, extra meat, add sour cream, donate to charity etc etc. People go thru the drive through for time and convenience, adding all these questions during your order is frustrating.
… moreSondra Roberts
I was at Taco Bell tonight at this location and I was deciding what I wanted but he just kept rushing and signing every two seconds and was a manger!! And so I drove off and he flipped me off in the drive threw window!
Unprofessional! Would not bring ur family’s here. Rude people!
… moreUnprofessional! Would not bring ur family’s here. Rude people!
Jeremy OBrien
$7 box is I’m a lil extra…so I’m usually Supreme everything, extra ground beef and I love the nachos! Drive thru is friendly, they actually listen and they’ve always made the order correctly.
… moreAnahi Hernandez
I ordered through drive through at 2:15am and they told me the grills were off already and food wasn’t going to be heated all the way.
I was fine with it, but there is still 45 mins left until closing time. I assumed food would still be heated properly.
… moreI was fine with it, but there is still 45 mins left until closing time. I assumed food would still be heated properly.
Abdullah Shouaib
It’s Taco Bell. What’s a little different around here is when you order drive thru, they’ll ask if you want “extra sour cream” or “extra jalepeno” or “extra meat” after EVERY item. It can get annoying when it happens 5-6 times in an order. What’s worse is when you finally cave and say “yes” and they’ll forget to put the “sour cream” or “jalapeños” in the item – so there goes the added charge(s). This is unique to this Taco Bell which is why I’m inclined to say something.
… moreMegan Marion
My husband messed up the receipt or I would have done a second review/survey. I am absolutely impressed with this location. I worked at Taco Bell as a shift lead then assistant manager eons ago for a few years in college. I’m usually disappointed in customer service and quality. This location has been my preferred location for a few years now (only drive thru). However, tonight my husband, daughter, and I came in to eat. The staff were attentive and were checking on customers in the lobby (us included). We had issues ordering and it was incredibly frustrating. The burrito my pregnant self wanted was just discontinued. I didn’t get the gentleman’s name unfortunately but he was super kind and talked me down from the edge haha. There was also a gal that was honest and helpful with getting us the correct sauce. Just listening to them in the back was pleasant. They were working hard and communicating well. The establishment was really clean. All of these things together are unheard of. Even my husband said he hasn’t seen customer service and quality like that since I worked at Taco Bell. Whatever you all are doing…it is absolutely working. Thank you for for displaying the best customer service I’ve seen in the TriCities since moving here 10 years ago. I don’t do reviews like this often but your team totally earned recognition and I hope they keep it up.
… moreeliana reyna
They literally will ignore you if you’re standing right there. I placed a mobile order, and they’ll never have the drink out there and even if you try to wait and ask they won’t even ask if you need anything and just straight up ignore you like your not there!!! I had to go behind the counter to grab a cup. Unbelievable they’re like taco zombies.
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