Your local New Braunfels Subway® Restaurant at 2802 IH-35 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
rene garcia
I eat at the subway every day and it is the most dreadful 10-20 Minutes of my day. The staff moves so slow, They are always confused Like they don’t know where the items are at. I saw the kid with the long hair struggle to put cheese on a sandwich for almost a minute because he couldn’t take them apart. Literally like a sloth with zero sense of urgency, like people aren’t on their lunch break. I like when the lady makes my sandwich because she is fast and I’m in and out. The worst subway I have ever been to unfortunately it’s the only one in the area. I will keep going, but I will hate it every time
… moreRobert Kiker
Marry absolutely controls everything that you get on your sandwich. I would have gone anywhere else to get it the way they want it. I got a subway to get it the way I want it, she absolutely will not let you add extra anything. Not even pickles. Do not go to this place unless you want to deal with a very unruly dictator.
… moreKhush Arora
This lady is so rude, I’ve never had this bad of an experience anywhere.
She’s rude would not give me more onions on my sandwich.
… morelorin luthi
When visiting this location, my wife and I were assisted by Colby. I think that Colby is one of the best employees that I have seen. Colby was very polite, respectful and very efficient. While finishing a previous order, Colby did not skip a beat and went right into asking us what we would like to order. Our sandwiches were made to perfection and in a very timely manner. Colby’s customer service skills are amazing, and it is refreshing to see.
… moreJoselyn Varela
Joni Mae and Ashlee were amazing! Service was great, never laughed so hard in my life! Best fresh food. Highly recommend to visit them!
… moreJason Hernandez
When there is a lady there the restaurant is good but when these two dudes one with tattoos and the other with curly hair are terrible at costumer service and doubt their job, they kept putting the wrong things in my sandwich and quoted me 4 different prices for a coupon they wouldn’t take. I ended up paying more per curly head manager and I said ok but I won’t be back if their shift is on.
… moreChristopher Taylor
The food is great!
Customer service is horrible.
My wife ordered online, and I went in to pick it up, and I waited 15 minutes in line and then was told that I could just skip the line and go to the register.
I told them the name my wife ordered under, but they wanted a confirmation code??? I had to leave the store, find my wife, get her phone, then come back in only for them to just hand me a sandwich. I started to read off the order number ( because there was no “confirmation code”) and she just handed me the sandwich like she didn’t just make me go through this whole process to get a sandwich that I already told her the name for.
Every other subway I’ve ever been to just needs a name for pickups. And every other fast food restaurant I’ve been to has an online orders pick up sign.
Also, I saw signs in there saying that they don’t accept coupons?? Maybe that’s why she targeted me with her harassment? My wife ordered online and used an online coupon??
Either way, it’s the worst subway experience I’ve ever had.
… moreTaylor Raine
Worst subway experience I think I’ve had. Love eating at subway, have even worked at one in Cibolo once, has always had nice staff and good food. Can’t really mess up subs right? When I got in there a lady with blond hair was rudely talking to these older ladies who obviously were having trouble hearing, she needed to learn some patience and kindness cuz her attitude was rude and uncalled for. For mine I ordered and she was rude the entire time, its customer service and she had no kindness in her voice. Unfortunately fore the much nicer lady who was originally putting veggies on sandwiches let the rude girl take over and went to checking people out. I asked for tomatoes and instead of putting them on she rut asked you don’t want any lettuce or spinach, and I did but like I know I’m picky but I asked for tomatoes first because I always have issues with them falling off if they’re on top of the lettuce. I asked for a bit more lettuce and she huffed, and u asked for extra olives and she’s ignored me. Asked again and she only added like 5 more olive slices. So I gave up and asked for a side of black olive from the nicer girl checking out. Blonde lady counted out like 8 olives and when I asked for more she rudely told me that it was enough and that she wasn’t gonna let me have any more. I get that they have serving amounts but like I like olives and every other person doesn’t have a problem. Maybe I wouldn’t be so upset if she wasn’t so rude through the entire experience but I’m serious made that I couldn’t have my sandwich the way I wanted it. Wish I could put her name but unsurprisingly she wasn’t in full uniform as she didn’t have a name tag on. Mentioned something g about correcting her staff since I said I’ve been there before with no problems, and if she the manager I’m sorry for her staff and think the corporate should reevaluate
… moreAbby
Rude!! I have been to multiple subways my life and have done numerous pick up orders and have never hard to leave and come back with proof of my identity. I will never visit this location again due to the obnoxious power trip their employees are having with pick up orders. I gave you my name I told you what was in the order I should not be punished for placing the order on the computer and not an app that doesn’t work correctly on my phone. I also found it odd that they don’t indicate where you can do your online pick ups, most other subways have a sign that says online pick up order. I wasn’t greated either and the employees seem bitter to be there. I also witnessed a door dasher walk in and he didn’t need to present ID. I think this is discrimination because I used a coupon. Additionally the food wasn’t good either, they literally skimped out on the steak and on my other sandwhich they only used 3 slices of ham on a footlong.
So want to go to subway visit a different one, unless you like bad service and bad food.
… moreM. Mendoza
Props to gentleman that helped me today (7/12 around 6:15). However manager or whoever was popping out to him ask, do you need help? Then she would literally stand there and wait for a response. He was too busy to evaluate and respond. She visibly saw 2 ppl waiting in line and pickup waiting that had not been started. Do better please, show initiative and be a team player. Because yes those of us waiting were frustrated, but not with him. He is only 1 person.
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