Dawn Martinez
I order though drive thru and I got a $9 box this was my chicken and how many I received they are over cooked and hard. I wondering where did customers service go. I used to work for Taco Bell, this order I would have never never give to the customer. we would have to make fresh chicken nuggets. I would’ve have never never served this to anyone. Fast Food restaurants are non caring just want bodies. People just don’t care anymore.
… moreeric chambers
Came here about 4 times within a year. Every time I have gone , i receive cold fries like they do that crap on purpose. Fries looked and felt like they were sitting out for 15+min, and I also I ordered a ten piece chicken, and they were burnt. The top pic was fresh ones vs. ones over cooked. Completely dry. I won’t ever order here again.
… moreJoseph Matzke
I placed a mobile order and went through the drive thru. The person at drive thru named Jolie went above and beyond for customer service. I had orders that were in separate bags, and I asked for a large bag so I could carry everything up everything at once. She asked for the order back and bagged everything for me, including my drinks in a cup holster. The food was delicious too! I was having a rough day and this made the rest of my night. So a huge thank you for the great customer service at the Eagan Taco Bell!!!!
… moreRonny Loew
I am a 4 time a week chili cheese burrito consumer and have been for about 40 years. Today I went to the drive through to order my fix. I headed down the road, took out the first one and found it was room temp with a dry tortilla and no melted cheese inside. I made a u turn and headed back l. I walked in and very calmly explained that they were a bit undercooked and asked if they’d make them again. They were very friendly and took care of it right away which I appreciated very much. As we completed the handoff of the remade food, the manager suggested I ask for them to be double steamed in the future. I thanked her and headed out. I was proud of myself for not bothering to tell her that this would be the first time that would be necessary in 40 years. I didn’t tell her to teach her employees how to make their very simple menu or complain about the fact that they are now 3.99 each for a tortilla, some shredded cheese and a small ladel full of chili and their knowing how to make the food was important to keeping loyal customers like me coming back. I kept it all to myself, smiled, said thank you, and left. They tasted great!
… moreMiyah Lafaurie
I never get a good experience here something is always wrong with my order or cold.. I accidentally ordered at the location today on a mobile order on ACCIDENT and received rude service and also pretty sure I got food poisoning!! No way will I eat here again
… moreJessica Cooper
Where do I start?
This place has great service and food, I 100% recommend their breakfast menu.
Carl and Leonidus, the two managers on staff for morning and afternoon shifts are both wonderful people who know their customers by name.
I appreciate the effort that goes into the food so it isn’t just another “fast food” place.
… moreJon McGowan
Typical Taco Bell, decent service but sometimes it seems like the chalupa bread is stale, more than once. But overall the staff is friendly and quick and I don’t think I’ve ever had an order screwed up like other places.
… morericochetey 1
Kiosk only? Why even have the lobby open at this point if you do not want to have any contact or personable service? I ended up walking out after they wouldn’t serve me. Feel free to reach out Taco Bell with a way to resolve this issue. Typically I tip the cashier but kind of hard when they don’t want to provide any service
… moretodd steinhoff
Might as well switch name to tortilla cause thats all you’re getting. Also great double decker with no beans. This place sucks.
… moreAlexander Marrs
First time here. It wasn’t busy, there was one other car in the drive through and no cars in the lot. I ordered two of the new loaded nacho fry burritos (black bean) and got whatever this is with no receipt. I don’t live very close to here or I would have gone back, but even if I had there was no receipt anyway. They were also apparently out of Diet Mountain Dew, Diablo sauce and Fire sauce.
… more