Your local Castle Rock Subway® Restaurant, located at 558 E. Castle Pines Parkway brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Saturday | 9 AM–10 PM |
| Sunday | 9 AM–10 PM |
| Monday (Labor Day) | 9 AM–10 PM Hours might differ |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
Address and Contact Information
Address: 558 Castle Pines Pkwy Suite 5B, Castle Rock, CO 80108
Phone: (720) 733-8729
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Reviews
Carson C
The customer is always right is a non-existent concept at this location. Literally THE WORST. The lone employee I encountered here was incredibly disrespectful to me for no apparent reason and he claimed he was the general manager of this store. I placed an online order, came into the store 20 minutes later, and it still wasn’t being worked on. After he helped two people in line, he started preparing my online order, and making it inaccurately. When I asked him to heed the special instructions I wrote for my order on the app, he argued with me and said “Well, that’s not on my receipt” and kept having an attitude. I tried to ask him to please relax to which he visibly started shaking and gritting his teeth as if he was refraining from punching me. He then asks, “SO AM I MAKING THIS FOR YOU OR NOT?” I obviously declined and left feeling disrespected and uncomfortable. I told him to please refund my order since I had prepaid for it online. He said he would, but no refund has even taken place for the food I never even received. That was a week ago… I still have not been refunded. I don’t even want to set foot into this Subway location ever again. Not a way a “general manager” should conduct themselves.
… moreJanelle Conrad
Was there today with my Son after we went to the library. The red haired boy is absolutely disrespectful and beyond rude. Grabbed the 2 pieces of wax paper. Put it on the board and then proceeded to glare at my son. So I then told my Son to tell him the bread he wanted. He snapped back at him and said: I Cant Hear you.. then I stepped in and repeated my Son. Redhead did say, I am hard of hearing… ok then I continue to say our orders. Obnoxious and acting completely annoyed with anything I said.. we asked for onions. He replied bluntly “we don’t have any”. He was terrible from start to finish… as in when he rang it up and then just walked away to the people behind us, in which he said, again bluntly “BREAD”. Wow! To add to this treatment, the lettuce was yellowing, the board was extremely dirty, the bottles holding the condiments were discolored and looked extremely dirty. The mayonnaise ran out on my son’s sandwich and then I had none. He didn’t offer to get more from the back. This place is disgusting and the employee, the redhead matches it very well. I’m going to call the management of this particular establishment (I know they are all personally owned) and request my money back. If not I will dispute it with my back. If I wasn’t there I couldn’t imagine how he would have treated my son!
… moreLinda Fowls
I was so disappointed today when I stopped for a sandwich. This place used to be clean and organized but not any more. Somebody needs to alert the health department! There were meat and veggies mixed together and the prep board was filthy!! So gross! There were three young boys working and they were all rude and complaining to each other. Long hair that wasn’t pulled back or stuffed under a cap. The red haired boy was so rude to customers! One lady had the audacity to ask about the bread. He was so rude to her, it was inexcusable!! I won’t be going back until they get their act together and clean the place up!!
… morePrasad Vepa
Placed an order online, went to the store and waited upfront for 10 min. After the customers inside (2) went outside, the boy started closing the doors. We told him that we placed an order 20 min ago and are here for pickup and waiting from 10 min here and that it is not in the rack/shelf yet for pick up so waiting upfront. He said he is an high-schooler and he is closing early (he was closing an hour early)as he needs to leave and was saying call the manager next morning for refund. Rude and non-caring. Slammed the door on the face. Called next morning to the number listed online and no one picks up.
… moreJerry Kaas
A curly brown hair boy was very disrespectful. He was completely high and couldn’t concentrate on what he was doing and called my wife “a Karen.” I never had such a rude experience. Heed my warning, don’t go to this place.
… moreHannah livingston
I came to this location and I am appalled. The guy with the septum piercing was so incredibly rude to me. He didn’t greet me and just kind of looked at me like “Get on with it” so I ordered and he wasn’t paying attention. Then he kept grabbing his phone out of his pocket and touching it and then touching my sandwich. He was more occupied with his phone and talking to his coworker. I felt very uncomfortable the entire time. I didn’t even eat my sandwich because I felt disgusted by his lack of cleanliness and his bad attitude.
… moreMaya Th
Went here the other day and all the ingredients were in terrible condition. The lettuce was brown and the cleanliness of this location is very poor. Serious food hygiene concerns. We ended up walking away and not ordering food from here due to hygiene concerns.
… moreSusan Adams (My Father’s Gifts)
The remodel looks really good and I love the Christian music playing but you need to train your people better.
… moreGina Schreck
I’m grossed out! Long hair not pulled back, wiped his nose with his forearm, handled money and made food without changing gloves. I know staffing is hard but please train your staff with the basic non-negotiables in food handling. I tossed the sandwich outside after totally losing my appetite.
… moreAARSeth Livingstone
Shaggy kid with hair in his face actually told a line of customers, me included, “dont you have anything better to do at 10am than come to subway”! Then he gave us all the stink eye as he slowly and angrily made sandwiches. The manager said he would talk to him, ok… and what? Explain life?
… more