Shay
I have been having issues with location for several months at this point. Whoever works at the Sterling location night shift keeps tampering and sabotaging my orders. I don’t drive so I primarily order via doordash which makes everything way harder when dealing with issues. I cannot eat dairy so I always order everything with NO CHEESE and remove any dairy based sauces. On more than 5 occasions I have received my delivery to find that I can’t eat a single item because they put so much cheese on it you’d think I paid for extra. The amount of times this has happened and always on the same shift proves this isn’t a coincidence. I’ve worked at taco bell the screen that shows you the orders and modifications on the line is extremely extremely simple and straightforward. It’s not hard to view the modifications people add, not hard at all. And the fact that they follow every modification except the no cheese proves this is on purpose. This is a deliberate action taken against me that keeps happening. I ordered again against my better judgement and my order arrived yet again completely inedible for me. Because of me having these issues so often doordash has now been refusing refunds for me even when I provide obvious evidence of what is going on. You can see the receipt in some of the pictures for further proof. This is not coincidental this is deliberate and I’ll be leaving this review here and on yelp and have already reached out to taco bell corporate and started a chargeback via bank since doordash is refusing to help me. This type of behavior from a food service worker is completely unacceptable and whoever keeps purposely sabotaging my orders should be ashamed of themselves. If you don’t like your job go work somewhere else!!! Playing in people’s food as an employee of a restaurant is disgusting. Do better
… moreAdam Abbott Mystical Being
Last night our green Mt. DEW, Blizzard blast drinks were so toxic that one sip immediately started burning our throats. They smelled like toxic poison and even after I dumped them down the sink the fumes coming off the plastic cups also burned my throat and my eyes. What the heck is going on with your drink dispenser system? This was at the drive through after 1am in the morning. Please let us know. Have we been poisoned?
… moreShan Ji
The store ran smoothly. Good food. The highlight of my night was a younger gentleman named angel. Very courteous, made sure my food was being worked on. Ive worked as manager snd owner in many fast food restaurants I would hire this type of person over and over and over
Thank you Taco Bell for hiring Angel and thank you Angel
… moreJohn Walters
Just close this location down. The crew doesn’t know how to read or prepare food correctly at all. Then when you ask for them to correct the order they tell you that you will have to wait a while because they have to mop the whole store and they have 10 other things to do. Then when you tell them that doesn’t work for you they argue with you about a refund. Making tacos isn’t that hard but apparently it is for these people. Peoria is such a clown show anymore.
… morePrime
probably the worst taco bell in peoria food wise. service was but all 5 tacos ordered quite literally fell apart in my hands. ordered a DLT supreme in my box, got regular anyway, which also fell apart.
… moreOrion Woodcock
I get lunch and dinner here all the time. The people who run this taco bell are awesome! The food always tastes great and the service is always quick and kind.
August 11, 2025. I went to taco bell to get the usual run of taco bell and I was greeted with some familiar faces and the sweetest lady at the window was super nice and hollered out to me. I at the time overwhelmed with the stress of my cats surgery tomorrow, my child, and this horrifically bad weather, had no idea what to do or say. But she kept a chipper attitude and gave me a couple coupons and said I keep them floating. I honestly appreciated it so much because she pulled me back into reality and out of my existential dread. Thank you all, y’all are the best team at Sterling Taco Bell.
… moreAmber Denton
Food was good. Employees need to be more knowledgeable and helpful with online orders and how it all works.
… moreNijah babii 4
i got a quesadilla and Baja blast freeze Alisha I don’t know how to spell it, but yeah took my order customer service 10 out of 10. She need a raise friendly and go..
… moreNikki Zeller
The drive thru was quick and easy. I do however feel like I won’t need any taco sauce for a while. Two quesadillas with about 20 sauce packets haha
… moreKelli Morgan
I love Taco Bell and usually they take good care of us today they were rude forgot half my order and it wasn’t fresh at all I tried calling and they did not answer I had to drive 10 minutes back to ask for them to make it right they were very rude
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