Find your nearby Taco Bell at 8541 W Grand River Avenue in Brighton. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Ava Cahill
I had an issue a couple days ago where my Nacho Bell Grande was missing cheese. I called the store and spoke with the manager, Cristi, who told me I could come back for either a refund or a replacement. When I came in a few days later, she actually remembered me right away, which honestly surprised me in the best way.
Cristi offered me a new Nacho Bell Grande or a refund, and I chose the refund. I ended up placing a new order inside, and she personally brought me my drink and even gave me a free taco coupon. She was incredibly friendly and genuinely apologetic about the mistake.
It’s really hard to come across fast food workers who care this much anymore, and Cristi clearly does. She runs the establishment beautifully, and her customer service turned a small mistake into a really positive experience. I’ll definitely be coming back because of how well she handled everything.
… moreRyan Thompson
Rude staff. I witnessed a DD driver pickup food, go to his car, then bring it back with the bag opened and left, then another DD driver took it…. I wonder what he did? It was very odd. Another individual in the lobby was vaping marijuana despite the signs prohibiting it. Workers said nothing. Whole restaurant smelled like weed but seems staff doesn’t care. Felt like I was in the twilight zone or a bad dream. Such bizarre behavior. I don’t know how this franchise location is still in business. My “fast food” order took 35 minutes
… moreMegan Harvey
Honestly only getting worse. The Ai ordering system is ridiculous and then the people have no personality or communication skills. Literally yelled my total at me and snatched my card out of my hand. Then when they give me my bag, ” here’s yours 6 piece order.” Then closed the windows, before I could say a thing. When I parked and checked my order, the discovey lux box wasnt in a box and everything looked chucked in the bag. Barely even wrapped and some thing even falling out of its wrapping. Then the quesadilla was not cut and barley even filled. Only the right side has chicken, cheese and sour cream. The other side only a little cheese. You guys need to really do better. Very disappointed.
… moreNicole Meiner
AI ordering system is the last straw for this place. Can’t ask any menu questions, it gets things wrong, and then it tells you to go to the window to pay but you actually pay at the second window so you wind up sitting at the first one – which does have an unmanned register visible – until staff comes and directs you. Crazy how real people are more accurate and give better instructions than AI. GET RID OF THE AI ORDERING.
… moreAlex Martinez
It was February 14 12:19 am 2026. A bunch of guys and one lady. The lady comes up to me aggressively and kicks me out of the lobby and says “ you can’t be in here, that’s why the doors were locked” I said oh I came in through the front entrance, she replied “ that’s to let them ppl out ( they group who was in here) I can’t have ppl in here past 12:30, it’s a safety violation” I said oh okay, but can I order food, then take it ? she said go through the drive through, and walked away from me. The problem is, I was in there at 12:18…. Hey lady who was in there working, if you hate your job that much and don’t want to serve ppl then go work somewhere else. You don’t have to be rude. I understand ppl suck and you’re probably tired of rude customers but I was polite and tried to be understanding but was met with rudeness each time you said something to me. UNCALLED FOR. Oh yeah and thanks for not answering when we came through the drive through.
… moreCraig
Absolutely terrible… come in no one in sight… wait 10 mins and finally someone comes from the back.. was there to pick up a doordash order they didn’t even start until after that wait. Apparently all 3 employees had better things to do than actually work.
This adds to a few days ago they closed early “due to employee staff issue” pull up to drive thru and they have 5 employees in the store doing nothing… where is the staffing issue exactly? This is just laziness.
… moreJessica Richter
My son came to tell me that he went to go get food at this location and he ordered about $40 worth of food. When he opened the bag in his car he had less than half the items he paid for. He went back to get his food and he was verbally assaulted by Andrew and Mariah. He was lied to that they looked at the video footage and they called him a scammer while threatening to call the police. If later arrangements with the police want to be made, that can be arranged but this needs to be resolved because that is unprofessional and he needs to be compensated for his treatment and the food he didn’t get. On top of this he was wrongfully banned from the store when he is a frequent customer.
Edit: Customer service refunded him and they’re going to see what needs to be done about Andrew and Mariah.
… moreShane
Brighton Taco Bell: Home of the 40 Minute Drive Thru. I’ve had absurd wait times on multiple occasions while stuck in this drive thru. Also, it seems more common than normal at this location to get burritos where all of one ingredient is at one end of a burrito, like a full bite of sour cream only. Still, it’s Taco Bell, so it can be fairly economical as long as you don’t value your time.
… moreS R
On 1/25/26 at 930pm there were only two workers present. I waited 25 minutes for 3 items, one just a drink. Which I had to ask for because they didn’t give me a cup. Group of 6 teenagers clearly intoxicated in the lobby causing a disturbance and knocking over chairs, yelling at each other. This will be the last time I go to this location. Staff did nothing-said nothing. Howell Taco Bell runs a tight ship- make the few mile drive and spare yourself the drama and wait. This location goes downhill every visit
… moreTristan Frazzini
Absolute joke of a Taco Bell. I don’t except high end but I expect a little fast not 25 mins for 2 combo boxes. What was worse there was no one in store or the drive thru just employees messing around and a manager who doesn’t care. It very sad that I had to leave my first ever review because of how poor this place is, just a disgrace
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