Anthony Alcover
I come to this Subway all the time, but my experience this past Sunday was extremely disappointing. The employee working that evening had a terrible attitude—he kept complaining, used inappropriate language, and seemed irritated with every request.
My wife asked for Southwest sauce, and even though he said they were out, I said we could wait. He responded, “That takes too long.” I also asked for extra olives, and again he said he was out and that prepping more “takes too long.”
While making my sandwich, it looked like he cross-contaminated by picking up vegetables that had fallen. When I asked him about it, he denied it, but the attitude continued. He then wrapped my sandwich aggressively and acted like he didn’t care at all. I even told him I understood he might be having a bad day, but it shouldn’t be taken out on customers. He put his hands up as if it didn’t matter.
This was unacceptable service, and I would like someone from management to contact me regarding this incident. I keep trying to contact the subway, but the voicemail keeps saying that there is a voicemail that hasn’t been set up yet
… moreMax Martinez
Came here in a snowstorm and Noah was working and was very knowledgeable. New exactly how much ingredients to put on an overall was the best part about me getting my food.
… moreMary McFarland
They never get online orders right….I usually drive to the Northgate location but I didn’t have time. You can’t even call to report the mistake. If you paid online you can never get your money back!!! They also never open when they’re supposed to. This place is horrible and needs to be shut down!!
… moreJaynee Hall
They were super busy around lunch on a Saturday. Both ladies worked hard and quickly to catch up. Everything tasted great & fresh.
… moreshawn jackson
Right in the middle of lunch and no one is manning the store. Sign says be back in 15 minutes. People in line saying they already waited that long. My lunch break isn’t that long to stand around waiting for people to show up to work. Luckily there is a Jesery Mike’s right next door to save the day!
… moreMace Hardman
The service received from the young lady behind the counter brought the rating UP to 3 star or else it would be a 1.5-2.0. She was courteous & friendly and quickly prepared my order. I was in around 2:00pm on a Monday & it was very slow, maybe 4-5 other people during my 39 minute visit. Almost every table was dirty and had not been cleaned as well as the floor. 4 of the 8 selections did not work at the soda fountain. Root beer doesn’t have a tag but also did not work.
… moreMark Valdez
Went to this subway around 6ish on Thursday, got a meal. So disappointed , got home, which is about 3 minutes away, opened my sandwich. The Italian herb and cheese was extremely hard/ stale. Couldn’t even eat it…. took the meat and topping off, put on my own bread. Called several times, no answer……
… moreJuan Parra
The management at the subway needs to do a little better. It was 1:30 PM. They have one single person. Trying to do online orders, and people at the store. It is way too much for a single guy. Kalani it was nice, but it’s too much for him alone
… moreRian Anderson
If I could give this place a zero review, I would. The worst service we have ever experienced. We are still in shock. We were waiting to order, the employee came out of the back, and told us to stop activating the motion sensor. Didn’t ask if we were waiting to order. She then came out again to start making online orders and told us she had already asked us to leave. Honestly still in shock and will never be going there again
… moreZ
Went to get a sandwich and employee stated the computer system was going to clock her out for 15 minutes automatic and she wasn’t going to be available after she completed the current sandwich she was working on. I’m pretty sure computer systems don’t do that. Bad customer service.
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