left with dust and ashes
Got the worst food poisoning I’ve had in years from the chicken quesadilla. It hit me within 30 mins after eating and lasted an extra day in a half. I could barely work without running to the bathroom and squirting the darkest liquid almost looked like blood was mixed. I’m pretty sure this is lawsuit worthy.
… moreSebastian Lenington
The backbone of this location lies upon mostly a couple of hardworking, and dedicated employees running the steam tables, while training new employees, in a dinner rush. The GM has zero sense of urgency, and doesn’t mind standing around talking to people when the lobby has 5 customers waiting for their food. The assistant manager is hardworking but gabs too. This location has a fast employee turnover. I rest my case. Good food just the way I order it. Cashless location, and you have to use menu touchscreens to order. The only employee interaction is when you’re given your order. This location is the best corporate location in Reno that I’ve found. If you can, dine in. Drive thru takes an unnecessary amount of time and your crunchy tacos will be soggy when you get home.
… moreKasia Stephens
Tacos were on my mind so I headed for the Sun Valley Taco Bell expecting to be disappointed. (There were no customers in the dine in section at 9:30pm.) The place was spotless clean. It glistened. The ordering kiosks were new to me so a young man came out and entered my order into the device. Very kind and helpful. Suddenly several different groups came into Taco Bell and they got very busy, but always courteous. The business was very clean, the employees courteous and professional and the food was just great.
… morelena
Lost my order which I understand happens but I had to wait an extra 20 minutes to get it remade. Talked to like 5 different employees. Zero communication amongst staff and slow service.
… moreAdam F
Edit: They have brought it back finally almost 2 months later, but my appreciation is real all the same and I no longer say avoid the location. Only leaving this in full for transparency, thank you for fixing the problem with the value boxes!
This taco bell is fine, the people are great, and I love the food. However, this is not a misclicked 1 star – the franchise owner of this branch has opted out of any of the value boxes on the app, and after being told by an employee 2 weeks ago it was an app bug and would be remedied, nothing has changed. I looked it up and this is a fairly common occurrence now, and I don’t believe it should be rewarded in any ways. Taco bell is my affordable comfort fast food, and while the price of every food kept going up the create your own box was a staple in my bad days and pick-me-ups that even an unemployed person could afford. I guess poor people don’t deserve affordable food – so do yourself a favor and go to the Mae Anne taco bell or Plumb lane if you’re able and get a discount box on my honor for the fact the closest store to me has fallen so hard. Those branches seem to still grasp that even making only a little money is still more than people not coming.
… moreTheNeonOutlaw
Great restaurant that doesn’t use AI in their drive-thru. The gal at the window, Skylar, was an absolute champion for taking my order.
… moreMiranda Hennessee
Yes the employees can spend more time on the food now that all they do is self-checkout however that’s less interaction with the employees so they are kind of short-tempered
… moreJeff Frost
I ordered custom cheese rollers with beef & Pico De Gallo they charge me and give me a rolled up flour taco with no cheese, no beef no Pico De Gallo they suck I hate Taco bell del taco only from here on out. my order number was 950318
… moreChris Winter
Got the order right when most places won’t care or be rude if you make any changes were patient even tho they weren’t busy but if you go here they will make the food how you order it it’s sad that’s a stand out feature but it is most places are expensive and they get mad if you change anything so the great customer service is much appreciated.
… moreKylie Piche
I use to love this location, but I ordered myself a few items for lunch and the potatoes were almost uneditable. and all of my cheese was un melted and cold.
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