Breonna Sharpe
I ordered a steak grill cheese burrito and this is what I got… taco meat!! I also got nacho fries that weren’t seasoned…
… moreAmy Galen
Monroe Taco Bell is great. Food is always hot and even large orders are complete. We tried the new steak and poblano rolled quesadilla; now one of our new favorites.
The only improvement would be on the menu organization. We can spend 10 min trying to figure out how to input our order. Select an a la carte item or create a combo, which is most cost effective?
… moreOliver Kamerer (Bear)
My group had a pretty big online order (6 people each with Luxe boxes) but the dudes at the window were an absolute hoot. Took it in stride, were smiling the whole time, even participated in some banter. Legitimately made it the best Taco Bell experience I think I’ve ever had. Orders were all correct too and everything was nice and fresh.
… moreCami Stanley
Ordering through the drive through is terrible the workers always rush you interupt you with “would you like sour cream” after everything while your still talking and they wont shut up, give someone a minute too order, then you have to hope the food is right because they can never make any of it right. It’s best to go inside but overall stop asking if anyone for sourcream
… moreAnnie Kay
You’ll get no sour cream as ordered. About 3 tomato chunks, barely any cheese and beef that tastes like it’s been out too long. Using door dash. The person won’t read your order right and blame you. Like the sauce packets. Restaurants fault. Maybe just double check it’s all there
… moreAngela Stark
They messaged up my order. The menu is very confusing. The workers are ignorant The new on line Kiosk sucks.
Food wasn’t as good as it could have been. Price was confusing and high. Didn’t really explain clearly the tax and prices. Nobody was dining in and people rushing around like chickens with their heads cut off
Just would like the menu to clearly say what the product is and cater to those that don’t frequently go there.
Overall, Not a professional atmosphere or attitudes could be better presentable.
… moreJason L
The Taco Bell in Monroe, WA, left much to be desired during my recent visit. Upon arrival, I was immediately approached by individuals asking for money, which made me feel uneasy. The restaurant itself appeared dated and lacked proper maintenance. Inside, the dining area was unclean, with sticky tables and a generally neglected atmosphere. The food was mediocre at best, failing to meet the standard I’ve come to expect from the chain. Overall, the experience was disappointing, and I would recommend considering other dining options in the area.
JY review
… moreserenity ellis
We went to go have lunch at Taco Bell today me my sister and mom got extra potato’s sauce and everything for the fiesta potato’s and normally when we order that we get the bigger plate because we pay 2x extra for our exra stuff but I’m the only one who got the bigger one and when my sister when up and asked she only got another small bowl of just potato’s and nothing else. When I went up and showed the difference of the plate between mine and my moms the employee argued with me and told me she’s never seen that before, we’ve been there multiple times and we’ve always gotten the bigger plates because we pay for our extra stuff. We also ordered a dorito taco and it had spicy sauce in it to the point where my little sister couldn’t eat it. I feel the Taco Bell employees are very disrespectful and don’t understand the concept of when people pay for extra stuff they should get it employees should not argue or have three different employees come to me.
… moreJohn Summers
Just wanting to shout out the Hispanic lady who I believe is the manager. Anytime I’ve ever had a mistake happen in here. The store is prompt to fix it. Today I try to order on the app and you get a free midnight Baja blast, but it wouldn’t let me. I went into the store and she just gave me the soda. Then, when I got back out to the car, I noticed that he gave me the wrong burrito I ordered. So I went back inside and they quickly made me a new burrito and let me keep the one they gave me. I’ve had a few mistakes from them before, and they’ve always been so kind and easy to take care of it. No questions asked. That’s all customer service and big chains should run their store. It’s rare these days that you get kind, polite people. She’s very kind and all the employees were also very nice. Thank you for the great service. It is appreciated.
… moreMeledie Knopf
There’s no mistakes with touchscreen ordering. You’re going to get what you click on. Personally, I’m not excited that it takes out the interaction with a person, but automation is the future, so buckle up!
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